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A
Rating: 4 out of 5
Perfect
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Fast reception, parts corresponding to the description
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
Wrong item delivered, long delivery
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Response from MiniMX
Hello, What is the wrong item delivered? Best regards, The MiniMX team
A
Rating: 1 out of 5
I am disappointed with this site following a bad experience with loose spokes on a new wheel for the after-sales service I should have checked the spokes
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Response from MiniMX
Hello, Yes absolutely, you need to tighten the spokes and check the tire pressure. It's not like this recommendation wasn't clearly stated in black and white in the item description. Best regards, The MiniMX team
A
Rating: 3 out of 5
Carburetor spacer broke on first assembly
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Correct
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A
Rating: 1 out of 5
Very poor customer service inaccessible, very poor navigation also not the right reference
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Response from MiniMX
Hello, What issue did you have with your order? Best regards, The MiniMX team
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good site just a problem with delivery but customer service is great and pleasant
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A
Rating: 3 out of 5
The mounting bracket of the original exhaust interferes with the installation of the TCS, had to make a bracket to avoid touching the latter. Model Appolo RFZ 150cc enduro, without this it has impeccable sound and operation
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A
Rating: 1 out of 5
Not able to send me 4 identical cones
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Response from MiniMX
Hello, 4 cones? What are you talking about? Best regards, The MiniMX team
A
Rating: 3 out of 5
Very fast delivery nothing to say but the used product was poorly maintained horrible!
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A
Rating: 4 out of 5
Fast and compliant delivery
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A
Rating: 3 out of 5
I received a number (No. 4)x3, in replacement of the one I had chosen on the site and it does not suit me at all. Thank you
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A
Rating: 1 out of 5
the order in question was placed on 23/9, shipped on 24/9 and still not delivered to this day. Please provide me with a more precise answer than the one given via chat which, on several occasions, could not provide a favorable response to my request. I don't care to know where the malfunction is. My order and its payment were made properly, I hereby request a delivery as soon as possible or a full refund of my order.
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Response from MiniMX
Hello, After the transport damage you suffered we have resent your order, did you receive it well? Thank you, Best regards, Minimx
A
Rating: 3 out of 5
I bought a basic dirt bastos, I waited 2 months without having the product and the delivery date is still postponed so I called and they offered me a dirt MX for 900€ while the bastos cost 943€ to arrive at the same price they added about 40€ handling fees to align it with the starting price
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A
Rating: 3 out of 5
No problem with the site
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A
Rating: 1 out of 5
Delivery correct despite a well crushed box but a rim ordered in 12'' I received a 14''
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A
Rating: 3 out of 5
Not always easy to find the parts that correspond to the model of the dirt
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Delivery problem to resolve, the package being large and heavy, I wanted to have it delivered to my workplace, unfortunately the name of the company that employs me did not appear on the delivery note only my name was there, but repeated 2 times. After checking, I can certify that my second address was correctly filled in on the site. For the rest: PERFECT
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A
Rating: 4 out of 5
Easy and clear
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A
Rating: 4 out of 5
Delivery time correct however I still do not have my loyalty points, they are still pending activation... The synchronization of the site with the delivery needs to be reviewed as it is poorly coordinated... Other than that, nothing to say
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A
Rating: 1 out of 5
Very disappointed with the service so far, dispute ongoing with the carrier who supposedly delivered the order, but neither seen the package nor the carrier and moreover false signature on the receipt. In short, since 15/09 still waiting for the resolution of my problem and still no parts.
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Response from MiniMX
Hello, Your package is declared delivered directly to your home. You declared that you have not been delivered, an investigation is underway with GPS tracking. As we told you, upon return of the carrier's investigation we will get back to you. We apologize for this wait, please know that we regularly follow up on your investigation. Best regards, The MiniMX team
A
Rating: 4 out of 5
Already several orders made and never disappointed
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A
Rating: 4 out of 5
Perfect
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A
Rating: 1 out of 5
Poorly packaged parts arrived broken, torn invoice and disintegrated piston box
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A
Rating: 4 out of 5
Good quality, assembly booklet nonexistent, warranty too short given the delivery time !!!!
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A
Rating: 4 out of 5
Average customer service, parts purchased advised by customer service not compatible with my dirt bike.
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A
Rating: 4 out of 5
Slight delay in delivery which earned me a commercial gesture. Engine received well packaged and well protected.
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A
Rating: 4 out of 5
Well detailed
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Package arrived a bit upside down, interior in puzzle...
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A
Rating: 4 out of 5
Product conforms to the description, perfect for my dirt bike. Despite choosing 24/48h delivery, the package arrived 2 days late. Aside from the late delivery, the product is impeccable, thank you Mini MX team.
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A
Rating: 4 out of 5
Rather satisfied with the mini for my son, very well packaged, very nice bike. The only downside is the throttle grip that doesn't return, which is a bit dangerous for my son. I'm also unsure about the fork being very soft; I hope there isn't a leak at the seals because there was a bit of oil on the metal in the packaging. I will check better this weekend hoping it's not serious, but it's a very nice bike and my son is thrilled, thank you Mini MX.
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A
Rating: 4 out of 5
Intuitive and easy-to-use site. The references are easy to find. The only downside is that the delivery address and recipient were those of the Colissimo point. I had to prove my good faith that the package was indeed for me.
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A
Rating: 4 out of 5
Fast delivery and very well protected product
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A
Rating: 1 out of 5
It's not the right parts I won't order again it disgusted me
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Response from MiniMX
Hello, Does that mean not the right part? Best regards, The MiniMX team