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A
Rating: 4 out of 5
good choice of parts, fast shipping
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Customer service and staff very responsive
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A
Rating: 4 out of 5
Very clear, large selection of spare parts
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A
Rating: 4 out of 5
Order received on time
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A
Rating: 4 out of 5
Satisfied, can't wait to install the part. However, the screws are not provided with the ignition plate, I will have to get 2 because it's impossible to loosen the old one with a screwdriver
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A
Rating: 4 out of 5
good, no issues for now
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A
Rating: 3 out of 5
I placed an order with the references of my motorcycle, the result was an incorrect order upon arrival
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A
Rating: 3 out of 5
Not detailed enough
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A
Rating: 4 out of 5
very good
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A
Rating: 1 out of 5
YOU LEAVE A MESSAGE BUT IT IS NOT READ BY THE SERVICE. GREAT!!! THANK YOU MINIMX
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Response from MiniMX
Hello, The messages are intended for the carriers, absolutely not to modify an order you have placed or if you made a mistake. If you wish to make a last-minute change, if it is still possible (order not shipped), our customer service is at your disposal at 0972390537, and will do everything possible to proceed with the change you want. Best regards, The MiniMX team
A
Rating: 3 out of 5
Brand. Items in stock when they are not.
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A
Rating: 4 out of 5
Clean and clear.
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A
Rating: 4 out of 5
Very good, it's clear you can find everything, well done
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A
Rating: 1 out of 5
The only thing I am satisfied with is the customer service woman who handled my problem with great professionalism
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Response from MiniMX
Hello, Indeed our customer service is here to help you answer your questions or resolve your problems. We are happy to know that the necessary has been done. Best regards, the MiniMX team
A
Rating: 4 out of 5
Super service
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A
Rating: 2 out of 5
Good products, bad delivery.
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Response from MiniMX
Hello, What happened with your delivery? The tracking indicates a receipt 48 hours after your order was placed. We remain at your disposal. Best regards, The MiniMX team.
A
Rating: 2 out of 5
Missing parts in the order, no news from the site.
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Response from MiniMX
Hello, Unless we are mistaken, we have not received any return after sending our after-sales form. Did you receive it? Best regards, The MiniMX team.
A
Rating: 4 out of 5
Minimal service at its best but the condition of the package upon delivery was disastrous... I even wonder how my motorcycle could hold up... front brake disc warped nonetheless...
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
The delivery was delayed even though I paid an extra €11!! Then the carburetor is leaking so this is the last time I order from you
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Response from MiniMX
Hello, We are sorry that you had to endure an inconvenience. Regarding the delivery, I confirm that the package left our warehouses on 15/06 (the day of your order) on time for express delivery. Given your tracking, it seems there was a sorting error at the TNT center which explains this delay. Once your order is in the hands of the carrier, they are responsible for its proper delivery. In case of a problem, we invite you to contact our customer service who will take the necessary steps. Regarding your carburetor, where does the leak come from? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 4 out of 5
Fast delivery. Good stuff.
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A
Rating: 4 out of 5
Delivery a bit long but not disappointed, the motorcycle was complete in good condition, easy to assemble and works very well so quite happy
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A
Rating: 4 out of 5
Professional
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A
Rating: 1 out of 5
Very bad site, I strongly advise against it, delivery after 10 days, motorcycle received in red when it was supposed to be black, hard to start, advisors who are useless, very dissatisfied with the site
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Response from MiniMX
Hello, When you buy a dirt bike, regardless of the brand, adjustments such as carburetor or valve adjustments are required. I invite you again to consult our tutorial to help you better (YouTube channel), and our technical service remains at your disposal to assist you. However, some mechanical knowledge is essential in Pit bikes, just as it is for Quads, Pocket bikes, or Moto Cross. Regarding the motorcycle, they are delivered with their original deco kit and with (apart) you have the various elements to install to decorate the motorcycle according to the finish you have chosen. We do this because many customers are happy to be able to get hands-on with the motorcycle and its original deco and fairing just in case, and thus install the different deco elements once they have mastered the Dirt bike. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 4 out of 5
You should ask the customer to describe their vehicle and then display all its parts according to the model
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A
Rating: 1 out of 5
Mediocre after-sales service, if you have a problem with a part or a motorcycle you can always run because the after-sales service does not take our issues seriously. In the end, they blame the manufacturers while they are the ones who take the money, it's pathetic. I advise against this site, because if you have a problem, they send you running. My motorcycle that I took for 2000 euros is poorly adjusted, starts very badly, they clearly told me that even if it is guaranteed for 1 month, it is at my expense because it arrives in a box, so BE CAREFUL.
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Response from MiniMX
Hello, Your motorcycle is covered by the manufacturer directly under warranty. Our after-sales service is doing its best to ensure that your coverage is as quick as possible. Our after-sales service has contacted you several times by phone and informed you about the progress of your coverage. YCF has committed to send you a tank and indeed it has been shipped and received. Regarding the adjustment, indeed carburetor adjustments are very common in Pit Bikes and regular. I invite you again to consult our tutorial to help you better (YouTube channel), and our technical service remains at your disposal to assist you. However, some mechanical knowledge is essential in Pit bikes, just as it is for Quads, Pocket bikes, or Moto Cross. We understand your inconvenience, however, your comment concerns a previous order. Remaining at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Delivery on time but my package was damaged
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A
Rating: 4 out of 5
Serious site
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A
Rating: 3 out of 5
The site is fine in itself but the delivery boxes are reported when we receive them... luckily for me I didn't lose any parts but I don't recommend Chronopost for delivery
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A
Rating: 3 out of 5
Nothing to report for the site
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A
Rating: 3 out of 5
Sent the wrong part, so it is useless to me, service needs to be reviewed.
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A
Rating: 3 out of 5
Average.. I received everything but I had a few surprises..
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A
Rating: 2 out of 5
They sent me the wrong items, I returned them with a return label at the beginning of the week to explain the error and especially I need the items I ordered quickly but I don't know when they will arrive. And I hope that the return shipping costs will be refunded. Unfortunately, I have no news from anyone.
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Response from MiniMX
Hello, We are sorry for the inconvenience. We will resend your rims as soon as possible. Best regards, The MiniMX team.
A
Rating: 3 out of 5
More or less correct
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Affordable customer service. Quick and clear response. Choice of items
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A
Rating: 4 out of 5
Nothing to complain about regarding the quality-price ratio. 4 stars because of a sewing defect in the protective vest
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A
Rating: 4 out of 5
Nothing to report, very fast shipping
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A
Rating: 3 out of 5
The box is of poor quality, I received it completely torn open, there were 3 openings, but the main thing is that all the contents were there
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A
Rating: 4 out of 5
Order arrived in 3 days, perfect packaging and good quality
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