The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Not reliable. I was sent a 4t motorcycle with 2t oil and on top of that the engine runs poorly, I already had to make a carburetor adjustment when these are factory settings anyway, I do not recommend this seller.
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Response from MiniMX
Hello, We are sorry that you are not completely satisfied. After analyzing your order, we did send you 4-stroke oil. Regarding the engine, the carburetor adjustment is not a factory setting but rather an adjustment that falls to the buyer as indicated in the product technical sheet: "Vehicles are delivered in factory configuration, on a pallet. It is the buyer's responsibility to complete the assembly of the vehicle (fork, shock absorber, handlebars, tightening of spokes...) and to ensure the start-up as well as the adjustments (notably valve clearance, carburetor adjustments, jet, etc...)." I invite you to contact customer service if you need assistance. We are at your disposal from 9 am to 6 pm from Monday to Friday :) Have a nice day
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Rating: 3 out of 5
Waiting for a response from customer service by email and phone.
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Rating: 4 out of 5
The order arrived quite quickly despite the problem that there was with my order but otherwise it's perfect
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Rating: 4 out of 5
Order received on time
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Rating: 3 out of 5
Very good value for money motorcycle, ultra fast delivery! Surely a bit too much given the state of the received box, unfortunately some parts were broken and the decoration kit poorly glued, very annoying for a normally new motorcycle. I received a 40 euro discount voucher on the site for the inconvenience, but I am disappointed with my purchase, a bad experience for me.
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Rating: 4 out of 5
I received the valve cover gaskets but not the poster
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Rating: 1 out of 5
Starter received but the springs are not engaged in the notches so it pulls in the void ...
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Response from MiniMX
Hello, we are sorry for this inconvenience and we apologize. Our customer service team will get back to you as soon as possible to remedy the situation. Best regards, The MMX team
The delivery was good but the product was scratched.
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Acheteur Vérifié
Rating: 2 out of 5
Customer service gives wrong information and responds 1 out of 5 times
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Response from MiniMX
Hello, we are sorry if any information provided by customer service was incorrect. To better understand your dissatisfaction and always with the aim of improving, what information was conveyed to you? Please note that we are open from Monday to Friday from 9 am to 6 pm and that we respond to all our customers. Our sales team is located in our offices in France and answers all calls during opening hours non-stop. It may happen that all lines are occasionally busy, but we always end up responding. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Very good site, be careful with returns because it's at our expense and I just paid for it. Return of a helmet that was too small despite good measurements, 17€ for return.
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Rating: 4 out of 5
Very good site, never disappointed.
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Rating: 4 out of 5
Responsive and professional
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Rating: 3 out of 5
The intake pipe is only 26, not 30.
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Rating: 4 out of 5
Some products do not match the description on the site. The quick pull handle The accelerator cable without a second adjustment screw The clamps for fuel hoses are ineffective.
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Rating: 3 out of 5
Good value for money but lacks choice regarding plastic stickers.
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Rating: 4 out of 5
Very good site for Pit and dirt bike parts. Great choice.
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Rating: 3 out of 5
Too often missing in my opinion are the technical specifications, dimensions, and others, which would allow ordering with full knowledge of the facts, and without making mistakes...
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Rating: 4 out of 5
Well presented.
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Rating: 4 out of 5
Very good bike but delivery a little longer than the announced deadlines
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Rating: 4 out of 5
Very good site. Easy to find parts. Lack of diagrams for some parts but overall very satisfied
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Rating: 4 out of 5
Nothing to report.
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Rating: 4 out of 5
Fast and careful shipping, however, I had to adjust the valve clearance and change the jet for the bike to work properly. It's a shame this wasn't done at the factory.....
I ordered a mini bike for my daughter's birthday more than a week before the big day, the delivery was supposed to be made within 72 hours after the purchase and I have not received my daughter's gift!!!! I am fighting with the delivery people to try to find the package which is clearly nowhere!!!
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Response from MiniMX
Hello, There has been a delay on your order due to a problem with the carrier, independent of our will. We are sorry for this. You have also spoken to our customer service on the phone who informed you of this problem. According to the carrier's tracking, your order should arrive this week. Please accept our apologies again for this inconvenience, and we remain at your complete disposal by email, phone, or chat. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
Correct
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Acheteur Vérifié
Rating: 4 out of 5
I really like this site but the photos are not often up to date I bought new generation YCF grips as shown in the photos and I received the old ones
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Rating: 3 out of 5
Quick reception of my 160yx engine but broke the clutch pinion on the third start.
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Rating: 3 out of 5
One item was missing out of two and the delivery box was very damaged.
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Rating: 4 out of 5
Order matching and delivery time respected! Thank you.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, the length of the spacers that were sent is not the same as that indicated on the page
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Response from MiniMX
Hello, we are sorry for this inconvenience, could you please send us the length of the spacer received by email to [email protected]? We will then be able to correct our mistake, thank you. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I bought shot gloves that tore themselves after two uses, I contacted customer service to talk about it and since then I have had no news, thank you in advance for doing something
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Response from MiniMX
Hello, We are sorry for this inconvenience. We are experiencing problems with the contact form on our site. You can contact us by sending an email to [email protected], we will respond within 24 working hours. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 4 out of 5
Fast
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive the output sprocket that I ordered and the rim that I ordered is too small
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Response from MiniMX
Hello, we are sorry for the inconvenience caused, customer service has tried to contact you to resolve the issue. We look forward to hearing from you :) The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Delivery promised in 48/72h while it was me who went to pick up the motorcycle 45 minutes away at the carrier's warehouse after 1 week of waiting. The motorcycle does not hold the idle in the starter, and the valves are poorly adjusted. I think it's a good motorcycle, but when you buy new, you don't expect to already have expenses to make.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description except for the seat height which is not 77 cm but 67 cm
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