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L
Rating: 5 out of 5
Fast processing and shipping, quality motorcycle and responsive customer service I recommend
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good, very fast.
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L
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Order received in a few days.
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J
Rating: 1 out of 5
Loyal customer since always with numerous purchases such as dirt / fork etc. Last order was a new fork arrived damaged in all corners with a faulty thread, I ask for a commercial gesture and they offer me 20€ (I find that shameful) and they don't care that I have bought many items etc., even if it means losing me for the modest sum of 20€. I could not return it because it was mandatory for me to be able to ride with it, in short, you have lost a good customer for 20€
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Response from MiniMX
Hello, We sincerely thank you for your loyalty and for sharing your experience. We are sorry to learn that the last order did not meet your expectations and that the situation was not resolved satisfactorily. The packaging of forks is problematic, especially for carriers; we have reported this information several times and are suffering from the situation. We offered you a 10% discount on the fork or the return for a refund, concerned about responding favorably to your dissatisfaction, we asked our manager if he could reconsider his position on your commercial gesture. Best regards, The minimx.fr team
J
Rating: 5 out of 5
48h between the order and delivery. Electric balance bike conforms to the description. Really great.
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M
Rating: 4 out of 5
Satisfied with the motorcycle really nothing to say except one thing. I received it with the rear wheel warped which makes it move a lot when I ride. It's not pleasant. Otherwise, very happy with my purchase
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C
Rating: 5 out of 5
Super clear and simple website. Super responsive customer service (shoutout to Baudelaire) Delivery with the carrier is impeccable the delivery person helps to store the material
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D
Rating: 1 out of 5
More than 3 weeks waiting for a small paper carburetor gasket No information from minimx
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A
Rating: 4 out of 5
Aaaaa
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J
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Top!
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S
Rating: 1 out of 5
Poorly done disappointed
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O
Rating: 3 out of 5
Not enough details on the products sold
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K
Rating: 5 out of 5
Very good site several times I ordered and never had any issues thank you very much.
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C
Rating: 3 out of 5
catastrophic delivery motorcycle received front rim very damaged tank scratched kick bent change carrier or put a wooden box instead of cardboard.
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R
Rating: 5 out of 5
Very fast delivery part conforms to my expectations
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A
Rating: 5 out of 5
Very good spare parts site.
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A
Rating: 5 out of 5
Very good spare parts site.
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A
Rating: 1 out of 5
False advertising no hydraulic brake and not the same adjustment I already left a message on your site and no one called me back I will not hesitate to give you bad publicity if you do not call me back to good listener
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Response from MiniMX
Hello, We apologize if an error occurred on a product description. Please know that we do everything possible to avoid this type of problem. If the product does not suit you, we can proceed with the return and refund of it. After verification, we have received no email from you, do not hesitate to call us if needed, we are available from Monday to Friday from 9 am to 6 pm. Thank you for your understanding, The minimx.fr team
J
Rating: 4 out of 5
Very complete site overall, navigation is simple
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D
Rating: 4 out of 5
Fast, perfect
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E
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
I ordered a 1000w electric motorcycle. Received 1 week after the order. There was a problem with the assembly instructions I called customer service to help me assemble and start it. They responded quickly to my problem. The motorcycle is assembled and works. So far I am not disappointed with the service.
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E
Rating: 3 out of 5
Well if you generally just the delivery time is not respected and the packaging of some packages is not adequate
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L
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Order received on time and in accordance with my request
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G
Rating: 5 out of 5
fast
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K
Rating: 5 out of 5
The Mini Mx site is clear, neat and precise! Thank you...
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H
Rating: 5 out of 5
Super quality
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E
Rating: 1 out of 5
Super motorcycle product very well, but for the shipping very complicated no deadlines respected marked in stock on the internet while not, in short, I ordered precisely because it was the only one in stock
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Response from MiniMX
Hello, Sorry for the delay of a few days, we should have received the shipment earlier and unfortunately with the holidays, it delayed the delivery. Please excuse us for this inconvenience which is usually not in our habits. Best regards, The minimx.fr team
K
Rating: 5 out of 5
Very responsive customer service response within 24h well advised perfect
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T
Rating: 4 out of 5
The motorcycle is very good, nothing to say. Upon delivery, I noticed that the mudguard of the motorcycle was bent. I sent an email to customer service, their response was to leave the motorcycle in the sun and it will return to normal by itself.
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C
Rating: 5 out of 5
Quick response, and immediate shipping
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S
Rating: 5 out of 5
Perfect thank you
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M
Rating: 5 out of 5
Very satisfied fits perfectly
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B
Rating: 4 out of 5
Good
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N
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Very good reliable and efficient site
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A
Rating: 5 out of 5
very very good nothing to say I really recommend
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