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A
Rating: 4 out of 5
Fast and efficient
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Very easy
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A
Rating: 4 out of 5
Easy and well informed
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A
Rating: 3 out of 5
partially satisfied
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Hello. Fast delivery time, motorcycle arrived intact even though the box tipped over in the truck, decoration kit perfect, I just had to tighten the cooling circuit that was leaking. Just a few adjustments for the break-in and we'll see how it goes.
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A
Rating: 3 out of 5
Small defect
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A
Rating: 1 out of 5
Very arrogant advisor who slightly treats customers like their buddies.
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Response from MiniMX
Hello :) I just explained to you that you received what you ordered and indeed the mudguard was not the right color in the photo on the site and so we took it back at our expense, I do not see how we were arrogant. Have a nice day, see you soon.
A
Rating: 3 out of 5
Satisfied, top team, very responsive, well done
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Product as described
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A
Rating: 2 out of 5
Every order was very good, I ordered bearings and I asked if they were good, and they cannot fit on my wheels...
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Response from MiniMX
Hello :) What is the problem with the bearings?
A
Rating: 4 out of 5
Very good site, easy to access and understand how it works.
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A
Rating: 4 out of 5
Preparation order it goes fast I recommend ordering before 1 PM and in 1 to 2 days you will have your package
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A
Rating: 2 out of 5
Delivery delay, having taken 24/48h since my order was urgent.
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Response from MiniMX
Hello, your order was delivered in 72h to the relay point of your choice with the GLS carrier. I invite you to opt for Chronopost delivery in 24h when your order is urgent. Have a nice day :)
A
Rating: 2 out of 5
The model received does not match the announced model.
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Response from MiniMX
Hello, I invite you to contact us if you did not receive the correct CDI, but I do not see any email from you. Have a nice day.
A
Rating: 1 out of 5
Very poor communication from customer service. I don't remember the name exactly but the interlocutor Vidal is lacking.
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Response from MiniMX
Hello, my colleague simply explained to you that it is illegal to modify an invoice. You just had to call us before placing your order and we would have found a solution as always. Have a nice day and see you soon :)
A
Rating: 4 out of 5
Quad received late but customer service is top and my son loves his new Quad
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A
Rating: 1 out of 5
My package has disappeared.
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Response from MiniMX
Hello, https://www.laposte.fr/outils/suivre-vos-envois?code=6M20281539464 your package is arriving today, just check the tracking :) Have a nice day.
A
Rating: 3 out of 5
Very fast shipping but forgot to provide the wheel fixings, too bad
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Response from MiniMX
Hello :) it is not an oversight, it is only delivered like that as specified in the description. Have a good day
A
Rating: 4 out of 5
Everything is perfect, except for the delivery. The delivery person was rushed, not nice and dropped the package!!!! Fortunately, the motorcycle is very well packaged.
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A
Rating: 3 out of 5
I was supposed to receive a sticker that was not included in the order, the skid plate is of very low quality... Disappointed.
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Response from MiniMX
Hello :) you did not select the gift, that is why you did not receive it, call us on your next order and we will add it without any problem. Have a good day
A
Rating: 4 out of 5
Order not received yet
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A
Rating: 4 out of 5
Always on top. Order processed quickly and very responsive customer service. I recommend.
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A
Rating: 4 out of 5
So, great experience, the delivery times are correct. However, this is the third order I have placed, and for a certain amount on each order, I was told I would receive a gift (minimum sticker) I never got it, having placed my last order over 100 euros still nothing.. Apart from a great site but I wanted my gift!
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Response from MiniMX
Hello :) you need to select the gift to get it !! :) call us next time so I can check that you have included it in your order :)
A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 1 out of 5
Minimx scammed me 11€ with Chronopost delivery that supposedly delivers the next day, but Minimx did not tell me that if my order exceeds 5kg, next-day delivery cannot be handled.
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Response from MiniMX
Hello :) it is not a matter of weight, we send motors of 20kg every day in express 24h delivery. Chronopost simply had a 24h delay on your delivery which is unfortunately not our responsibility. Everything left on time from our place. Have a nice day.
A
Rating: 4 out of 5
I generally manage to get what I want, just the searches are quite hard to find certain specific parts and I only had one problem in one delivery out of 5 so overall satisfied
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A
Rating: 1 out of 5
Good
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A
Rating: 2 out of 5
I didn't receive the same tire as in the photo ...
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A
Rating: 2 out of 5
My package still hasn't arrived, it was supposed to arrive two days ago
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A
Rating: 4 out of 5
Correct
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A
Rating: 2 out of 5
Hello, order received, but the tire carcass is all twisted and deformed, poor storage! And not the model ordered?! photo
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A
Rating: 4 out of 5
Quality site and motorcycle received on time. I recommend
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A
Rating: 1 out of 5
Parts too small do not fit on 250cc vertical engine 167fmm contrary to the description...
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Response from MiniMX
Hello :) you ordered a steering wheel for a Dirt Bike engine and not for a vertical motocross engine, it is not stated anywhere that it is compatible with your engine. https://www.minimx.fr/plateau-d-allumage-dirt-bike/13297-rotor-d-allumage-moteur-vertical-150250cc.html Here is the correct part as stated in the title ref:P1622
A
Rating: 3 out of 5
I ordered one size and received another size. No response to my request if my initial size was available!
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A
Rating: 4 out of 5
Hello, I would have liked to receive at least one sticker
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A
Rating: 4 out of 5
Good site where I regularly order
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A
Rating: 4 out of 5
Good, but on my motorcycle order, I would have appreciated being able to make an appointment before delivery, rather than the delivery person coming for nothing the first time. There is also a missing dust cover (I have one in stock fortunately) but it's a shame so that's one star less.
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A
Rating: 1 out of 5
I only received half of my package, and no news on the status of the engine.
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