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A
Rating: 3 out of 5
very good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 2 out of 5
I still have not received my order it is supposedly lost
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Response from MiniMX
Hello, A complaint was made to GLS on 12/11/2019 to obtain additional information and thus find your order as soon as possible, or otherwise allow us to resend a package to you. As you saw with our customer service, we will keep you informed as soon as we have the investigation response from GLS. Best regards, The MiniMX team
A
Rating: 4 out of 5
Good site quality price ratio good and top delivery!
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A
Rating: 2 out of 5
I found the packaging a bit light, especially the piston box which was completely open when I opened the package, for parts like that you still need quality packaging... otherwise nothing to say the products are delivered quickly nonetheless.
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Response from MiniMX
Hello, The piston is in a cardboard box, quite standard, which protects the pistons well. We regret to know that unfortunately your box opened during transport, but we are reassured that your piston is in perfect condition. Best regards, the MiniMX team
A
Rating: 1 out of 5
I ordered a 26mm gray intake pipe as shown in the photo on the site, I received a black intake pipe.
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Response from MiniMX
Hello, We invite you to contact our customer service. Best regards, The MiniMX team
A
Rating: 3 out of 5
PRICE, FAST AND PERFECT DELIVERY. QUALITY JUSTIFIED BY THE PRICE, BUT THE NEW HANDLEBAR IS ALL DAMAGED AND THE DECAL KIT THE SEAT COVER WAS REPRESENTED BUT NOT IN THE KIT.
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A
Rating: 4 out of 5
Perfect compliant with what I wanted
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A
Rating: 4 out of 5
Mini mx perfect but delivery delayed otherwise not disappointed with the merchandise
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A
Rating: 3 out of 5
The first one was good but the second box poorly packed the parts at the bottom and the paper on top not very well protected otherwise the first one was perfect and fast
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A
Rating: 4 out of 5
Hello I ordered a bastos l50 I received it at home in less than 48h but small downside it wouldn't start after 1 week and two phone exchanges mini mx sent me the necessary parts (warranty part) to repair it ... more than satisfied with the delivery times and quite satisfied with the mini mx customer service thank you and good luck to the mini mx team
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A
Rating: 1 out of 5
I will not order from this site again. In the description, it states that the item is compatible with your model and in reality, it is not at all. Of course, the return costs are at your expense, so it is not worth losing more money. Good to know, goodbye!
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Response from MiniMX
Hello, The lever you ordered is compatible with a rectangular master cylinder and only rectangular, as you can see in the product sheet. If needed, our technical service is available to help you determine your parts needs. Best regards, The MiniMX team
A
Rating: 3 out of 5
very efficient, they must work even on Sundays since ordered on Saturday around 8 PM on Monday at 8 AM it is impossible to cancel an order since it is supposedly prepared and it is not possible to go back on your order. Otherwise material ok
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Response from MiniMX
Hello, Our sales service is open from Monday to Friday from 10 AM to 7 PM and closed on Saturday and Sunday, in order to guarantee speed in our shipments we cannot cancel or modify when your order is prepared and in the shipping area. Indeed, Monday being an important day, the preparation of packages starts earlier and this is to ship all our orders on the same day and without delay. We understand this inconvenience and apologize for it, this process is solely for the purpose of ensuring shipping and delivery times. Best regards, Mini MX
A
Rating: 3 out of 5
The site is pleasant and well detailed
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A
Rating: 4 out of 5
very good
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A
Rating: 1 out of 5
No response to my message, lousy service
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Response from MiniMX
Hello, Thank you for being courteous, and please check your inbox, you received a response on Monday to your message sent Friday evening. Sorry, customer service is closed on weekends. Best regards, The MiniMX team
A
Rating: 3 out of 5
Not all parts are available. I received parts that were not the right ones despite the order placed with a seller for advice. However, we still highlight the availability of the staff whether in-store or administrative commercial, the fluidity of the website and the wide choice. The delivery is impeccable.
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A
Rating: 4 out of 5
Good but some items remain out of stock.
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A
Rating: 4 out of 5
Good site
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A
Rating: 3 out of 5
Make better packaging...
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A
Rating: 4 out of 5
Very satisfied overall! Thank you
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Rating: 4 out of 5
Super quality and very fast shipping but not the delivery
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good site you can find good quality price ratio in motorcycle for my part
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Rating: 4 out of 5
package could be better packaged
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A
Rating: 4 out of 5
More references to have... rfz part in particular
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Rating: 4 out of 5
Very quickly sent and received in good condition
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A
Rating: 4 out of 5
nothing to complain about
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Rating: 3 out of 5
Good site with choice
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A
Rating: 3 out of 5
Good for the tire
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A
Rating: 4 out of 5
Availability of parts in stock to improve, e.g. rear wheel 16" or spokes not available
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A
Rating: 3 out of 5
Part in perfect condition, however, delivering a part that fits in an envelope and having it delivered in a box with shipping costs around 7€ I find that very limited! Otherwise part conforms to the description.
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A
Rating: 4 out of 5
Good despite the out-of-stock items
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Rating: 4 out of 5
On this site we find everything we need, very good site, however the delivery is not great, torn and dented box, not very clean, otherwise very good site and customer service at hand
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A
Rating: 3 out of 5
Product received damaged because a screw fell
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Rating: 2 out of 5
Package refused by myself, cracked engine.
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Response from MiniMX
Hello, As you may have seen with our services, the transport of your engine was unfortunately not done under good conditions which led to this breakage. Our services have therefore immediately sent you a new engine directly which was delivered on 25/10/2019. Did you receive this new engine? Best regards, The MiniMX team
A
Rating: 4 out of 5
Too bad we don't always find the old models
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A
Rating: 4 out of 5
Good site, but too many items when you type a word in search
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Rating: 4 out of 5
Very good site with good products at reasonable prices.
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
Good site
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