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A
Rating: 4 out of 5
Order arrived on time, super delivery person who contacted me a while before arriving as I indicated, top!
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
The monster deco kit is good, nothing to say about it, but the outline is poorly made, we have to bend the deco kit a bit for it to fit in the fairing
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Response from MiniMX
Hello, We are sorry for this inconvenience. Maybe it's a bad series, don't hesitate to contact our customer service at [email protected]
A
Rating: 4 out of 5
Perfect
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A
Rating: 3 out of 5
Disappointed with some products, too bad we have nothing to offer in exchange for the damaged product
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Response from MiniMX
Hello, We are sorry for these inconveniences, don't hesitate to contact our customer service at [email protected]
A
Rating: 1 out of 5
There is always a problem with you, delivery of parts that have nothing to do with the order or I had to be refunded because you manage your stock poorly and you seek no solution
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A
Rating: 2 out of 5
Hello, The description is complete and indicates the characteristics of the product. Best regards, the Mini Mx team
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A
Rating: 2 out of 5
Wrong for the delivery
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Response from MiniMX
Motorcycle almost compliant with the description, arrived new with engine adjustment to be made, response from the
A
Rating: 1 out of 5
I was charged. Cancelled the order without giving me a reason for it....the refund was partial..
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Response from MiniMX
Hello, We apologize for this inconvenience, however, you provided the wrong address by indicating France instead of Guadeloupe, therefore the package was sent and then returned to us by the carrier who charged for the transport. You were refunded the value of your order minus these transport costs due to the address error. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Products conform to the order, fast delivery, well packaged
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A
Rating: 4 out of 5
Site not updated for stock
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A
Rating: 4 out of 5
Very good site with the desired product in stock. Technical sheet and product info quite detailed. However, to improve: * Differences between the technical sheet of the displayed model and the info of the current 2022 model, not updated. It would also be desirable to create a section for spare parts for the model where they would all be grouped instead of having to search without necessarily finding and having to call you.
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A
Rating: 3 out of 5
Good
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A
Rating: 4 out of 5
Delivery generally quite fast but this time they took their time and especially one valve out of 2 was not good despite the references provided, so I blame that on the holidays, too many deliveries
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A
Rating: 4 out of 5
Missing part in the package
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A
Rating: 3 out of 5
Easy site navigation.. delivery on the agreed date and time.
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A
Rating: 2 out of 5
after-sales: you should have read the general conditions, do it yourself, it’s not a big deal or go see a professional. Otherwise, the motorcycle is beautiful and well finished for the price, just don't expect to take your child for a ride on the motorcycle right after assembling it, and don't count on any warranty or after-sales service either.
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Response from MiniMX
Hello, We apologize for this inconvenience. Indeed, depending on supplier arrivals, there are sometimes small differences independently of our will. Please feel free to contact our customer service so that they can find the information from our warehouse before your order. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Seems to be quality received quickly
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A
Rating: 4 out of 5
Clear and complete site.
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A
Rating: 2 out of 5
I am satisfied with the delivery, however, the parts on the electrical side were connected the wrong way.
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Response from MiniMX
Hello, We apologize for this inconvenience. This is surely a small error at the factory. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Material received on time and in good condition, however, be careful with the information provided on the site regarding this quad, it is noted from 3 years old, and on the manufacturer's notice, driving is prohibited before 12 years old!! and maximum speed 35 km and not 50 km as indicated on the site
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A
Rating: 3 out of 5
Good
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A
Rating: 4 out of 5
Product received in the wrong color
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A
Rating: 3 out of 5
Delivery not very fast and no manual with the product
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A
Rating: 4 out of 5
Very good overall! Only negative point, package in borderline conditions and lack of information. Otherwise, I am very satisfied with my order.
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A
Rating: 3 out of 5
Lack of novelty and some prices are way too high
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A
Rating: 2 out of 5
Despite paying for a 24H delivery for urgent reasons, the delivery was 24 hours late.
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Response from MiniMX
Hello, We apologize for this inconvenience, our preparation services did what was necessary and prepared and shipped on the day of your order. The delay is due to the carrier, this is independent of our will. You have the option to contact our customer service at [email protected] to obtain a commercial gesture.
A
Rating: 4 out of 5
Delivered on time but package damaged.
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A
Rating: 1 out of 5
No commercial gesture proposed. Blackmail on the return price at your expense.
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Response from MiniMX
Hello, We apologize, however, we do not cover returns due to size errors of clothing (as indicated in our T&Cs), we do not engage in blackmail. Best regards, the Mini Mx team
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Easy navigation
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A
Rating: 3 out of 5
Delivery time by GLS estimated at 24/48h, package received 8 days after the estimated deadline
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A
Rating: 4 out of 5
Could do better!
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A
Rating: 4 out of 5
-
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A
Rating: 3 out of 5
Delivery time, nothing to complain about, just that I received my engine drained in the box and a slightly torn carburetor gasket
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A
Rating: 4 out of 5
Arrived quickly
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A
Rating: 3 out of 5
Engine guard damaged
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A
Rating: 3 out of 5
We have already ordered several times on Minimix but disappointed with our last order where we returned the part that did not match our motorcycle model and the shipping costs of the first shipment were not refunded.. While we also paid for the return. So rather disappointed with the refund process.
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A
Rating: 1 out of 5
4 out of 5 damaged parts. Order received with items not intended for me and my decoration kit was not in my package, I do not recommend Mini Mx.
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Response from MiniMX
Hello, We apologize for this inconvenience. You contacted our customer service regarding the missing part. Our service responded as quickly as possible and sent the missing part as soon as possible. However, no parts were damaged according to your claims, and the extra parts you received were given to you for free. Unfortunately, we cannot do more. Best regards, the Mini Mx team.
A
Rating: 4 out of 5
Very satisfied with the products.
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A
Rating: 4 out of 5
super fast delivery
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