Customer reviews of MiniMX

Not great, I bought supposedly compatible parts but they are not, so I have to pay for the return

Did not receive my package

Order error

I still haven't received any package

I received my order but disappointed on several points, engine ordered with harness but the harness needs to be adapted to the engine and I received the gasket for the pipe and the carburetor broken and torn in two otherwise fast shipping

Quad arriving 1 week late... the kite deco has bubbles everywhere and I think that for people who know nothing about mechanics, the carburetor adjustment and parallelism should be done at the factory. Otherwise, the quad works well, the performance is not crazy at all but for a ride, it does the job

shock absorber with a knob for the damping that doesn't work

I received one package out of two and no news of the second

Hello, the electric bike I ordered from you no longer works, I would like to have a response because my child is disappointed with this product, I would like to be called back

The assembly and delivery were perfect, but the quad seat was damaged. It's a shame

A part arrived defective on the front wheel of the motorcycle. We had to buy it again, even though we had purchased a new motorcycle.

Defective item after 5 minutes of use Disputes to be made

Half of it was not in the order and the rest was not correct, there should have been a clutch and accelerator cable kit, I did not receive them. Additionally, I ordered a chain in 428 and received a 420, the brake pads were supposed to be 300 erz pads, I received pads that were far too small. The only thing that was correct was the air filter and the chain roller, and when I call you, I am told the order was opened and nothing can be done. But for me to realize that the order is not compliant with what I originally ordered, it must be opened properly. I have placed multiple orders with you and have always been satisfied, but a lack of seriousness on your part has occurred with this order and I am told that nothing can be done, really shameful. I have never had to request customer service, but when I do, no one can do anything

Very disappointed with the product and customer service. The balance bike works poorly, the battery does not have the announced autonomy. Customer service took care of replacing the gear button but does not respond regarding the battery. We also have a small mx balance bike that has no problems, in climbing there is no comparison possible, the rcz of mini mx is a struggle, my son has to help himself with his feet. After barely 20 minutes, no more battery compared to the announced 1 hour. Still waiting for a customer service response to solve this battery problem

Deadlines not respected. Decoration kit with bubbles and dirty plastics. Deadlines for the second order not respected either.

The motorcycle works but when I received it the clutch was bent, the kickstarter was lost, and the battery was already dead at delivery, there was a missing fork screw and the tank cap, they sent me one back but it's not the right one, I sent them the exact photos of which one it is, they sent me the same as the first one which is not the right one

No, I ordered a 2000 watts and I received an 1800

Motor received, does not start, starter is out of order, waiting for 8 days for a response from customer service... the kid is currently looking at the motorcycle.........

I did it 3 times and from the start the motorcycle smokes as if there is too much oil so I changed the oil but it still smokes

I ordered rims, on the rear rim there is a big scratch due to poor packaging in the box.. and it was also written that these rims fit all pit bikes with hydraulic brakes and when it arrived my original spacers do not fit

It is not the right product that was sent to me and the person on the phone was not courteous as if it was my fault that the part sent was not the right one

I would like a refund of 50 euros for the delivery of 48 72h that I received in 1 week

The quad discharges quickly even at speed 2 It barely lasts 30 minutes Then the assembly is a hassle without a plan or even a video

Does not match the one ordered for the fury 49cc

Delivery time not respected at all, I am almost 20 days since ordering without my package moving from its place for 10 days

Not the right part

the order I bought does not match the model of the motorcycle.

Hello, I am a bit disappointed with the quality of the parts. I had ordered parts and I had waited for less than a month and in exchange I got nothing great.

Product received does not match the description. Seller promotes vehicles on sale but these are not the ones displayed, so false promotion. Although the vehicle is of good quality, no trust in this seller who changes the descriptions of items once the issue is raised.

I received the cracked dirt shoe and not the right color after all the rest of my order was correct except for this!

I ordered some gicleurs for Mikuni (advertised as such on the page), and they sent me different ones than what they advertise. They are smaller, with a different thread pitch, valid, however, for Oko Keihin and Dell'Orto.

Order received on Friday and moreover I had to go pick it up myself

missing parts

Dear, despite having requested help and assistance to buy the compatible part.

Several times I ordered and the package was delivered elsewhere than the chosen pickup point. So in the long run, it's annoying.

Bad customer service

After barely 2 months of purchase the quad no longer starts, let me tell you our disappointment and even more so that of our daughter ;(

Motor received new. It starts cold, but stalls systematically once hot. Impossible to ride normally. Customer service asked me to adjust the valves. For a new motorcycle, it is absolutely not normal to have to do this type of technical intervention. It is not the customer's responsibility to correct a defect upon receipt. Moreover, despite several emails sent, customer service does not respond. No follow-up, no solution proposed to date. Very disappointed with the quality of the product. I do not recommend.

Battery autonomy largely unsatisfactory, nonexistent customer service. I advise against the experience.

Quite happy with my purchase but disappointed with the electrical harnesses as well as the pinched fuel hose, it doesn't start with the electric start but only with the kick