Customer reviews of MiniMX

9 /10

Based on 27 546 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 047 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2, 3 and 4 stars

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Anthony C.

Published on 22/08/2024 à 21h05

Delivery times too long, helpful staff

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Anthony M.

Published on 22/08/2024 à 08h19

Order arrived late

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Margaux A.

Published on 21/08/2024 à 17h39

I encountered an issue during the delivery of my package. I requested express delivery of a part because it was urgent. I paid €11.99 but I received it three days later.

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Any Rc B.

Published on 21/08/2024 à 16h48

Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.

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Response from MiniMX Published on 21/08/2024

Hello, The site clearly states Delivery France Excluding Corsica, to avoid a delay in order processing, simply select France Corsica to be charged for the shipping cost, you can guess that we are obliged to charge an extra fee otherwise we cannot ensure the service. Regarding the validation and the delay, we sincerely apologize, the validation requires manual processing and we must have missed it and we sincerely apologize, the months of August are often accompanied by a reduced workforce and we strive to do our best, Mea Culpa it's our fault, do not hesitate to give us a call we are easily reachable all day long and for free. Wishing you a pleasant summer. Best regards, Mini MX

Aurélie R.

Published on 18/08/2024 à 15h05

I only give 4 stars because the delivery was not satisfactory. I paid for a 24h delivery, received in 3 days....

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Erwan B.

Published on 17/08/2024 à 17h13

Very good site, very responsive staff, apart from the delivery. The delivery person drops the package in the yard without saying anything to anyone, enters the yard without me being aware.

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Yohann A.

Published on 17/08/2024 à 14h56

Cannot access their account.

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Marine P.

Published on 16/08/2024 à 23h23

We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...

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Emma S.

Published on 16/08/2024 à 15h21

Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part

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Sylvie L.

Published on 15/08/2024 à 12h51

No news about my order I paid €11.90 and I received a refund of €5 I don’t even know why

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Clement N.

Published on 14/08/2024 à 19h07

The site is good, there are many references and a rather good customer service, but the parts are expensive and I find that they do not provide all the information well.

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Fabrice C.

Published on 13/08/2024 à 08h32

C of the crap

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Théo T.

Published on 11/08/2024 à 20h22

Good site

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Elodie F.

Published on 10/08/2024 à 13h04

Order received complete and quickly, downside we had called an advisor to indicate the ideal part for the motorcycle, in the end it was not suitable. Parts returned.

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Theo D.

Published on 09/08/2024 à 14h07

Very satisfied but the free poster was missing

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Erwan J.

Published on 09/08/2024 à 09h06

I searched for a kickstand spring for rxf 125 2024, the one that was suggested to me that I ordered was not the right one.

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Denis R.

Published on 06/08/2024 à 18h37

The site itself is great, the shipments are fast, but the quality is not top, I bought rims and had to use a grinder to remove the burrs and even then the new inner tubes I put in got punctured in two days, some threads that are messed up on brand new sprockets! In short, the quality is so-so.

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Manny J.

Published on 04/08/2024 à 19h17

Shenker delivery unacceptable

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Christophe G.

Published on 04/08/2024 à 09h48

Not bad choice. Very good

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Romald L.

Published on 02/08/2024 à 12h07

Surprise.... I received my order.

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Julien R.

Published on 02/08/2024 à 09h21

Good nothing to report

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Helene D.

Published on 31/07/2024 à 10h02

I am missing gaskets, this is not serious, do not buy this kit, I am waiting for a refund

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Marie B.

Published on 30/07/2024 à 16h01

Hello ignition coil plus ignition harness does not work otherwise carburetor and engine impeccable nothing to say disappointed very good product

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Christophe J.

Published on 29/07/2024 à 18h38

A week later, still not received the package even though it was scheduled for delivery on July 27. Disappointed, and my daughter even more

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Vincent M.

Published on 29/07/2024 à 10h24

Good product, but no instructions... The chat directed me to a YouTube

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Jean Louis D.

Published on 28/07/2024 à 16h45

You ask me for my opinion while I still haven't received the package.

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Vincent A.

Published on 28/07/2024 à 09h13

Intake pipe joint received and fast delivery (but with 1 day delay than what was planned anyway).

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Frederic A.

Published on 27/07/2024 à 18h14

The aviation sleeves are yellowed near the handle, (same as the first order) the poster as a gift is not present!

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Ludivine S.

Published on 27/07/2024 à 12h07

Plastic kit crf 50 conforms to the description and seems solid, however impossible to fix the front plate, after emailing the site no response. Lack of professionalism, too bad.

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Claudine D.

Published on 25/07/2024 à 04h15

I don't know

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Philémon D.

Published on 24/07/2024 à 15h10

Perfect customer service reachable

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Jean Jacques M.

Published on 23/07/2024 à 14h30

Good

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Rastafari M.

Published on 22/07/2024 à 08h55

I ordered on Wednesday, July 17, my order should have been delivered on Saturday, July 20, and I still have not received my package knowing that we pay for next day delivery

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Response from MiniMX Published on 24/07/2024

Hello, Your order from 10/07/2024 20:06 was shipped the next day at 12:32 via the carrier DPD, it indicates delivery on 13/07/2024 according to the tracking. We apologize if this required an additional delay, can you confirm that the information below is correct? We remain at your complete disposal at 0972390537 (free call) Best regards, Mini MX

Louca O.

Published on 22/07/2024 à 08h47

Hello I find it unacceptable to send me a complete rear wheel set (rim, tire, brake disc, crown) and that the rim is already heavily warped I would like to know how we return a package please

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Julien B.

Published on 21/07/2024 à 18h38

Very good I have everything I need to repair and at a very reasonable price but the free poster is missing from the package.

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Joao Silvestre R.

Published on 21/07/2024 à 11h41

the rookie I ordered in February was clean but the gear selector is very very hard...

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Maxime T.

Published on 20/07/2024 à 15h02

After 1 week my order still hasn't arrived.

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Response from MiniMX Published on 23/07/2024

CAVE DU PAYS DAUGE - P25799 20 RUE ROSE HAREL 14100 Lisieux Your package has been at the pickup point since the 9 :) Have a nice day

Raf L.

Published on 20/07/2024 à 12h24

Nothing to say except that it needs to be specified a bit more, I ordered 1 pack of 2 wheel axles but I don't have the spacers that normally go with it

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James P.

Published on 19/07/2024 à 08h45

Everything is perfect, motorcycle crz erz 250 pro well received on 07/18/2024 with a chip on the top fork T and the fork protector plastic damaged scratched unfortunately the palette is broken and the iron corners surrounding the motorcycle were bent on the lower right side and finally received a good week after ordering, the 48/72h announced on their site is nonsense, don't dream the guys at least it's received not like some sites, anyway thanks minimx plus the gift offered sticker board it's almost perfect.

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Denis B.

Published on 18/07/2024 à 07h54

Super product and delivered quickly!!

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