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A
Rating: 4 out of 5
Good
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
Order placed on 27.04.2022, package still not received on 04.05.2022 for a Colissimo 72 hours, I have known faster...
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Response from MiniMX
Hello, Your order was placed on 28/04/2022. It seems that Colissimo indeed had a problem with your shipment, it should be delivered. One of our customer service representatives will open a dispute and contact you by email as soon as possible. Best regards, Mini Mx
A
Rating: 3 out of 5
No comment
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A
Rating: 4 out of 5
I have been ordering for 2 years, everything is fine, no issues except my last order which cannot be delivered due to a shortage of parts, I just hope to receive it before this weekend to be able to put some gas in it ;)
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A
Rating: 4 out of 5
Perfect as always
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A
Rating: 1 out of 5
No response following the purchase of a motorcycle.
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Response from MiniMX
Hello, You have been delivered your motorcycle, we are sorry if you did not receive the emails allowing you to track the package, perhaps an error slipped into your email address. Best regards, Mini Mx
A
Rating: 4 out of 5
Stock error, alternative product proposed. Not necessarily what I was looking for
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A
Rating: 4 out of 5
I placed my order without issues now just waiting for delivery
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A
Rating: 4 out of 5
Good site, many spare parts. No problems, would recommend. Thank you.
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A
Rating: 4 out of 5
Not always on time but never disappointed
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A
Rating: 1 out of 5
I did not receive two poor screws for the flexible sleeve and for the second one I only received one hose clamp whereas you know that two are needed.
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Response from MiniMX
Hello, You can contact us by email if the ordered product is incomplete and/or defective. In the case of the ordered parts, it seems that you received the parts as they are sold by the manufacturer. Best regards, Mini Mx
A
Rating: 3 out of 5
I took the express delivery but it's not too express let's say because I ordered it 3 days ago and I haven't received it yet
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A
Rating: 4 out of 5
Engine as ordered but not protected in the box
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A
Rating: 1 out of 5
They refused that I pay in installments even though I have the money and it says we can pay in 4 installments, anyway it's useless I ordered elsewhere, too bad
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Response from MiniMX
Hello, Unfortunately, the banking organization Oney handles the payment in installments, they are the only decision-makers when it comes to the acceptance or refusal of financing. Best regards, Mini Mx
A
Rating: 4 out of 5
Delivered in 1 week, packaging ok, bike started right away after assembly, however a manual would be welcome especially for beginners
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A
Rating: 3 out of 5
Very poor quality in terms of hardware, they tightened it like who knows what, damaged threading, the finishes are not great otherwise it can go, it's still a dirt bike
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very fast
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A
Rating: 4 out of 5
Good quality price
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 1 out of 5
I received the rim in a disgusting state, the bearings don't even turn, full of tokens, disappointed, the spokes are forced, the paint is poorly done
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Response from MiniMX
Hello, we are sorry that this product does not meet your expectations. It is, however, a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. If the product does not meet your expectations, you can return it; the link is available at the bottom of the page in the RETURN CONDITIONS section. Our sales team remains at your disposal at 09.72.39.05.37
A
Rating: 2 out of 5
Regarding the valve shim set, everything is correct. That said, I had ordered a 125 YX engine with this set which never came to fruition, due to a gearbox problem. Gears 2, 3, and 4 do not engage, certainly a problem with a bent selector fork, or the gearbox shaft is damaged. I asked to have an engine sent back to me, but customer service is drifting onto other matters. "No refund" nada! We'll see if someone can repair it for me, but frankly very unhappy with Minimx, although there may be potential, but not for the purchase of a complete engine. From now on, I will certainly order from the site, but no more complete engines. To whom it may concern.
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Response from MiniMX
Hello, Gearboxes are not guaranteed, the APV service tried to identify with you the parts that would be defective in order to possibly make a commercial gesture; this depending on the part or parts in question. To date, we are still waiting for further investigation on your engine. Best regards, Mini Mx
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast delivery and quality products Just a small downside it's the second time I don't receive my gift It's not a big deal but at that moment no need to offer it
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Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I still haven't received my package, it is 10:53.
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Response from MiniMX
Hello, Our deliveries are made on business days, your order was placed on Friday 22/04 at 15:34, (for delivery the next day before 1 PM, you must order before 1 PM) so your order will be shipped today for delivery tomorrow. Best regards, Mini Mx
A
Rating: 1 out of 5
Package arrived late
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Rating: 2 out of 5
I didn't like it because it took 3 weeks for my order to be processed and I had to send a message myself to get things moving because I was forgotten.
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Response from MiniMX
Hello, We are sincerely sorry, this is an IT problem beyond our control. Best regards, Mini Mx
A
Rating: 2 out of 5
Missing the complete gasket set so I had to buy one additionally.
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Response from MiniMX
Hello, If a part is missing from your order, it is necessary to contact us by email at [email protected]. Additionally, we cannot find an order for another gasket set. Best regards, Mini Mx
A
Rating: 1 out of 5
Mikuni carburetor arrived defective, idle jet broken
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Response from MiniMX
Hello, We invite you to contact our customer service to find a solution at [email protected] Best regards, Mini Mx
A
Rating: 4 out of 5
First order on this site, I had questions about my order, so I called and I spoke to a very pleasant person who explained everything well, very nice (that's becoming increasingly rare). I am eagerly awaiting my order, a bastos 250 rsr! I already give 4 stars for the quality of service, the super clean site and the person on the phone. I will gladly give 5 stars if the delivery goes perfectly. I recommend!
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A
Rating: 4 out of 5
The part arrived a bit damaged.
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A
Rating: 3 out of 5
Package still hasn't arrived, delivery was supposed to be in 24-48 hours and I've been waiting for a week. Thank you
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Satisfied the order delivered on time
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Rating: 4 out of 5
Order delivered quite quickly flat tire on the first outing
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Rating: 2 out of 5
Hello, when I want to reconnect to my account, it tells me that the password is incorrect, so I click on (forgot password), I send the recovery email and I click on it directly after receiving it and it tells me the link is no longer valid.
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Rating: 4 out of 5
Perfect
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