The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Overall I am satisfied because my son loves his motorcycle. However, the motorcycle I received is not exactly like the one described on the site. I also had to check all the motorcycle tightening so that it was properly assembled.
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Bob C.
Rating: 3 out of 5
Received green motorcycle... at no time did I order a green motorcycle. Fork tubes not mounted and no oil with the motorcycle had to go buy some
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Ludovic P.
Rating: 2 out of 5
Delivery times not respected. 3 days late...
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Vincent J.
Rating: 3 out of 5
Product certainly of good quality but mistake on my part regarding the measurements, hence the return of the product and return from Minimix which is taking time!...
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Bastien R.
Rating: 2 out of 5
Hello, Your order placed on 16/04 at 5:00 PM was shipped on 17/04 without delay in preparation, the selected delivery is Colissimo which on average delivers in 48h to 72h on working days. April 17 being a Thursday, the delivery occurred 48h
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Response from MiniMX
working days
R
Ricardo D.
Rating: 4 out of 5
8.5 very good
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Sofiane D.
Rating: 4 out of 5
Nothing to say except for the lack of a home delivery option.
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Amar M.
Rating: 4 out of 5
Good
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Fabien D.
Rating: 4 out of 5
Well made and easy to find what you want.
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Mahe O.
Rating: 4 out of 5
Good communication!
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Nathan V.
Rating: 4 out of 5
Very good
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Lisa C.
Rating: 3 out of 5
During delivery, everything was perfect, I was even helped which I find. Too bad there were issues tracking my package, I was disappointed because a few parts were slightly scratched. Otherwise nothing to say.
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Eric P.
Rating: 3 out of 5
some parts described on your site like the fork tubes are not the ones delivered with the motorcycle.....no adjustment possible... no control level on the crankcase in terms of engine oil level
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Kevin B.
Rating: 2 out of 5
after shipment, that is Saturday 19/04 at the relay point. You picked it up on Monday, April 21 at your relay point. Your package did not suffer any delay and respected the indicated deadlines since it arrived 48h after shipment. If you want a faster shipment, we offer DPD FRANCE solutions that deliver in 24h to 48h at home or relay point. We remain at your disposal at 0972390537. Best regards, Mini MX
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Erwan G.
Rating: 4 out of 5
The delivery was perfect, but I find that the site does not detail the products enough, apart from that, nothing to say.
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Christophe V.
Rating: 4 out of 5
Perfect customer service explanation
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Benjamin G.
Rating: 1 out of 5
You are scammers, the prices are twice as high, they give gift vouchers that they delete in the meantime (60€). I want to change my tires, they don't want to align and the guy tells me 'you just have to buy other things' to avoid very very quickly! Buy your motorcycle and get out, don't buy anything there! I will file a complaint for misleading commercial practices.
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Response from MiniMX
Hello, I reiterate the response I made to you on Google, I see again that your only goal is to discredit us (Facebook, Google, verified reviews), indeed in such circumstances we do not make any commercial gesture. The reason for your dissatisfaction is 48 hours delay in order preparation, isn't that a bit exaggerated? Response made on Google review: "Hello, You placed an order on 9/03, it was shipped on 13/03. Insulting us as thieves, these remarks may be a bit exaggerated? Nevertheless, we hope you will forgive us these few days of delay between your order and the preparation. We wish you well and remain at your complete disposal." Regarding the prices, if you found cheaper you are free to order elsewhere, I sincerely think that given the remarks you make it is preferable for both parties that you order from competitors.
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Alexis B.
Rating: 1 out of 5
I took an order with delivery in 24h, it's been 5 days that I'm waiting for it, it's unacceptable, I will no longer recommend on your site, it's a shame.
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Response from MiniMX
Hello, You chose a delivery by Colissimo which is not an express delivery (DPD or TNT), you placed your order on 17/03 at 15:40, it left without delay on 18/03 and was delivered on 20 March at the chosen pickup point, the deadlines are well respected as Colissimo delivers on average in 48h/72h. Unfortunately, we can hardly do faster than an order prepared in less than 12h and a delivery in 48h at a pickup point by Colissimo. We are sensitive to our customers' feedback and strive in case a shortcoming has been made on our part to improve our services but in your case we do not quite understand the problem. Remaining at your disposal Best regards, The minimx.fr team
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Mayron R.
Rating: 1 out of 5
Received with broken footpeg spring
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Response from MiniMX
Hello, We are sorry to learn that your experience with our product has been marred by a broken footpeg spring. Your feedback is valuable to us, and we apologize for this inconvenience. I invite you to contact customer service so they can quickly send you what you need. Best regards, The minimx.fr team
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Rudy M.
Rating: 1 out of 5
It's very clear
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Zoumana K.
Rating: 4 out of 5
Nothing to say
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Pierre B.
Rating: 1 out of 5
I ordered a sheet of stickers that I never received
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Response from MiniMX
Hello, We are sorry to learn that you did not receive your gift: sheet of stickers. Your experience is important to us, and we understand how frustrating this can be. Please do not hesitate to contact us on your next order and we will do what is necessary to add it to your order. Best regards, The minimx.fr team
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Lukas F.
Rating: 4 out of 5
Good in real CV
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Guillaume L.
Rating: 4 out of 5
Very good bike for the moment very satisfied with the after-sales service and attentive thank you very much
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Jonathan A.
Rating: 3 out of 5
Good site
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Vincent R.
Rating: 4 out of 5
Very satisfied and very responsive customer service
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Corentin L.
Rating: 3 out of 5
Motorcycle received quite late and when I assemble it I notice that there is a defect either the fairing kit or the frame I have no hole that corresponds have to adapt otherwise the motorcycle starts and runs fine
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Rudy M.
Rating: 4 out of 5
Very quick response
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Audrey L.
Rating: 1 out of 5
Some items are no longer in stock, apparently... they replace the item without asking for our opinion! And of course, it's up to the customer to manage their mistake! No commercial gesture and basically a D system.
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Gregory D.
Rating: 4 out of 5
The site is well designed but the given dimensions should be clearer. For example, for cables, knowing if we are talking about total length or sheath length.
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Gabin G.
Rating: 3 out of 5
Good
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Fabrice L.
Rating: 2 out of 5
The quad does not work anymore after 2 days, too bad because the aesthetics of the quad is really good, the starter is loose.
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Quentin V.
Rating: 3 out of 5
cool
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Maxime B.
Rating: 4 out of 5
Good
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Anthony D.
Rating: 4 out of 5
Rather good digital experience Good order deadlines Clear instructions
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Pascal B.
Rating: 4 out of 5
Site to recommend, fast delivery and top customer service
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Pablo G.
Rating: 4 out of 5
8 out of 10
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Christian B.
Rating: 4 out of 5
Part conforms to the original. Fast delivery, very good.
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Rayan D.
Rating: 4 out of 5
Satisfactory set just one issue
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Anthony M.
Rating: 1 out of 5
Non-compliant brake emitter, mounting hole does not match for a bastos, while I called and was asked to simply check the length of the rod and the banjo diameter.
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Response from MiniMX
Hello, We thank you for taking the time to share your experience. We are sorry to learn that the product received does not meet your expectations, we indicate all the dimensions on the product. Manufacturing can vary without us being aware, what model of BASTOS do you have and what year? Best regards, The minimx.fr team
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