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A
Rating: 3 out of 5
By paying 50€ for delivery, the item is not even delivered on time, I find that really not correct!! Otherwise, good item
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
Endless delivery time! Not to mention the out-of-stock items and that, this is not the post office!
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Response from MiniMX
Hello, I doubt it is necessary to reiterate the previous exchange. We strive to be as close to our stocks as possible, the chain roller was restocked within 72 hours following a stockout. Your order was shipped immediately. We are sorry we could not satisfy you and wish you a good continuation. Best regards, Mini MX
A
Rating: 1 out of 5
A part was damaged and not even packaged, surely a second-hand part
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Response from MiniMX
Hello, The second-hand parts are in the second-hand category, otherwise all our products are new, if the product does not suit you, please feel free to return it, it will be fully refunded. We remain at your disposal by email [email protected] or by phone 0972390537. Best regards, Mini MX
A
Rating: 4 out of 5
Hello everyone, the delivery was fast despite the epidemic period, plus the tire with the inner tube is perfect, the kick seems to be of good quality, the only flaw is that I find the tightening screw head a bit too big, so with the brake pedal it is a bit of a hassle, but nothing more.
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A
Rating: 4 out of 5
Nothing to say.
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A
Rating: 3 out of 5
Nothing to report.
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A
Rating: 3 out of 5
Moderately satisfied, on the site I ordered a 17-inch black steel front rim, the offer clearly states rims + 15mm axle (with spacers) as in the photo, but upon receipt just the rim, but without axle!
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A
Rating: 4 out of 5
Fast delivery, just shipping costs a bit high compared to what I ordered I think.
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A
Rating: 3 out of 5
Site OK, Customer service OK for now (as I am at the beginning of a return process for a defective part), GLS delivery service bad.
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A
Rating: 2 out of 5
No poster, no gaskets on the clutch cover, leaking carburetor, manual not suitable for the motorcycle, missing stickers on the fork and swingarm... very disappointed...
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Response from MiniMX
Hello, In doubt, I will resend the maintenance and assembly manual by email immediately. Regarding the technical part, do not hesitate to contact our after-sales service so that they can provide you with the necessary assistance for the proper functioning of your Pit Bike. Email: [email protected] Best regards, Mini MX
A
Rating: 4 out of 5
Serious site.
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A
Rating: 3 out of 5
Hello, the handlebar is perfect, but the valve adjustment shims, one side is broken
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A
Rating: 4 out of 5
Very good overall.
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A
Rating: 4 out of 5
Good.
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A
Rating: 3 out of 5
The site is very well done
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A
Rating: 1 out of 5
I received this motorcycle on Wednesday, delivered with some scratches. After 2 hours of riding, I lost the pot envelope, the brilliant arm screw, and most of the casing screws. After a cleaning, the motorcycle no longer accelerates.
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Response from MiniMX
Hello, This does not happen when before riding we perform a complete start-up, namely checking the tightening of all screws with marking if necessary, tightening the spokes, checking valve adjustment, carburetor adjustment, chain tension, .... All this can be found in the user manual, which we strongly recommend you read! If needed, our customer service is at your disposal to explain what you need to do, if it seems too complicated. Best regards, The MiniMX team
A
Rating: 4 out of 5
I received the right inner tube but it has a defect, a small round of half the thickness of the inner tube fell off upon opening.
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A
Rating: 4 out of 5
Good navigation, simple to use site, keep it up.
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A
Rating: 3 out of 5
3 stars, as for the navigation on the site, nothing to say, delivery nothing to say perfect deadlines respected, customer service rather good, quick response. For my order, so at the delivery of my 140cc minimx drift, very well packaged, no shock on the packaging, so the delivery people did a great job.
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A
Rating: 2 out of 5
Poor quality product and already arrived scratched
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A
Rating: 4 out of 5
A bit long delay.
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A
Rating: 4 out of 5
Quality product, fast delivery, and good telephone reception. However, it's a pity that the photos that misled me during my order are not contractual. Is it still possible in this age of the internet to put commercial photos that do not represent the product sold?
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A
Rating: 1 out of 5
Disappointed, because for an order of several parts there are two errors. The photos do not necessarily correspond to the ordered part
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Products conform. Order arrived in 72h instead of the announced 48h.
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Rating: 4 out of 5
I have placed several orders, and so far, no problems. Delivery always fast and smooth, team attentive whether by phone or email. Very satisfied with your service.
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Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Package always delayed or lost
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Response from MiniMX
Hello, As indicated in your tracking, which you probably did not see, the package was refused by the selected relay point due to an overload of it. The TNT carriers therefore delivered you to another available parcel relay. Best regards, The MiniMX team
A
Rating: 1 out of 5
I am not at all satisfied with the delivery on your site it says 48 hours 72 hours which is not the case because the delivery date I called the carrier who had still not called me to make an appointment for delivery they told me they did not have my phone number to contact me to make an appointment so if I had not called I would still not have my package so it annoyed me I went to get it myself I would like to have a commercial gesture from you because the delivery was not fully made and yet I paid for the delivery 48 hours 72 hours maximum and if I had waited I could have waited a week 2 + so please contact me to make a commercial gesture a voucher or anything thank you for your understanding
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A
Rating: 3 out of 5
I ordered a wheel and several other parts. Everything was fine except the wheel which had its brake disc bent (dead brake disc on a brand new complete wheel). The disc was already installed on the wheel. The order was however quickly dispatched and well in line with expectations. The parts are of good quality.
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I still have not received my order!
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Response from MiniMX
Hello, As indicated by your tracking: "on Friday, November 13, an error occurred in the delivery of your package. We are doing everything possible to get it back on track" You will be delivered very soon, we invite you to check your delivery tracking. Best regards, The MiniMX team
A
Rating: 4 out of 5
Perfect
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Rating: 3 out of 5
I find your site very well made! However, it still lacks 'high quality' products from brands. There are quite a few products that have been out of stock for a while too.. it's a shame because for me in terms of navigation on the site and simplicity, it is one of the best sites.. that was for the site. As for the delivery, it has always been perfect since I order from you, the 24h choice is great! Keep it up haha Just a little problem for the last one, I ordered on Friday around 1:15 PM with the choice (order before 2 PM with you the next day, at 11.90€) usually very happy but this time, I only received my order on Monday when I was supposed to ride over the weekend. So I couldn't and on top of that I paid the shipping of 11€ for nothing! So disappointed of course..
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Response from MiniMX
Hello, Saturday delivery is not guaranteed by TNT, at the moment it is very difficult for carriers to maintain the same level of service quality given the volume of packages they are handling and we apologize for that. As for the brands, we always try to integrate the biggest brands in accessories and equipment, currently we are working with SCALVINI, DOMA, TCS, Starbar, TRAIL BIKE, Daytona, FOAR, Formula, Pro Circuit, AFAM, FABA, KEIHIN, Michelin, Neken, Pro taper...etc Can you tell us which brand you would have liked to have or the missing parts, we will take note of it to further expand our catalog. Thank you for your feedback and your loyalty. Take care of yourself Best regards, Mini MX
A
Rating: 4 out of 5
Serious site
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A
Rating: 4 out of 5
Clear site, easy navigation, delivery time respected
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A
Rating: 1 out of 5
not compliant with the order
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Response from MiniMX
Hello, You received a prepaid voucher to return the received footpegs against reimbursement upon their return. Best regards, The MiniMX team
A
Rating: 1 out of 5
Box in a bad state and broken piston
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Response from MiniMX
Hello, We have not received any message regarding your problem, we invite you to contact our after-sales service and report your broken piston, and this as soon as possible. Best regards, The MiniMX team
A
Rating: 4 out of 5
18.5/20
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A
Rating: 2 out of 5
Hello, disappointed what more can I say... Item ordered in stock and it's been 9 days and I still haven't received my order...
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Response from MiniMX
Hello, You ordered on Saturday 07/11, your order was shipped on 09/11, in accordance with our service offer. The products were indeed in stock, contrary to what you seem to indicate. However, if you did not see it, as indicated by your tracking: on Friday, November 13, an error occurred in the delivery of your package. We are doing everything possible to get it back on track. This is independent of our will, we have still filed a complaint with the carrier