The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
I bought a Lifan 125 engine, timing chain misaligned, valve clearance not good, with that I took the stage 2 ignition, the CDI does not work and neither does the coil
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Response from MiniMX
Hello, we are sorry if you encountered problems, however it is rare for the parts not to work. I do not see any email from you to customer service. The valve clearance is not necessarily set from the factory like on motorcycles, if you encounter difficulties in your assembly do not hesitate to contact customer service by pressing 3 to speak directly with the technician. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
Order received quickly and product compliant with the order, very good!!
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Acheteur Vérifié
Rating: 3 out of 5
I paid for next day delivery by 1 PM at the latest and I only received it the day after tomorrow. I contacted customer service who found no solutions or compensation
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Response from MiniMX
Hello, you chose a standard Chronopost delivery, so it is normal that you did not receive it the next morning. The order was prepared less than two hours after you placed it and it was shipped the same afternoon and delivered in less than 48 hours, we do everything to avoid wasting time and to satisfy you as quickly as possible. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Flat tire upon arrival, I find it a shame for a wheel costing 100 euros
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Response from MiniMX
Hello, your customer service request has been taken into account today after receiving your email, as we always do when there is a problem. We hope you are satisfied with the handling. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
I have always ordered from you, I have never been disappointed, but now I am missing a part in the package
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Response from MiniMX
Hello, I see that your two packages have been delivered, do you have all your parts? Because I don't see any customer service request from you. Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Order received quickly. Only downside: part covered in dust.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery 24/48h not respected. We are still waiting for the motorcycles. Following the purchase of 2 motorcycles, we still have not received our loyalty points... the next order will be on SmallMx.
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Response from MiniMX
Hello, your order was placed on Wednesday 22, shipped on Thursday 23 with SCHENKER, depending on the distance vehicle deliveries are from 24H to 72H, the delivery occurred on Tuesday 28, which is 3 working days after shipment, it should be taken into account that the carrier does not deliver on weekends. I apologize for the misunderstanding regarding the delay, but the delay cannot be shorter... regarding your points they are automatically validated 14 days after shipment but we can force it which I am doing right now. We care about customer satisfaction and hope that this misunderstanding about the delay, despite being honorable, will allow you to trust us again. In any case, we will do our best to satisfy you. Best regards, The Mini MX team
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Acheteur Vérifié
Rating: 2 out of 5
deliver between 48h and 72h you can pick it up
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Response from MiniMX
Hello, I see on the order tracking that there was indeed a bit of a long delay, we apologize for that, we are dependent on the carriers and unfortunately, unforeseen events happen. The indicated delays are a general average. Hoping that you are satisfied with the motorcycle. Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
After a problem with rather long procedures, they managed to send my package back quite quickly
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Acheteur Vérifié
Rating: 4 out of 5
Perfect fast
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Acheteur Vérifié
Rating: 4 out of 5
Nice site but I pay for express delivery to receive it the next day and I receive it 2 days later
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Acheteur Vérifié
Rating: 2 out of 5
New fuel filter that leaks right after installation.... I hope for a commercial gesture from MiniMX.
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Response from MiniMX
Hello, I see that the customer service has processed your request hoping that you are satisfied. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
The lever is a bit shorter at the wheelbase (on a 140) so it needs to be pushed in more compared to the original one! But otherwise, the lever seems solid, we'll see over time
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Acheteur Vérifié
Rating: 4 out of 5
Good
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Acheteur Vérifié
Rating: 4 out of 5
A bit long on delivery
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Acheteur Vérifié
Rating: 1 out of 5
Lack of additional information, useless purchase, whereas if I had been properly guided towards compatible parts, it would have been simpler for everyone. I thought it would be better, but in terms of information, it's 0 out of 10, apart from not understanding the question or as written on the site, it helps us a lot. Really a shame, so I prefer to get a refund and be well informed by a real passionate seller because my engine is not given.
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Acheteur Vérifié
Rating: 2 out of 5
Engine is fine but I received a CDI that doesn't work so I'm quite disappointed...
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Response from MiniMX
Hello, we apologize for the problem, customer service will contact you to resolve it. Have a nice day :)
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with my order received on time, this site is quick for what we order
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Acheteur Vérifié
Rating: 4 out of 5
Good quality
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Acheteur Vérifié
Rating: 4 out of 5
It's a good deal, there are cheap and expensive options, there's something for everyone, perfect site, fast and efficient delivery
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Acheteur Vérifié
Rating: 1 out of 5
I am disappointed, nothing was working on it. I had to reorder from another site.
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Acheteur Vérifié
Rating: 1 out of 5
Not the right size that I received.
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Acheteur Vérifié
Rating: 3 out of 5
already ordered from you and no problems, but this time for the order placed on the 12th I still haven't received anything, often the problem with CHRONOPOST and their tracking is mediocre. That's why 3 stars otherwise I would have given 5 stars
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Acheteur Vérifié
Rating: 1 out of 5
Ordered, paid, and never received, great...
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive it.
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Response from MiniMX
Hello, Your package left our warehouse on 13/02, it is apparently still in transit according to the tracking, it should be delivered to you in the coming days. It is quite surprising that Chronopost takes so long because normally delivery with them is rather 48 hours for Belgium. If no delivery is made, please contact our services or directly with Chronopost to resolve the situation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The quality-price ratio is perfect, the site is intuitive, easy, the delivery time is respected,
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Acheteur Vérifié
Rating: 4 out of 5
Free delivery only from €89... and rather long delays
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Response from MiniMX
Hello, the delivery of parts is free from €39 and not €89, feel free to contact us if you encounter a problem. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
I had ordered a quick pull with cable and sheath, I received a different pull than the one ordered and the same for the sheath color.
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Response from MiniMX
Hello, we apologize if there was a problem, which cable did you want? And which cable did you receive, please?
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Very good product for a child
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Acheteur Vérifié
Rating: 2 out of 5
Axle not the right size
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Response from MiniMX
Hello, what is the exact problem please? The size does not match the description?
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Acheteur Vérifié
Rating: 4 out of 5
Excellent value for money
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Acheteur Vérifié
Rating: 4 out of 5
Quite quickly
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a reinforced chain, so the quick link must also be reinforced. I mounted it, rode for an hour, and it broke. Really disappointed with the quality. What a shame.
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Response from MiniMX
Hello, we apologize for the inconvenience caused, but there is no defect on this product. Was the link correctly installed? Did you contact customer service for an exchange? Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Lots of defects on the tiles I ordered in the deco kit, many pieces are missing. I don't want to leave a comment, I know you can do better. Thank you.
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Response from MiniMX
Hello, what is the exact problem because the kit you purchased is complete and corresponds to the ERZ models. We recently assembled one and there were no problems. I await your news. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
Very good site, good responsiveness for the order, I received my motorcycle in 6 days
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Acheteur Vérifié
Rating: 1 out of 5
Tire ordered, a pack of Kendal in 90 in stock, stock error, refund planned but not made, and sending low-quality vee rubler tires. I order the tires separately from the unavailable pack, I receive vee rubler tires instead of Kendal again. In the process of refund. The problem, the time lost.
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Response from MiniMX
Hello, we apologize for the inconvenience. We preferred to send you available tires without a response from you to our email so that the delay would not be extended. We apologize if this initiative did not suit you, do not hesitate to contact us for an exchange with customer service. See you soon on Mini MX! Have a nice day :)
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Acheteur Vérifié
Rating: 2 out of 5
Package never received
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Response from MiniMX
Hello, it seems that your package is being returned to the sender, customer service will contact you to explain why the delivery could not be made in order to take the necessary steps. Have a nice day :)
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