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Rating: 4 out of 5
Speed of shipping, kudos to the seller/shipper, GLS always lagging behind but delivered anyway!
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Parts perfectly packaged, quality parts 'like original' 100%, information received from your services to see if it was compatible = bad, pickup point colisimo = bad, see email sent
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Rating: 4 out of 5
Good site
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Rating: 1 out of 5
Everything is perfect delivery, site except for the order error I ordered a classic start engine and received an engine with kick start.
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Rating: 4 out of 5
Responsive team
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Thank you for the received order, just I find it disappointing not to have the right description regarding a complete engine which I expected to receive a cone and not an original air filter....
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Rating: 3 out of 5
Very fast delivery. The only downside is that a bottle of oil, although well packaged, leaked in the package.
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Response from MiniMX
Hello, send us an email with a photo and we will do what is necessary :) the carriers are not very careful... have a good day
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Rating: 4 out of 5
Small defect at the level of the right footpeg, the return spring does not work and it seemed to me that I was supposed to receive a gift when I placed the order.
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Rating: 4 out of 5
Very interesting and correct site. Delivery in 1 week, so excellent. Only downside, I did not receive the stickers as gifts.
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Response from MiniMX
Hello I think you deselected it without paying attention because I do not have it in your order it happens, next order you give us a call and we will add it without problem :) have a nice day
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Rating: 1 out of 5
Most of the parts received do not correspond with my motorcycle or are defective, I will not order from your site again. Might as well order from Aliexpress.
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Response from MiniMX
Hello :) I do not see any email from you regarding this problem, we are listening if there is a problem and if you are not sure about compatibility, it is better to call us or write to us on the chat which is open every day from 9 am to 6 pm. I am waiting for your news. Have a nice day.
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Rating: 4 out of 5
Beautiful site, well made, easily finds the sought items.
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Rating: 1 out of 5
I asked for advice to replace a broken handle, it is the one that was recommended to me on the chat. I won't explain the grinder hits it took to do its job. 125 CRZ I am not looking to complain because I had to modify the part. But if you send me back, which model will it be? Free of course, that would ease the disappointment.
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Response from MiniMX
Hello :) if there is a problem, just contact us. Verified reviews are not customer service. We will call you right away.
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Rating: 1 out of 5
Very disappointed the product ordered is not the one received.
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Response from MiniMX
Hello :) if the product you received does not correspond, just let us know and we will do what is necessary. Those are people and not robots who prepare the orders so it can happen and we generally ship within 24h. I am waiting for your news. Have a good evening.
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Rating: 3 out of 5
I would have gladly given 5 stars for the ease of use of your site, as well as the friendliness of the people I spoke with. But paying for 3 wheels to receive 2, due to the poor work of your delivery provider and not being kept informed makes me feel like I am 'the fool of the joke....
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Response from MiniMX
Hello :) we have opened a dispute with the carrier, we are sorry for the inconvenience but we did indeed ship you 3 wheels as you ordered. We will get back to you as soon as the problem is resolved. Have a good day
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Rating: 3 out of 5
Damaged control handle, defect on top
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Rating: 2 out of 5
Product description really bad, the word adaptation needs to be reviewed. A product that is said to be adaptable on certain motorcycles means for me some holes to make or something basic and not starting to cut or having to make parts to be able to fix it
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Response from MiniMX
Hello :) it's the same principle of the word adaptable... you ordered a stabilizer kit developed by YCF for their motorcycle. If you don't have a YCF motorcycle, it is normal that it needs to be adapted to your motorcycle .. For any advice, the technician will be happy to help you over the phone. Have a nice day
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Rating: 4 out of 5
The scratch plastic to put on the motorcycle handlebar was broken and we did not receive the stickers that were gifts I find that a shame given the price paid.
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Response from MiniMX
Hello :) for the scratch plastic, please take a photo and send it to us by email, we are good but we can't guess the problems.. this way we will also send you the stickers because they were not selected in your order as you thought. I await your news. Have a nice day
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Rating: 4 out of 5
Not received but 1660 loyalty points
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Rating: 4 out of 5
Pleasant site and compliant material
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Rating: 1 out of 5
Delivery refund
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Rating: 1 out of 5
For a first bad experience. Ordered a tire delivery with an inner tube normally. The tire was not the brand ordered and arrived but not the inner tube, finally leaves much to be desired - - - I don't know if I can recommend you...
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Response from MiniMX
Hello :) There was indeed an error in the product description, we apologize for that. We have received your email and we are taking the necessary steps :) Have a nice day
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Rating: 4 out of 5
Rather well packaged, fairly quick shipping.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Quick and efficient customer service despite a motorcycle arriving with a scratch on the exhaust and on the right front fork
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Rating: 4 out of 5
Good
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Rating: 2 out of 5
Following the purchase of a 125 mx quad, some disappointments: the black and white handlebar mouse has a big yellow stain, I noticed a socket to charge the battery but no charger provided, instructions only in English and I think globally for several quads because the assembly instructions do not match exactly with the provided elements and especially a problem with the drum, I think a machining issue but which completely prevents the use of the quad. I have reported the information to customer service and am waiting for a response from them, hoping to receive a replacement part very quickly..
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Response from MiniMX
Hello :) you only informed us about your brake problem and the technician called you back within the hour to resolve the issue. It's a motor quad, there is no socket to charge the battery. If you have difficulties during assembly, just call us and we will help you as we did yesterday. It's the manufacturer who makes the instructions, not us unfortunately. Have a nice day :)
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Rating: 3 out of 5
Front brake shoe broken and does not start
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Response from MiniMX
Hello :) you contacted the technician and your problem has been resolved. Have a good day :)
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Rating: 2 out of 5
I received the engine gaskets broken, the casing was pierced
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Response from MiniMX
Hello :) if you have a problem with your order, just call us and send us an email, we always remedy the situation. I look forward to hearing from you, have a nice day
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Rating: 4 out of 5
A variety of choices and competitive prices.
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Rating: 1 out of 5
Poor quality, the valve broke twice.
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Response from MiniMX
Hello :) Vee Rubber is a recognized and completely reliable brand, if you keep tearing the valve off every time I think there is a mounting and tire pressure issue. I also recommend installing a gripster. Have a nice day
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Rating: 4 out of 5
Good products
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Rating: 3 out of 5
I received the cartridge but did not receive the accessories to fix it as shown in the photo
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Rating: 2 out of 5
The clutch cable that should go on a motorcycle in gear does not fit at all, it is too short once in place
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Response from MiniMX
Hello :) if you have a problem with an order, call us or send an email, we are very available. From what I see on your order, you received the ordered cable. I look forward to hearing from you
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Rating: 3 out of 5
Lack of transparency on prices. I waited for the famous Black Friday to order thinking I was getting a good deal. The following Monday the motorcycle I bought cost 200 euros less. With the promo code, I would have saved about 100 euros on the vehicle. So obviously disappointed. I was thinking of buying a helmet too, but I bought it elsewhere.
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Rating: 4 out of 5
Satisfied. Fast and correct. Just a scratch on a new plastic. Too bad
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Rating: 4 out of 5
Issues with my exhaust, they were very responsive and quite quick, unfortunately they did not send me the right part but I have no doubt they will remedy it following the next review....
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Rating: 1 out of 5
The customer service....
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Rating: 4 out of 5
I am still waiting for my package, I hope to be delivered not too late
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Rating: 3 out of 5
Smooth and practical site
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