Customer reviews of MiniMX

I canceled my order 10 minutes after placing it. The order was still shipped, so I had to return it at my own expense. So no, I do not recommend.

Hello, I placed the order on 28/08, processed on 30/08 as it was a Saturday. On 31/08 I received the order at the parcel relay (Chronopost) in express delivery, I ordered a 14" rear wheel and I received a 17" front wheel. I called customer service and it’s not their fault!! and to have the correct wheel sent back is a whole hassle.... Anyway, I explained to them that I needed it quickly because my son had a contest that weekend. And I received the wheel on 06/09, so after the weekend with an express shipment sent on 03/09, and in what condition they didn’t send it to the relay point as requested and the delivery person threw it over the gate and then my dog took care of it... And the icing on the cake is that they certified express delivery so on Saturday 04/09 (stated on the site as express before 1 PM) Let’s just say my son was thrilled with his weekend. PS: at customer service no way to speak to a manager, the response they gave me was "he will tell you the same as us" Very bad experience.

It has been 15 days since I ordered and I still have not received my order. On the site, it is mentioned 'delivered to the relay point'. However, the latter never received it. When I go to the carrier's site, it indicates that my order is being prepared at MMX. I hope, in the worst case, to be refunded for my order amounting to 400€... All the same.

Well corresponds to the request

Fast delivery and serious packaging. Too bad about the poor quality of the products I received... I am disappointed about that.

Overall the site is really not bad

Good site for good motorcycle

I am unhappy

Not bad overall except for the stock shortages so..; " could do better!!"

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YCF parts ordered, fuel cap that does not screw on and level caps too!!

Email sent to customer service without a response from them

First of all, I received the wrong color and on top of that, I have to pay the return shipping costs; I find that outrageous, I will not order from this site again. After doing some research on the Internet, I understand now.

The site is easy to navigate and very understandable I am satisfied with the speed of delivery

Correct product but terrible delivery; I requested it in 24 hours and received my package in 5 days; this is not normal, we pay for a service for nothing.

The clutch I bought does not work on the dirt 125 for which it is sold. Chinese parts with very random dimensions and poor casting, I don’t think I will order from this site again.

The site is well made but it's a shame about the number of out-of-stock parts.

Good quality overall

serious site, I recommend, but complicated to order.

Very good, the package arrives very quickly

Correct delivery, product that does not match the description.

Sometimes a bit tricky to find certain parts not that they are not available on the site but it would be really practical if the user could use references for each item for their product searches on your site.

I am disappointed because I bought a new Kayo TT 140 and received it with a cracked fender and Minimix found a solution to refund me 20 euros for a bike bought new, I would have thought they would send me a fender but no, it's not important, it doesn't hinder riding but I received my package damaged and that's a shame otherwise very professional team and very good quality material I recommend them Franck

Good

Very responsive customer service

Since August 25, the package has been in my city, but I still have not received it; I just received it today, August 30, which means the package has been in my city for 5 days. The package arrived torn in two, but everything is forgivable; I hope I am understandable enough, and with that, have a good day.

I am disappointed not to have received the correct inner tube ordered and am now obliged to buy another one

After receiving a complete wheel pack, my rear wheel had the bearings loosen after barely 20 minutes. After contacting customer service, I received bearings for free to repair my wheel. Super quick response, commercial gesture! Nothing to say, top notch.

Product good quality overall

As for the parts, it's top notch

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Average

Delivery quite fast less than a week!

Package really damaged plus I received the poster instead of a sticker

Good

Very good site for dirt bikes

The assembly sheet for the quad is not in French, there is no bulb at the front but just the glass and it is indeed a manual starter and not electric. The keys are only to allow you to start as a safety. The quad is louder than a lawn mower. The brakes are difficult to adjust so too stiff for my son. Positive point it is super beautiful, suitable for my 4-year-old child's size.

correct and useful

The ignition received does not correspond at all to the photo that was proposed at the order received an ignition with a 1-pin connection while I ordered an ignition with terminals for each wire waiting for the refund having ordered an ignition elsewhere if a gesture is made I will order other parts from this supplier.

Perfect, a part lost during delivery very efficient customer service new part received 2 days later.