The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, I recently ordered a clutch and front brake lever kit. It was clearly specified that it was CRZ finishes and even on the packaging it was written CRZ. But the front brake lever did not fit at all on the master cylinder of my CRZ 140 from 2018. A bit disappointed given the price and the time it took me to install it. Best regards, Tony
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Response from MiniMX
Hello :) It is specified that the levers are intended for a certain type of master cylinder. The fact that it is the same brand does not necessarily guarantee compatibility, as is the case with many things. The best thing when you have a doubt or cannot install a part is to call us; we are very available. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Order received, normal delay Just one item not conforming to the description. Sprayer in a bag while stated in a box, and arranged in the photo
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Rating: 4 out of 5
I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 2 out of 5
Carburetor received scratched on the intake side, starter of poor quality. Order linked to a customer service issue, it's not serious.
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Response from MiniMX
Hello, if there is a problem with the parts received for your customer service, do not hesitate to send us an email with photos. Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Superb communication and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
I did not receive the gift, the poster
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Acheteur Vérifié
Rating: 4 out of 5
A bit disappointed with the fuel cap. The diameter is correct but the thread is different. So I can't put it on. Otherwise, the delivery is fast.
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Acheteur Vérifié
Rating: 2 out of 5
It is a 24 MM carburetor and not a 26.
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Response from MiniMX
Hello, we sell it with the indications from the supplier. If you are not satisfied with this product, send an email to customer service who will inform you of the procedure for a return and a refund. Our customers are satisfied with this product, and that is why it is for sale on the site :) I wish you a good day
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Acheteur Vérifié
Rating: 1 out of 5
Hello :) so I did not quite understand the problem with the product, however the refund was made on June 9th, if you do not see it call us :) Have a nice day
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Very disappointed with the quality of the parts and the manufacturing finishes, especially the screws and bolts provided are defective, to finish the installation of the lift was very complicated
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Acheteur Vérifié
Rating: 1 out of 5
Hello, if you have difficulties with an assembly or if the part does not suit you, I invite you to contact customer service, we are very attentive :) Have a nice day
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Response from MiniMX
3rd order on this site and 3rd error. I ordered a BIHR clutch lever type original which is the exact copy of mine. I place the order and upon receipt the lever is the complete opposite of the photo. Thank you mini mx for your mistakes. I don't want to return it because I am so exasperated by the incompetence of the staff. In any case, I do not recommend this site to anyone.
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Acheteur Vérifié
Rating: 4 out of 5
Well, fast shipping
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Acheteur Vérifié
Rating: 1 out of 5
Hello, the photos on the site are not contractual as often on the parts due especially to regular changes made by the suppliers. I see that you are complaining here but I have no emails from you regarding your dissatisfaction and without that it is impossible for us to guess. There is no problem with this product, so I invite you to call us or send us an email. Customer service is very responsive and accommodating and the staff is competent contrary to what you seem to think. I wish you a good day, see you soon :)
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Acheteur Vérifié
Rating: 2 out of 5
Spark plug perfect, anti-parasite perfect, but CDI broken, does not work.
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Response from MiniMX
Hello, if you have encountered a problem with a part, you need to send us an email at [email protected], we will take the necessary steps very quickly. Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
The item is broken.
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Response from MiniMX
The item has been resent to you, we apologize for the inconvenience.
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Acheteur Vérifié
Rating: 1 out of 5
You would need to be delivered to give a rating, we pay fees to get our parts quickly but I still haven't received anything
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Inner tube punctured upon arrival, no need to return it since I paid 7€ and the shipping costs are at my expense and are also 7€, I wasted 15€. Avoid MiniMx!
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Acheteur Vérifié
Rating: 2 out of 5
Delay of 4 days on delivery without any tracking, except for that, a very quick customer service but they could not give me the answers I was looking for. Too bad... Now I just have to see the motorcycle.
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Response from MiniMX
Hello :) You ordered on Saturday, so the motorcycle left on Monday and arrived on Wednesday at the distribution agency. Since that day, the agency has been trying to contact you for an appointment via SMS or email. I invite you to check your messages to receive the motorcycle as soon as possible. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Super bike, too bad there is no manual to help with assembly if you don't know at least a little it can be complicated and especially very important to properly adjust the valve clearance because it is very poorly done originally, happy with my purchase despite everything for now
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a 126 link chain and received a 120 link chain
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Acheteur Vérifié
Rating: 4 out of 5
The website offers a wide range of parts and products at a reasonable quality price. The dirt bikes are of better quality than most others offered on competing sites.
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Acheteur Vérifié
Rating: 3 out of 5
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
I received my order for a CRZ 300 in 4-5 by db schenker. Careful delivery but the motorcycle seat was damaged, I received a small compensation and important missing screws that I have been waiting for a month. The customer service is responsive but answers a bit off expectations.
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Response from MiniMX
Hello, it seems that the letter from the post office got lost because I posted the letter with the screws inside myself, we will do what is necessary today without fail, have a good day
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Acheteur Vérifié
Rating: 1 out of 5
Hello, we have not received any request from you via email, if there is a problem with an item we always resolve the issue as you can see from the other comments, I am waiting for your news so that we can do what is necessary. Have a nice day
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Response from MiniMX
Order reference 16/27/12 received 15/27/12
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Acheteur Vérifié
Rating: 1 out of 5
Bad in delivery
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Acheteur Vérifié
Rating: 1 out of 5
Currently not received, stock problem not even reported while I paid, I had to call otherwise how long would I have waited? Delivery time not respected 48/72h still not received nothing is done.
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Response from MiniMX
Hello, I apologize again for the delays and I thank you for the more than cordial exchange on the phone, see you soon
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Acheteur Vérifié
Rating: 2 out of 5
So my package was completely smashed as if it had been thrown. I paid 11 euros to be delivered the next day, I only received it on Wednesday, and when I called for a refund of shipping costs, they said it was not our fault, it was because of Chronopost. Anyway, it's the first time I order from this site, but I am really disappointed with the site.
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Response from MiniMX
Hello, we always do our best to satisfy our customers by shipping as quickly as possible. Unfortunately, we are dependent on carriers in some cases. I hope to see you again soon; do not hesitate to give us a call for your next order ;)
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Acheteur Vérifié
Rating: 4 out of 5
Delivery and timing were perfect, just missing the cap as a gift
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Acheteur Vérifié
Rating: 3 out of 5
Lack of information on the purchased products. So I didn't get the right mudguard.
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my package, and when we ask min mx, well it's up to us to manage, they don't want to know anything
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Acheteur Vérifié
Rating: 4 out of 5
Lacks a bit of clarity in the compatible years with the purchased products, and received products were a bit dusty / The rest is okay, good price and fast shipping. Reception OK. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Good product, good prices, delivery OK Just one item poorly labeled: so received the wrong one!
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by customer service... Delivery problem, the after-sales service blames me.
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Acheteur Vérifié
Rating: 4 out of 5
Very fast, too bad the packaging is way too big compared to what’s inside
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Acheteur Vérifié
Rating: 3 out of 5
Delivery with Chronopost is a disaster, I have only received one package out of two so far
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Acheteur Vérifié
Rating: 4 out of 5
Despite the delivery problem, the customer service is good
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Acheteur Vérifié
Rating: 4 out of 5
I recommend, delivery on time. Just a small downside, the front fender bent due to transport but nothing serious
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Acheteur Vérifié
Rating: 1 out of 5
The reference was correct but I received the wrong gasket
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Response from MiniMX
Hello, after checking, the error is unfortunately not on our part, we are always ready to correct our mistakes but here it was clearly specified in the description that the oil passage of the gasket pack is round and according to your photos sent by email you need the oval oil passage simply. Don't hesitate to call us when you're not sure, we are available from 9am to 6pm from Monday to Friday, there is always someone to advise you. See you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
I bought a complete engine and did not receive the air filter, it was clearly marked that it was included :( otherwise good engine.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I am missing a part in my package, yet I never bothered.
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Response from MiniMX
Hello, we are sorry for the inconvenience. We have received your email and we are taking the necessary steps. Have a nice weekend :)
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