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A
Rating: 4 out of 5
Satisfactory telephone service
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
There should be more stock
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A
Rating: 3 out of 5
Carpet delivered in poor condition, box damaged during delivery, the carpet was rolled very tightly and therefore does not take its natural shape for the fork legs, the fixing screws have a stripped BTR imprint, not very serious for new material especially given the price of the screws
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A
Rating: 1 out of 5
So they lost my order on the way I ordered green and white fairings I only received green ones when we ask for information they are clueless
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Response from MiniMX
Hello, We are sorry that the carrier lost your package, this is beyond our control, we have initiated the dispute procedure with the carrier and we have refunded you. According to the visual, the fairing kit you ordered is green for all parts except the front plate, if the information you requested was not precise enough we apologize. Sincerely Mini Mx
A
Rating: 4 out of 5
Very well received on time and hours, however the finishing is sometimes not very clean at the level of the parts otherwise RSA
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A
Rating: 1 out of 5
I ordered a 250 erz crz in November footpeg spring broken front brake lever screw stripped front wheel completely bent, the after-sales service leaves much to be desired at the time no footpeg spring so they let me fend for myself, I bought the bike for 2000€ plus the equipment 500€ it's still abusive. On the other hand, when people like fast55000... make crappy videos they are given gifts and parts to make your site work. Ensure your after-sales service that would already be not bad
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A
Rating: 4 out of 5
Easy to handle site
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A
Rating: 3 out of 5
Front rim received warped
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A
Rating: 3 out of 5
Correct
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A
Rating: 1 out of 5
I never received my order
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Response from MiniMX
Hello, According to the tracking of your package it arrived on Wednesday January 12 and was deposited in your mailbox. If this is not the case we invite you to contact our customer service so that we can file a dispute with the carrier. Sincerely Mini Mx
A
Rating: 2 out of 5
Hello, After verification, the description is correct and specifies compatibility for 150 type CRF engines and you have a 150 type KLX. The compatible reference is this one: https://www.minimx.fr/fr/pieces-detachees-dirt-bike-pit-bike/4541-clavette-demi-lune-de-soupapes-moteur-150-160-yx-type-klx.html Best regards, Mini Mx
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Response from MiniMX
Plastic kit received bent in the packaging box, therefore it is damaged
A
Rating: 2 out of 5
Hello, We apologize for these inconveniences. If this has not already been done, our after-sales service will get back to you as soon as possible to remedy the situation.
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Response from MiniMX
The harness I ordered is defective and I didn't even get any gifts. Simon for the rest and good
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Top !!!
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
top ..
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A
Rating: 4 out of 5
Article as described but delivery not great, I received no tracking for 4 days, I didn't know where my package was
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A
Rating: 4 out of 5
Good site, fast
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A
Rating: 4 out of 5
Very good
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A
Rating: 2 out of 5
Hello, For any technical problem, I invite you to contact customer service, they will take care of it quickly. Regarding the gift, you need to select the one you want during your order, it will be added directly to your cart so that when preparing it, it appears as a product to be prepared. Best regards, Mini MX
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Response from MiniMX
I received the damaged engine in the package, I request the broken parts that I received quickly, I asked for a small commercial gesture, a gasket for the gesture that they didn't even take into account, not cool for a 2 euro gasket
A
Rating: 2 out of 5
Hello, As you indicated, we have processed your request and quickly sent the damaged parts. The exhaust gasket as a commercial gesture that you requested was not possible because we do not have the part in stock. Best regards, the Mini Mx team
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Response from MiniMX
I am not really satisfied with my order on this site, I ordered an air filter with a diameter of 36 and I received one with a diameter of 42
A
Rating: 4 out of 5
Correct site
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A
Rating: 2 out of 5
Hello, We apologize for this inconvenience. We invite you to contact us by email at [email protected] so that we can take the necessary steps to correct our mistake. Best regards, the Mini Mx team
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Response from MiniMX
I paid an additional €11 for the delivery of my package that I was supposed to receive in 1 to 3 days but I still haven't received it as of today, 03/01/2022, and I can't even find out where my package is
A
Rating: 4 out of 5
Fast shipping
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A
Rating: 4 out of 5
For the price, the product seems to be of good quality
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A
Rating: 4 out of 5
Good - Nothing to report
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A
Rating: 1 out of 5
After-sales service leaves much to be desired, it's better not to be broken down with a bike, because it's up to us to manage. This is my case had a problem with a CRZ 150 bike so contacted the service by phone then by email as they asked me, it's been more than a week, no news from them.
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Response from MiniMX
Hello, Our bikes are only guaranteed for parts, we cannot intervene on them ourselves. You contacted us by email regarding a battery problem and we created a discount voucher for the value of the battery with your agreement. Your current request has been forwarded to the manager, the response time is a bit longer due to the time of year. Sincerely the Mini Mx team
A
Rating: 4 out of 5
I received my order very quickly. Unfortunately, it was not the right model of front brake lever.
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A
Rating: 3 out of 5
Site is surely very good, only downside is that returns are at your expense, 16 euros to return a helmet, too bad
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A
Rating: 4 out of 5
A very good site
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A
Rating: 4 out of 5
For now, we have nothing to say about the product and the selling site. Let's see over time and after several uses of the product
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A
Rating: 2 out of 5
Hello, We apologize for this inconvenience that is completely beyond our control. It seems that the carrier contacted you to modify the address but still cannot find you. You need to get back to us by email at [email protected] to open a dispute with the carrier. Best regards, the MiniMx team
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Response from MiniMX
Very disappointed, damaged motorcycle
A
Rating: 1 out of 5
Incorrect description
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Response from MiniMX
Hello, If an error has slipped into one of our descriptions, we apologize. You can contact our customer service at [email protected] Sincerely the Mini Mx team
A
Rating: 2 out of 5
Hello, If the product arrives damaged upon receipt, do not hesitate to contact our customer service by email so that we can take the necessary steps, as we did our best when you contacted us for the package tracking. Best regards, the Mini Mx team
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Response from MiniMX
Misleading product proposal.
A
Rating: 1 out of 5
Missing product in the sock order
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Response from MiniMX
Hello, When receiving a missing product, you must contact our customer service by email at [email protected] so that we can take the necessary steps. Best regards, the Mini Mx team
A
Rating: 1 out of 5
The sender did not do what was necessary for customs. I had to take care of it myself to have the package released.
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Response from MiniMX
Hello, We apologize for this inconvenience, we are doing our best to ensure that orders are delivered as quickly as possible. Sometimes there can be computer or human errors, and we are sorry for that. Best regards, the Mini Mx team.
A
Rating: 4 out of 5
One can always do better
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A
Rating: 4 out of 5
Well packaged, deadline respected.
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A
Rating: 3 out of 5
Good order received quickly
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