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M
Rating: 2 out of 5
We are waiting to be delivered to one place but I had to go to another location far from home and with the heat on top.
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Customer reviews of Miel-imperial
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 893 published reviews
Summary of reviews
Miel-imperial delivers consistently reliable service with fast, on-time shipping and careful packaging that protects products and provides clear tracking. Customers highlight a wide range of tangible product benefits, including distinctive scents, varied health-supporting items, honey and oils of notable quality, and products described as effective and true to description. The store is associated with prompt communication and dependable delivery, with many customers expressing satisfaction and a strong willingness to reorder or gift items. Positive experiences also emphasize secure packaging and the satisfaction of receiving items that match or exceed expectations.
2 star reviews
Reset filtersC
Rating: 2 out of 5
I am not happy with this company because there is a problem with my order and I have tried several times to contact Miel Imperial without any response. It seems that there is no customer service, and that is not normal.
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C
Rating: 2 out of 5
The rating of 2 is exclusively because my small package arrived 9 days after ordering when it was announced to be between 3 and 6 working days. Otherwise, the products are still perfect!!!! Super effective deodorant, very good smell and the louban dakar soap is great.
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P
Rating: 2 out of 5
I have been waiting for them to respond to me for 2 days. Today is 19/03/2026 and they are supposed to have sent my order on 13/03/2026. I am trying to track it, and I don't know where the order is.
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V
Rating: 2 out of 5
I ordered 2 jars of 500 g and I was delivered 4 jars of 250 g
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Response from Miel-imperial
Hello,
Thank you for your message.
We confirm that the delivery of 4 jars of 250 g corresponds to your order of 2 jars of 500 g, the total weight being strictly identical.
This presentation is sometimes used depending on the availability of packaging, without impacting the quantity or quality of the product.
We remain at your disposal if you have any questions.
Best regards,
Thank you for your message.
We confirm that the delivery of 4 jars of 250 g corresponds to your order of 2 jars of 500 g, the total weight being strictly identical.
This presentation is sometimes used depending on the availability of packaging, without impacting the quantity or quality of the product.
We remain at your disposal if you have any questions.
Best regards,
J
Rating: 2 out of 5
I received an order that was not intended for me
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C
Rating: 2 out of 5
Mondial Relay is useless. I haven't received my package!
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H
Rating: 2 out of 5
Very disappointed with the amlou that I ordered 200g for 9.99€ I bought two. You changed suppliers and it’s a shame not to inform it
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L
Rating: 2 out of 5
The honey is of mediocre quality given the texture you can clearly see that it is old honey taste-wise it does not resemble thyme honey at all while it is a strong honey in the mouth what I bought resembles more a wildflower honey very disappointed with this experience I will not renew my purchase
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K
Rating: 2 out of 5
I am disappointed not to have been informed about the delivery of my package. I sent an email to your services, I received a quick response, but I would have liked to have my package on time, otherwise I would have given you 5/5.
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B
Rating: 2 out of 5
3-month delay on my order
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W
Rating: 2 out of 5
The product change was not indicated on the site. Moreover, the packaging was not protective enough.
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K
Rating: 2 out of 5
Order sent in 7 days, 3 weeks later still nothing received unfortunately, customer service not really responsive and the days go by...
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H
Rating: 2 out of 5
Delivery speed nothing to say however 1 box out of 5 was broken so expired... I paid for 5 boxes at the price of 4 I am very disappointed..
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N
Rating: 2 out of 5
Delivery times too long...
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A
Rating: 2 out of 5
Unfortunately, the honey this time is not like the other times, it is hard and crystallized. I would like to know the reason for this as I am disappointed with this honey order, thank you.
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L
Rating: 2 out of 5
Unfortunately, no information regarding the use of black seed oil, the taste is not that, the products arrive without their packaging, which is really a shame because it was the first time I ordered from them.
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A
Rating: 2 out of 5
Product arrived damaged so returning directly. Too bad
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