Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2, 3 and 4 stars

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Ozcan K.

Published on 04/10/2025 à 19h43 following a purchase from 24/09/2025

The part has some impact

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Clara R.

Published on 03/10/2025 à 15h29 following a purchase from 19/09/2025

Wrong information about a part from the seller, I therefore received the wrong part, and a return was possible but with the shipping costs at my expense…

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Philippe A.

Published on 03/10/2025 à 13h14 following a purchase from 22/09/2025

A warped part too bad

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Stephane B.

Published on 02/10/2025 à 11h08 following a purchase from 21/09/2025

Hello package half open motorcycle lying on its side and I did not receive the gift sticker

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Sébastien B.

Published on 02/10/2025 à 09h58 following a purchase from 19/09/2025

Following my order I sent a complaint to which I have not yet received a response. Overall very satisfied except for a stand that I cannot mount because it was poorly welded. It would be appreciated to note that it is sold with its spring and screw because I ended up buying those for nothing.

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Dany M.

Published on 27/09/2025 à 17h35 following a purchase from 15/09/2025

Brand new engine and selector seal dead oil leaks through the seal fortunately I made a small outing and realized

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Jean-Marc V.

Published on 27/09/2025 à 15h36 following a purchase from 16/09/2025

The part does not match the photo.

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Yoan B.

Published on 27/09/2025 à 11h37 following a purchase from 12/09/2025

Super quad

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Véronique P.

Published on 27/09/2025 à 05h17 following a purchase from 14/09/2025

Delivery ok but shipping and return costs are very high to the point that if the part does not fit, we prefer to keep it…

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Sébastien L.

Published on 25/09/2025 à 16h03 following a purchase from 07/09/2025

Very good product

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Sandra D.

Published on 25/09/2025 à 14h28 following a purchase from 14/09/2025

2 orders received wrong item. Seen with customer service which is very incompetent.

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Benoit M.

Published on 25/09/2025 à 14h11 following a purchase from 14/09/2025

The choice, price, and quality of the products are present. Delivery-wise nothing to say perfect. I recommend mini mx

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Baptiste H.

Published on 23/09/2025 à 16h03 following a purchase from 19/08/2025

Satisfied

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Wilfried D.

Published on 22/09/2025 à 17h57 following a purchase from 21/08/2025

Motorcycle arrived with stains on the seat, the plastic/deco kit protections removed as well as traces of assembly on the handlebars. No response from customer service since, it's a shame.

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Response from MiniMX Published on 23/09/2025

Hello,
We responded to your email of 17/09 at 07:07 on 17/09 at 10:52.
Your motorcycle has traces of assembly on the handlebars because your motorcycle is 100% assembled at the factory for all safety tests, tightening the clamp on a handlebar marks the aluminum from the assembly.
The minor stains on your seat are only related to dust from transport and the packaging of your Motocross.
We have submitted your request to CRZ but they can proceed with the changes of parts if it does not involve a major defect or breakage.
Concerned about your satisfaction, do not hesitate to contact us on a future order, we will offer you a commercial gesture/discount.
Best regards,
Mini MX

Raphaël A.

Published on 22/09/2025 à 17h25 following a purchase from 05/09/2025

Perfect parts and equipment with

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Henri Luc B.

Published on 22/09/2025 à 11h32 following a purchase from 01/09/2025

Very good thank you fast and efficient well packaged.

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Maxime D.

Published on 21/09/2025 à 18h20 following a purchase from 10/09/2025

Satisfied with the order. However, delivery too long via DPD

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Response from MiniMX Published on 27/10/2025

Hello Maxime,

Thank you for your feedback and we are glad that your order satisfied you. We fully understand your frustration regarding the delivery time via DPD. The average DPD delay is 24/48h, unfortunately it can happen that this delay is delayed, please believe that this is independent of our will.

We do our best to ensure preparation and shipping of our orders in less than 24h and we strive to maintain this level of quality.
We remain at your entire disposal and hope to see you again soon
Best regards,
The MiniMX team

Kevin C.

Published on 21/09/2025 à 11h42 following a purchase from 04/09/2025

Customer service not great Problem with new electric motorcycle chain that breaks no warranty

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Thibaut B.

Published on 21/09/2025 à 09h39 following a purchase from 10/09/2025

I have already given my opinion and I am very disappointed. Best regards

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Response from MiniMX Published on 22/09/2025

Hello Thibaut,

Thank you for taking the time to share your experience, even if it does not meet your expectations. Your satisfaction is our priority, and we take your feedback very seriously. Can you give us more information regarding your dissatisfaction?
Best regards,
Mini MX

Best regards,
The MiniMX team

Sabrina L.

Published on 21/09/2025 à 06h01 following a purchase from 04/09/2025

Motorcycle that wouldn't start due to poor factory assembly. Additional garage fees not planned even though it was new.

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Guillaume P.

Published on 20/09/2025 à 14h07 following a purchase from 09/09/2025

Good but wheel arrived flat

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Rui M.

Published on 20/09/2025 à 07h22 following a purchase from 27/08/2025

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Herve B.

Published on 19/09/2025 à 05h09 following a purchase from 02/09/2025

Terrible! Vehicle broke down upon arrival, no support from customer service. Non-compliance with French laws as the vehicle is guaranteed for only 3 months instead of 2 years. In short, legal action underway

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Matthieu F.

Published on 18/09/2025 à 03h16 following a purchase from 01/09/2025

Too many spare parts out of stock is unacceptable

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Response from MiniMX Published on 22/09/2025

Hello,
We are doing our best to restock spare parts in response to demand, we are facing a demand for parts related to other manufacturers who have no spare parts available, due to this phenomenon our parts originally intended for our motorcycles are being purchased for other brands, we ask you to believe that we are doing our utmost, do not hesitate to send us an email to be prioritized as an owner of a CRZ.
Best regards,
Mini MX

Jean Patrick A.

Published on 17/09/2025 à 15h21 following a purchase from 29/08/2025

Very satisfied with the order and the delivery very good product. I recommend.

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Gael D.

Published on 17/09/2025 à 14h09 following a purchase from 29/08/2025

Well received, but does not fit on 125 ycf pilot 2013, had to reuse the old support and cut the rod at the master cylinder and redo the threading

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Raphaël E.

Published on 17/09/2025 à 03h26 following a purchase from 01/09/2025

Great but it lacks YCF parts

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Response from MiniMX Published on 17/09/2025

Hello Raphaël,

Thank you very much for your review and your rating of 4/5! We are delighted to learn that you appreciate our MiniMX site.

We take your comment regarding the lack of YCF parts into account and we will do our best to diversify our offer in the future.
Could you please tell us which YCF part you would have liked to find on the site?

Best regards,
The MiniMX team

Cedric R.

Published on 09/09/2025 à 11h33

I give three stars because the installment payments do not work to buy a motorcycle

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Response from MiniMX Published on 17/09/2025

Hello Cedric,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with the installment payment option.
We have payment through ALMA, YOUNITED, and PAYPAL for installment payments, sometimes it happens that the card does not allow installment payment, please let us know what happened so we can report the anomaly to our partner.

Currently, the service is functioning well.

Best regards,
The MiniMX team

Benjamin F.

Published on 09/09/2025 à 10h12

The delivery was fast

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Esteban B.

Published on 09/09/2025 à 09h04

08-Oct

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Guy A.

Published on 08/09/2025 à 18h42

very good site, a bit more detail and video would be nice

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Hakim M.

Published on 07/09/2025 à 18h22

Very good

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Tyha L.

Published on 07/09/2025 à 12h07

Received damaged with the box already opened

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Julien D.

Published on 07/09/2025 à 10h00

The wheel arrived in good condition the only problem is I rode for 3 hours and the inner tube has already gone flat I don't understand

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Response from MiniMX Published on 17/09/2025

Hello Julien, thank you for your feedback. We are glad to hear that the wheel arrived in good condition, but we are sorry to learn that the inner tube encountered a problem after such a short time.

To avoid quick punctures on certain terrains, it may be essential to install a wheel gripster opposite the valve of the inner tube to prevent punctures at the valve (tearing)

Best regards,
Mini MX

Jean-François G.

Published on 07/09/2025 à 07h28

easy to use

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Tylan G.

Published on 06/09/2025 à 18h55

The quality is top-notch however several problems the stickers are poorly stuck in some places of the fairing and I also paid 50€ for delivery to receive it in 48 hours but in the end, I received it in 1 week so not great but otherwise the motorcycle itself is very good perfect

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David L.

Published on 06/09/2025 à 16h17

Very good but slow

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Alexis D.

Published on 06/09/2025 à 12h43

Good site easy for searches

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Mohamed K.

Published on 03/09/2025 à 09h21

Nothing to complain about.

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Olivier C.

Published on 03/09/2025 à 07h04

I let my son manage the orders he makes on your site for his motorcycle, keeping an eye on what he does so he can learn. He is 15 years old and this is his first experience with a motorcycle and the replacement of parts that goes with it. He is on his second order, the parts he receives do not match the necessary type. Despite numerous calls from him to understand which reference he should order, he has received no good advice from you. His motorcycle is at a standstill and he is desperate.

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Response from MiniMX Published on 09/09/2025

Hello, We are sincerely sorry to hear that your son has encountered difficulties with the compatibility of parts for his motorcycle, I observe however that the vehicle not coming from our range we can sometimes make mistakes as well. Your son ordered a fuse and a pair of levers (clutch and brake), regarding the levers I think the clutch must necessarily be compatible and possibly the brake which could be on a different master cylinder setup for that we would need you to send us a photo of the motorcycle to help him. As for the fuse what is your son's motorcycle model? because a fuse is quite basic so maybe you could check with the motorcycle dealer to obtain the detailed technical sheet? Best regards. The minimx.fr team