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A
Rating: 5 out of 5
Respect for delivery excellent telephone advice, and the motorcycles are superb! In short, I recommend 100%
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
You can find everything you need
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D
Rating: 5 out of 5
Quality material, fast shipping. Everything is great
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K
Rating: 5 out of 5
Great
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K
Rating: 1 out of 5
I asked the mini MX site by email to send me the reference of my chain so that I can change my dirt 125 chain they sent me a chain that is too long so I had to remove links not a good product a good seller
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Response from MiniMX
Hello, It is quite normal :-), chains always need to be cut using a chain breaker, generally we guide you towards a chain with the minimum number of links to remove, which is quite logical because your transmission adjustment also defines the length you need, and chains are delivered with a quick link to be able to connect the links after cutting. So we did not make a mistake in guiding your product. I hope that after this clarification on these elementary notions of mechanics you will reconsider your opinion.
K
Rating: 2 out of 5
Engine received is not the same as the model ordered, and on top of that, the kick seal was already faulty during the first start.
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R
Rating: 4 out of 5
Good
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V
Rating: 2 out of 5
I did not receive my order in full. I am missing the most important and most expensive part.
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Response from MiniMX
Hello, We have taken your request into account and have immediately sent your Cylinder back on 26/09/2024. The package is on its way and should be delivered to you by tomorrow at the latest. You can check your order and its tracking on your Mini MX account. Order 1445067, tracking number 6A66588317268. We apologize for the inconvenience, but please know that we always do our best for our customers and react very quickly in case a product is missing from an order. We remain at your disposal at 0972390537 (free call). Best regards, Mini MX.
A
Rating: 5 out of 5
Some stock issue, but my daughter is still happy, works well.
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J
Rating: 5 out of 5
Received very quickly, barely a week!!
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A
Rating: 5 out of 5
Item as described, fast delivery, great, I recommend!
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P
Rating: 5 out of 5
Phone contact is excellent, good advice and reasonable prices, I recommend +++++
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S
Rating: 1 out of 5
The service has been disastrous, from start to finish, starting with the delivery. Without anyone telling me why, my order stayed several days in 'standby' I don't know for what reason. When I call support, they tell me that the payment is blocked, and that they will call me back as soon as possible (the payment had gone through on my side, no issues on my end) They call me back 30/45 minutes later 'yes, your package was blocked at the payment level I don’t know why, we are sending your order today.' Well... very well, a mistake happens it’s not a big deal. The delivery is delayed (thanks to LaPoste...) To finish: once the package is received, the exhaust cartridge is broken in several places, on the outside and inside of the cartridge, let’s say it’s the delivery person’s fault, even though I doubt it since the package is very well protected, it rather gives the impression that the cartridge was dropped before being packed in the box. Finally, I looked a bit more closely at the cartridge, the baffle present in the cartridge is dirty, strangely greased, and seems very clearly already used, and is ABSOLUTELY not new. To finish, this is the second time I order from minimx, and the second time I am forced to leave a negative review…
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Response from MiniMX
Hello, As usual you are dissatisfied, it seems that it is amusing to leave a negative review. Either we accept! This is the second time you order from us and the second time you are dissatisfied, why do you insist? I am sorry and I hate to have this kind of discussion but I think we are incompatible, when we saw your order we suspected that anyway no matter what you would leave us a bad review. As I told you the first time, change suppliers the competition is there for that. I wish you again good luck with our competitors. Best regards, Mini MX Alexandre
R
Rating: 5 out of 5
Fast and efficient
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E
Rating: 5 out of 5
Very good, quick shipping, item as described, very well packaged, I recommend
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J
Rating: 5 out of 5
Very satisfied, I recommend
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S
Rating: 4 out of 5
Nothing to report but I didn't receive my gift with my order...
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M
Rating: 5 out of 5
Everything received, super fast delivery, nothing to say
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G
Rating: 5 out of 5
Top, super! Careful shipping. Very happy with the purchase
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T
Rating: 5 out of 5
It's really great
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M
Rating: 5 out of 5
Hello, I received your new wheel, I mounted it exactly the same and no problem, the other wheel must have had a defect in the bearing for it to break, but this one is great, even on rough terrain, no problem, thank you
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C
Rating: 3 out of 5
I had to call customer service because the part was hard to find alone on the site with a rather unpleasant welcome, too bad. However, the part corresponds well to my request, thank you for that.
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R
Rating: 1 out of 5
Purchase made on Saturday, September 14 before 2 PM order still not received at my home. Blocked in Paris since September 17 I was supposed to receive my package on September 19 the delivery time of 48h to 72h not respected by the seller when we call the shipper or logistics platform to get information and track our package they just pass the buck and do not know where the package is. I do not recommend this supplier. Carrier DB Schenker which is impossible to reach.
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Response from MiniMX
Hello, We sincerely apologize for the delivery delay beyond our control. Your order placed on Saturday 14/09 left our warehouses on Monday 16/09 without any preparation delay and was handed over to our carrier DB SCHENKER, the so-called 'messaging' carriers estimate delivery times of 48h/72h but given the volume/weight constraint sometimes this type of package can experience delays. We note that despite the 3 business days delay, your pallet was indeed delivered on 24/09/2024. We again apologize for the delay and remain at your complete disposal at 0972390537 (free call). Best regards, Mini MX
D
Rating: 5 out of 5
Honestly, nothing to complain about with Minimx, top-notch
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R
Rating: 5 out of 5
Very serious customer service and fast delivery
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B
Rating: 5 out of 5
Great service offered
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I
Rating: 4 out of 5
Very good site with a lot of choices!
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M
Rating: 5 out of 5
Very good site, I recommend, I had an issue with a rear wheel bearing, they quickly sent me a complete wheel
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M
Rating: 1 out of 5
I have not received my order I am waiting for a response from minimx to know how they can resolve my problem
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J
Rating: 5 out of 5
Serious and fast site
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R
Rating: 5 out of 5
Very satisfied, I recommend FORGET MINI RIDER BUY AT MINIMX
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M
Rating: 5 out of 5
Delivery within the announced timeframe, well packaged and protected, I recommend this site.
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L
Rating: 3 out of 5
Hello. I have nothing to say about the parts I bought. However, 50 euros for shipping for a rear caliper, 2 swingarm bearings, and an axle I find that excessive. I have always ordered my parts and you are the only store that charges so much for shipping to the DOM-TOM. I paid more in shipping fees than the price of my purchases.. This is the second time I order here and the second time I haven't seen the color of the so-called gift.
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W
Rating: 1 out of 5
Error in the description regarding the dimensions. Return request made by email, no response. I cannot contact customer service either. I find that regrettable.
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Response from MiniMX
Hello, You ordered a brake/clutch lever screw for €4.99. The dimensions are indicated in the description. Our services are available from Monday to Friday from 9 AM to 6 PM either by chat or by email at [email protected] (contact is of course free). Do not hesitate to contact us during these hours we are quite responsive! Best regards, Mini MX
L
Rating: 5 out of 5
Super product, top delivery time, I highly recommend
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L
Rating: 3 out of 5
I did not receive the correct sprocket.
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S
Rating: 5 out of 5
Perfect, nothing more to say.
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M
Rating: 5 out of 5
Very good
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R
Rating: 3 out of 5
To be reviewed on the packaging (poster) and the quality of a product. Otherwise, fast shipping.
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E
Rating: 5 out of 5
Top site that answers the phone!!!
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