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A
Rating: 3 out of 5
Pretty good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
I paid more for it to arrive at my home, that was not the case, otherwise quality product
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A
Rating: 3 out of 5
Received scratched, and it's not the first time, last month ordered a Braking brake kit and also received scratched, it seems to be usual on this site.
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A
Rating: 4 out of 5
Fast, good quality-price ratio, satisfied, and good quality
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A
Rating: 3 out of 5
The navigation on the site is not too bad, as for the delivery it is very good and fast
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A
Rating: 2 out of 5
very disappointed with the quality and compatibility of the product
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Response from MiniMX
Hello, What motorcycle do you have? Best regards, The MiniMX team
A
Rating: 1 out of 5
Very disappointed with my package that arrived at my home in poor condition and my oil still hasn't arrived
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Response from MiniMX
Hello, What arrived in poor condition? Best regards, The MiniMX team
A
Rating: 4 out of 5
Delivered quickly
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A
Rating: 2 out of 5
I still have not been delivered since 03/03/2020!!!
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A
Rating: 4 out of 5
Great
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A
Rating: 3 out of 5
I find it regrettable not to have a promotional code, compared to the competition.
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A
Rating: 2 out of 5
Product error
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Fast delivery, seems to be quality, not yet assembled, we'll see
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A
Rating: 2 out of 5
Very nice and smooth site
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Response from MiniMX
Hello, If you notice a problem with your delivery, you can contact our after-sales service directly by email at [email protected] Best regards, The MiniMX team
A
Rating: 3 out of 5
I really don't like the fact that I can't prepare a cart in advance to order it later, as soon as I put items in my cart if I want to add one a week later before ordering I have to start over because the cart is not saved on my account big black mark for me which makes me take away 2 stars otherwise perfect for the rest fast delivery quality products lack a bit of availability on some products but satisfied overall if you can fix this cart problem I would recommend and change the rating given. Best regards
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A
Rating: 3 out of 5
Not commercial.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 3 out of 5
I received my parts but my anti-parasite arrived broken...
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A
Rating: 4 out of 5
-
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A
Rating: 3 out of 5
Site and order okay
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A
Rating: 2 out of 5
incompatible parts, do not match the description, last order with you
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Response from MiniMX
Hello, What problem did you have with your order? Best regards, The MiniMX team
A
Rating: 4 out of 5
After several weeks of trying, good bike but derails very often (chain tension done before going out) which broke my ignition plate, thanks minimx
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A
Rating: 2 out of 5
The delivered part is not the right one, it's the rear loop for frame 801 and customer service has still not responded.
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Response from MiniMX
Hello, Unless proven otherwise, you have been in regular contact with our technical and commercial service to determine precisely, first of all, if the received part was the right one, and secondly, what specific characteristics made the received one incompatible. Finally, a prepaid return label was sent to you by email to return the part for a refund. We are therefore very surprised by your opinion, knowing that the handling of your file was quick and cordial. The MiniMX team
A
Rating: 4 out of 5
Too bad for the payment in installments that doesn't work, on 3 motorcycle orders with different credit cards it didn't work, otherwise very good site.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Very good site for buying dirt spare parts.
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A
Rating: 4 out of 5
Compliant with the description, fast delivery, various parts offered with the order, nothing to complain about. Thank you mini mx team.
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A
Rating: 3 out of 5
Correct site
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A
Rating: 4 out of 5
Really satisfying
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A
Rating: 2 out of 5
usually very happy, but here I noticed just after the end of an order that I was missing something, I immediately placed my second order and immediately wrote to the minimix team to warn them to try to make only one package for my order to avoid shipping costs for 2 orders and not to waste an extra box unnecessarily. (sent my email at 10 PM on 27/02/2020) response email on 28/02/2020 at 12:09: "Hello, the packages have already been prepared and taken over by the carrier." too bad...
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Response from MiniMX
Hello, Each order is recorded with an order number. Each order is individual and has its own shipping costs or is free if over 39 euros at a relay point or post office. Minimx ships hundreds of orders per day, so it is up to you as a customer to plan your orders or adapt them according to any shipping costs. Our orders placed the night before are shipped very early in the morning so that you can receive them quickly. Your message, to save on a box, cannot therefore be taken into account. Best regards, the MiniMX team
A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
very bad customer service
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Response from MiniMX
Hello, What issue did you encounter with your order? Best regards, The MiniMX team
A
Rating: 4 out of 5
Using the site is super easy and delivery is very fast!!! However, one of the engine covers was cracked and the delivery point where the package was dropped off was not the right one. I will order from your site again but the delivery people need to make an effort....
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A
Rating: 1 out of 5
Hello, the motorcycle arrived on time, but during transport, the fork legs were damaged... I called MiniMX and they replied that since you signed with the carrier, it's no longer our problem. I find it not normal at all that there is no insurance for the price we pay.
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Response from MiniMX
Hello, This is not exactly what we told you. As stated in our general sales conditions, you must notify the carrier of any reservations regarding the delivered product. You received your package with holes and did not make any reservations, so the carrier's insurance does not apply. We have therefore contacted the manufacturer to see if they will cover your damage under warranty, we are waiting for their response, and you will be informed quickly. Best regards, The MiniMX team
A
Rating: 4 out of 5
Fast delivery and very well protected
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A
Rating: 3 out of 5
Could there be a way to resend please best regards
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A
Rating: 4 out of 5
Fast shipping and well packaged
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A
Rating: 4 out of 5
This side is super good
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A
Rating: 4 out of 5
Good except that I did not receive the pedal and my brake kit does not fit the motorcycle
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