Customer reviews of MiniMX

Hello, we are sorry that this product does not meet your expectations. However, it is a product that is successful and satisfies the majority of our customers. It also receives a very honorable rating on our site. Our sales team remains at your disposal at 09.72.39.05.37

Hello, Please note that we have forwarded the information to the after-sales service who will call you as soon as possible. Your 125cc YX engine does not start, the problem may not be with the carburetor but with the connections Plate/CDI/Wiring (I am notifying the after-sales service). Regarding the punctured inner tube upon receipt, you need to report it to us if that's the case, it's quite rare because as you noted deliveries are made in strapped boxes on a pallet to avoid any shock during transport. Nevertheless, if this happens we will take the necessary steps quickly. Regarding the brake lever, it's a first price, we always offer a complete range from "1st price" to high-end. Opt for a mid-range lever a little more expensive or if you are looking for exemplary quality opt for PRO TAPER you will not be disappointed. I hope the after-sales service can help you quickly if you are still willing to continue dealing with our services. I wish you a good day and a good weekend and apologize for this mishap. Sincerely, Mini MX

Hello, Delivery addresses and instructions are managed electronically, automatically, based on the choice you make when selecting delivery and the address you provide. We are sorry that La Poste did not keep your package, however, we are not responsible for delivery organizations (as stated in our T&Cs). Best regards, Mini Mx

Hello, Dirt Bikes have adaptable parts, our site provides product sheets with technical information to allow you to compare them with the parts of your machine. If you need it, customer service is at your disposal. Best regards, Mini Mx.

Hello, we are sorry for this unfortunate experience you encountered. Unfortunately, it happens that, despite our careful packaging and a very strict specification provided to carriers, packages are 'mistreated' which can explain why some items arrive damaged. You did not 'put pressure', the customer service offered you a voucher, you refused and chose to receive the broken part directly, and therefore it was sent. Best regards, Mini Mx

Hello, We are sorry that the delivery was not made on Saturday and that it was moved to Monday, we also work with the express service CHRONOPOST, your order was prepared and shipped the same day. Regarding the KICK have you contacted the after-sales service so that they can take into account your dissatisfaction and problem and possibly offer you a solution. Nevertheless, we apologize for the delay and remain at your disposal. Sincerely, Mini MX

Hello, Have you contacted the after-sales service so that they can take into account your dissatisfaction and problem and possibly offer you a solution. Nevertheless, we apologize and remain at your disposal. Sincerely, Mini MX

Hello, Indeed we do not have a free return offer for products. We hope to offer our customers a different offer, we are working on it. We hope, however, that the preparation and delivery service met your expectations and remain at your disposal. Best regards, Mini MX

Hello, we are sorry for this unfortunate experience you have encountered. Unfortunately, despite our careful packaging and a very strict specification transmitted to the carriers, parcels are sometimes ''mistreated'' which can explain why some items arrive damaged. Regarding the commercial gesture, it relates to the damaged part and not to the entire order which is normal for an after-sales procedure :)