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A
Rating: 4 out of 5
Good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Good site and serious
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A
Rating: 4 out of 5
Thank you for refunding me last time well after the allotted time
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A
Rating: 3 out of 5
the delivery was very long
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Response from MiniMX
Hello, We apologize for the delay but we were conducting year-end inventory from 23/12/2015 to 04/01/2016. This is now finished and our preparations are done daily. We remain at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Well-made site. Easy to use
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A
Rating: 1 out of 5
Problem with my order, a completely absent customer service! Called 35 times in a row without any response from 5 PM to 7 PM, apparently they left for the weekend early! A very long response to the email!! I received my order 2 weeks later, and still no news about the defect in my order a week later! €350 worth of order and never ordering from them again!
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Response from MiniMX
Hello, We sincerely apologize for the delay but we were conducting year-end inventory during the period from 12/23/2015 to 01/04/2016. Indeed, we received a very large number of calls and emails which may have delayed our responses or our availability. What problem did you encounter regarding your products? Remaining at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 1 out of 5
very disappointed with my last order...
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Response from MiniMX
Hello, To improve our services, could you please provide us with more information about the problem you encountered? We had our year-end inventory which is now completed, this may have disrupted our preparations and our responsiveness, we sincerely apologize for this and remain at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
Not enough choice
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A
Rating: 2 out of 5
The brake kit does not work.
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Response from MiniMX
Hello, What problem are you experiencing with your brake kit? The brake kits are bled and ready to use. Best regards, Mini MX
A
Rating: 3 out of 5
This site is not bad, I started a lot of parts but I was disappointed by the clutch and brake lever pack as they do not fit the CRZ 125S
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A
Rating: 2 out of 5
An order lost at TNT and my order once received with missing parts in the package which took me more than 15 days to get my parts instead of 24 hours, a shame....
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Response from MiniMX
Hello, We sincerely apologize again for the inconvenience caused by TNT. We also had our year-end inventory which is now completed, this may have disrupted our preparations and our responsiveness, we kindly ask you to excuse us and we remain at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Good good
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A
Rating: 3 out of 5
I received my order 3 weeks later which is a lot and the output sprocket is not in the order
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Response from MiniMX
Hello, We apologize for the delay but we were conducting year-end inventory from 23/12/2015 to 04/01/2016. Indeed, we received a very large number of calls and emails which may have delayed our responses or our availability. We remain at your disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Received quickly within the deadlines
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A
Rating: 4 out of 5
The package took its time but arrived before 72 hours
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A
Rating: 2 out of 5
Delivery problems. Delivery scheduled for 48 hours received at 72 hours.
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Response from MiniMX
Hello, Your order did not experience any problems or delivery delays, the COLISSIMO delivery is 48h/72h, meaning that the package will be delivered in 48h at the earliest and 72h at the latest, your package was shipped on 04/01/2016 and delivered on 07/01/2016. If you wish for a faster delivery, we offer TNT delivery within 24 hours. Remaining at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Good but missing some parts
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A
Rating: 4 out of 5
A bit long due to inventory which is normal but still a good service.
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A
Rating: 4 out of 5
Site a bit slow but apart from that no issues all my orders arrive on time and well packaged
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
Very disappointing order. The shipping date does not match what was announced. It is never the same contact person who does not introduce themselves on the phone. After receipt, you are on your own. They send a PDF that does not explain how to assemble the bike. When you call, they hide behind the manufacturer. They ask for photos to verify the assembly but do not call back. Technical responses vary depending on the contact person (oil change, carburetor change, assembly...) Fortunately, they are courteous otherwise it would be a disaster!
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A
Rating: 3 out of 5
Correct site, well met my expectations
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A
Rating: 2 out of 5
TNT delivery time of 3 days instead of 24h. What is the point of paying?
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Response from MiniMX
Hello, The TNT service experienced some delivery delays during the Christmas period, we sincerely apologize for this and remain at your disposal. A transport voucher has been credited to your customer account. Mini MX Best regards
A
Rating: 4 out of 5
Very good site!!
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A
Rating: 4 out of 5
Small address problem but nothing serious.... fast delivery.
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A
Rating: 2 out of 5
I received wheels for 150 euros completely warped!!!!
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Response from MiniMX
Hello, To handle your after-sales service I will send you a return form by email, the bare steel rims of the Pit Bike often have a warp from the factory, only the machined aluminum rims from YCF, FABA, STYX are perfect in design. We remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Clear well made
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A
Rating: 1 out of 5
For a good review, it would already be necessary not to make mistakes on the order. I received a tire instead of a rim. Return paperwork done on my part but still haven't received my package. I hope not to receive a handlebar.
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Response from MiniMX
Hello, We sincerely apologize for this preparation error. We do our utmost to avoid any preparation errors. We remain at your complete disposal and sincerely apologize again. Best regards, Mini MX
A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Practical
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A
Rating: 4 out of 5
Very good site with a lot of choices and quality parts
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A
Rating: 4 out of 5
fast
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
The package was received quickly but the parts were simply placed in the box without foam or bubble wrap, resulting in them being partially broken!
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Response from MiniMX
Hello, We are escalating the information to improve our preparation quality. Have you reported your after-sales request to the sales service? To proceed, please send us a photo of your broken product during transport at [email protected] Best regards, Mini MX
A
Rating: 4 out of 5
good
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A
Rating: 1 out of 5
1/ Received the order this morning a week later, 48 or 72 hours!!!!! 2/ The carrier's tracking no longer exists for the good reason that it has been liquidated for over 6 MONTHS!!!! 3/ The phone number listed on the site never answers, yet on Monday, no callback despite my messages on the answering machine. 4/ I had left my port on the order form and no call, as for the product we will unpack this morning to check........
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A
Rating: 4 out of 5
Deadline respected and product ok.
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A
Rating: 3 out of 5
I ORDERED A COLOR OF FAIRING BUT RECEIVED ANOTHER
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