Customer reviews of MiniMX

Feedback on my first purchase at MiniMx that I would now advise against! Motorcycle ordered on 26/04 and finally received on 17/06... To keep it simple, I will skip the details of these two months... I am not very satisfied with the delays not respected, whether it is the supply on their part (no stock and replenishment delays not respected twice...) and then the carrier for delivery (7 days when I paid for delivery in 48/72h max...) As many already know, after several emails and calls, you quickly realize that the customer/commercial service is deplorable and shows blatant bad faith... Of course, no apologies or commercial gesture, not even a little sticker for the kid who has been waiting for two months for his birthday, disappointment after disappointment... Fortunately, the motorcycle arrived in one piece! Decoration kit poorly placed and instructions not corresponding to the motorcycle, but nothing serious actually. For your information, the unpleasant Mr. you have on the phone named ALEXANDRE SARDINA is none other than the manager of Minimx... Yes, it is the boss who answers the phone and the salespeople who handle complaints... And even he can never do anything... It feels like a big website, but in fact, it is a small company of about ten people managed by a young guy who seems to be doing a bit of everything... Ste ksr racing / voltagreen / minimx. I understand the health problems that extend delays for everyone. But the minimum is to be commercial, good faith, and courteous, which has not been the case... In short, this is my first and last purchase with them, FLEE!! And find another site if you want to avoid problems, especially for a big purchase, but be careful, many sites seem to be partners with minimx!

Givc

Delivery supposedly within 24h 48h when I was delivered a week later, the photos are misleading, the parts I received are not the same as on the site, I will not order from them again

Super quality

Received quickly and very good quality

Very good site, there is a very large choice of parts for dirt, the prices are reasonable, the shipping is fast. The phone reception is very good. Recommended to those around me.

Gas tank broken a bit disappointed

This worries me, I still have not received my order

Very fast delivery well packaged except for the carbon silencer which should be carbon and just wrapped in bubble wrap with a scratch on it

Good

Fast careful delivery. Compliant with the images on the site

Received on time, but deco kit damaged and wheel front warped.

Paid delivery that does not respect the contract in 48h! Quality of the plastics disappointing.

Good

2 months of waiting to receive my dirt bike, on the site it's a misunderstanding, no email to know why there is a delay, the tracking is not up to date, forced to send messages to customer service twice a week to know when it arrives, the delivery was postponed by 1 month when it was supposed to arrive at the end of April beginning of May, I only received it on June 11. A lot of delay but the dirt bike works perfectly, very good quality

Despite an order error, good after-sales service. Refund processed.

Excellent site for Dirtbike.

Several products missing. The brands do not match what I ordered.

Nickel

Received quickly, footpegs for pw80 that do not fit.. the rest is great.

Not very user-friendly, could be more intuitive.

Order processed and shipped quickly

Missing several products. The brands do not match what I ordered

Product compliant with the site just a bit of delay on the delivery but not very serious I am not in a hurry just impatient but not bothersome

Item sold individually while it works in pairs and is shown by 2 on the site... very expensive therefore for a simple 12mm spacer

Nothing to say for now keep it up

Very good site. Wide choice of parts.

pleasant website

Package supposedly dropped off at a relay point, still nothing at this time! I do not recommend this site

Very good

I am disappointed with the choice of items; the best tires are always out of stock like most of the things I would like to order. And GPS delivery is really the worst way to get delivered, always at least a week's delay, and that's when they actually come by my place. :(

I made a mistake with the size of the pinion

Good product

Order processed quickly.

Hello everyone! For my part, there is not enough description for the parts (the dimensions are sometimes contradicted, for example on the search page to find a part among all the others there is a dimension marked in the title and when you go to the part description when you click on the part link the dimension is different! So problem upon receipt of the part. It's not easy to explain sorry if you didn't understand what I meant but otherwise the deliveries are top-notch!

Overall satisfied with the site, order and deliveries, received order on time (mini mx drift 140cc large wheel + accessories) no negative surprises after unpacking the package (breakage, missing parts, etc...) just the front brake fluid that leaked in the brake packaging so no more fluid (so refill a lot of fluid + big air purge because there is a lot of air in the circuit, basic technique is not enough must do the syringe technique to purge the air for the brake to work), currently in break-in no issues, I am satisfied and I recommend Mini Mx.

very well-stocked and interesting site but does not take responsibility when there is the slightest problem with an order I was very happy until now but I am very disappointed, no customer service

very easy to search

No problems, deadlines ok and products conform

I filed a complaint for the defective silencer: its tip melted in less than 2 hours of use. I still have not received a response from minimx