The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
The site is not too badly done. A missing product. Another received does not match the description. They do not give me any information if I can have the right product. The customer service leaves much to be desired. In short... not very serious.
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Response from MiniMX
Hello :) There was a preparation error on your order, which can happen. A return slip and a refund have been made so that you can reorder after being refunded. We are very serious indeed and handle all customer requests as you may have noticed. A human error in preparation can happen. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
The springs for the line are missing
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Acheteur Vérifié
Rating: 1 out of 5
I have never received my package, poor quality part, I do not recommend
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Response from MiniMX
Hello :) your motorcycle has indeed been delivered in Belgium, thank you for being honest. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 4 out of 5
The site is correct and customer service is good overall despite one time when my email was read very quickly and answered next to the plate but generally quite good, delivery on time, the site is generally well made, still lacks some information but we have the possibility to ask for them Overall good
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Acheteur Vérifié
Rating: 4 out of 5
For the first time, I am satisfied with the information about the product up to delivery, to evaluate the product is impossible for now, this product will be installed in December and in Africa (Senegal).
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Acheteur Vérifié
Rating: 1 out of 5
The ordered parts do not fit together.
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Acheteur Vérifié
Rating: 1 out of 5
Disappointed
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
At the first use, bad contact with the cut-off switch, the service sends me a new one which is ultimately not identical to the one installed, as a result the service says they are out of stock and I have to make a connection myself to be able to operate the motorcycle, so I end up with a brand new motorcycle of a week that ultimately cannot function with their cut-off switch, very disappointed, to be avoided
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Response from MiniMX
Hello :) we sent you an adaptable spare part to avoid making you wait until the part is available so you can use the motorcycle. I am sorry that this solution does not suit you. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Delivery received Broken chain guard, broken spark plug, ignition problem at startup. Now I am waiting for Minimx's response to see what they will do because I could not wait and not give it to my son.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, After receiving the item, it turns out that I have no ignition despite the correct connection and assembly of the ignition.
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Acheteur Vérifié
Rating: 4 out of 5
Fast and serious
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Acheteur Vérifié
Rating: 3 out of 5
a lot of references out of stock and little technical information like the dimensions of the parts for example
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Acheteur Vérifié
Rating: 4 out of 5
Site well explained about their products but the ages may not correspond to reality ...
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Acheteur Vérifié
Rating: 3 out of 5
Impeccable engine but carburetor leaking a lot a bit disappointed after fast delivery just a shame carburetor problem I will change it
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I am disappointed in my order there was a sticker sheet indicated as a gift. Unfortunately, upon receipt, nothing. Not nice because the kids were looking forward to receiving them.
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Response from MiniMX
Hello :) I think you thought you had selected it but that is not the case, it did not appear on the order and that is why you did not receive it, it is not an oversight on our part. During your next order, just call us and we will add it without any problem, we are not monsters especially if it's for the kids :) Have a nice day, see you soon
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Acheteur Vérifié
Rating: 3 out of 5
Speed of delivery but product not received in the ordered color… (children's bmx jersey).
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Acheteur Vérifié
Rating: 1 out of 5
I paid for next day delivery before 1 PM and still no package
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Response from MiniMX
Hello :) your package left in the afternoon after you placed the order at 12:31, you chose GLS and received it in 48 working hours, to receive it before 1 PM the next day you need to select Chronopost. We do our best to ship as quickly as possible, unfortunately there are sometimes unforeseen events with carriers. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
Fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
No help provided during my request for the desired part, so it is not the right one we received...
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Response from MiniMX
Hello :) What is the problem and how did we exchange? If we made a mistake, it can happen, just contact us. We are very available on chat, by email, or by phone from Monday to Friday from 9 am to 6 pm. I look forward to hearing from you.
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Acheteur Vérifié
Rating: 3 out of 5
Nickel except for the delivery company
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Acheteur Vérifié
Rating: 3 out of 5
Ordered material functional but not adaptable. Had to cut part of the battery support and the push rod of the master cylinder is too short, had to adapt an intermediate piece.
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Acheteur Vérifié
Rating: 1 out of 5
Product not compliant with my order for the rear wheel axle, error on the part of the store, the customer must prove it
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Response from MiniMX
Hello :) I do not see any email from you, it can happen that we make a mistake on a shipment, we only ask for a photo of the received part so that we can verify our stock. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Very good quality received quickly
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive the stickers
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Acheteur Vérifié
Rating: 1 out of 5
Sent the wrong model
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Response from MiniMX
Hello :) as discussed on the phone, you need to contact us if there is a problem with your order, I am waiting for your email to resolve this. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
For the price impeccable and fast delivery, site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
You can easily find what you are looking for
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Acheteur Vérifié
Rating: 4 out of 5
Very good Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Thank you excuse me again. I hope they will refund me part of my first installment....!
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Acheteur Vérifié
Rating: 2 out of 5
I can't start the motorcycle.
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Acheteur Vérifié
Rating: 4 out of 5
Fast part received on top
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Acheteur Vérifié
Rating: 4 out of 5
Announcement of delivery in 48-72h, and I was called to set a delivery date almost 1 week later. Nothing was done to speed up the process, I received nothing extra, not even a 'sorry'. But well, we must appreciate the fact that the MinMx team always answered my emails/calls and thus my questions !!
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Acheteur Vérifié
Rating: 4 out of 5
I like it
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Acheteur Vérifié
Rating: 1 out of 5
The advisor does not help the customer, just goes around in circles for nothing and in the end says the same thing on the phone and via email. I advise you to change him because he is not listening and to get a response from him you have to ask the same question 20 times, if he is not capable of meeting our needs he should change jobs, best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Good even if wrong color
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Acheteur Vérifié
Rating: 4 out of 5
Good overall
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I requested help directly before ordering, sent photos of my motorcycle and got a response yes it's good it's compatible. As a result, I find myself with a plastic kit and a decoration kit that do not fit my motorcycle at all.
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Response from MiniMX
Hello :) As discussed on the phone, we probably made a misjudgment. I am waiting for your email to provide you with a return label and send you the appropriate plastics. Human error happens, we apologize again and we will resolve the issue. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
Good and fast
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