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J
Rating: 2 out of 5
The diameter of the handles is too small and therefore unesthetic. It's disappointing. You have good customer follow-up.
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Customer reviews of Milla Poignees
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 232 published reviews
Summary of reviews
The store consistently delivers fast, careful shipping and on-time delivery, with handles arriving well packaged and in line with descriptions. Customers highlight the wide selection of options, appealing designs, and high-quality materials, including durable, elegant handles that meet expectations and are easy to assemble. Service stands out for responsiveness, helpful communication, and smooth order handling, including efficient refunds and flexible address redirection. Overall, the experience is described as reliable, professional, and satisfying, with repeated praise for product quality and the thorough presentation of items.
Reviews 1 and 2 stars
Reset filtersR
Rating: 2 out of 5
I received my order with a missing handle as well as items that had not been ordered. Unfortunately, I did not open it directly upon receiving it...
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G
Rating: 2 out of 5
The delay...
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J
Rating: 2 out of 5
Good evening, I am still waiting for the rest of my order, still no news.
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B
Rating: 1 out of 5
Delivery times not respected compared to what was indicated at the time of the order
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V
Rating: 2 out of 5
I am disappointed with the OVAL 1701 handles in black, indeed after 1 month of use the black paint is coming off at the level of the black insert that turns at the same time as the handle and therefore wears against the cover. It looks dirty as a result. I have a photo but no way to post it here.
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C
Rating: 1 out of 5
Delivery times have not been respected as almost every time. There is always an excuse to justify the delay. It's a shame because the products are very beautiful.
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K
Rating: 2 out of 5
The handle comes with a logo, barely visible in the images on the site, written nowhere, and apparently it's only on 2 colors out of nearly ten. I would never have ordered it if I had seen it, now I will see this logo every day for 10 years!
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J
Rating: 1 out of 5
None
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D
Rating: 2 out of 5
A pair of handles ordered and paid for but only one arrived. The material is of high quality. A complete package would have been worth five stars despite a rather long delivery time.
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P
Rating: 2 out of 5
delivery time much too long
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E
Rating: 2 out of 5
Very fast shipping, but not careful. Products much more expensive than in traditional stores and of the same or lower quality.
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L
Rating: 2 out of 5
Two defective handles out of the five ordered
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V
Rating: 1 out of 5
Delay too long..
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V
Rating: 1 out of 5
I am very disappointed because I had requested a handle for a door pushing straight and I received a handle that seems upside down once installed!
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F
Rating: 1 out of 5
Delivery as expected but not enough precision on certain dimensions and the square of the handle is too long... Can I return the handles and get a credit to order other handles? Thank you for your response, Best regards Florent Lançon
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R
Rating: 1 out of 5
Handles supposedly for installation on all types of doors. We have never struggled so much. A disastrous design. Screws that must go through the metallic part of the mechanism in the door. I had to cut metallic parts on their system to adapt it. In the end, we managed but after a very long time and the finish is not perfect. The sturdiness of the handles is however of good quality.
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M
Rating: 1 out of 5
Ordered model is ultimately not available so had to choose another model. Difficult to reach.
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S
Rating: 2 out of 5
Multiple errors in the order: omission / incorrect dimensions / items not corresponding to the description Despite a responsive customer service and several exchanges by email, some of the problems have not been resolved. I do not think I will recommend on this site.
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B
Rating: 1 out of 5
Poor quality! The paint is peeling.
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B
Rating: 1 out of 5
The handle not being suitable for my door, I wanted to return it. No return slip and no response by email or phone!!…
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