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A
Rating: 1 out of 5
Site to avoid, good if only one non-fragile part to order and even.....
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 549 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Delivery delay.
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Rating: 1 out of 5
A part is missing!
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Rating: 3 out of 5
The site, the order, and the prices are good but the after-sales service leaves much to be desired
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Rating: 3 out of 5
The package arrived late and the packaging box was damaged... fortunately nothing was missing inside.
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Rating: 4 out of 5
Starter ok.
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Rating: 4 out of 5
Package received quickly. The packaging was not suitable as it was 1.50m just for accessories that fit in a shoebox and a 12'' tire. I think the box should have been resized. This is a point to review with the packaging service. Reason for my 4 stars.
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Rating: 4 out of 5
Very easy and accessible site and delivery on time.
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Rating: 1 out of 5
I can't respond because I haven't been delivered yet
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Rating: 4 out of 5
There should be more detailed photos of the parts because it's easy to get the model wrong.
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Rating: 4 out of 5
Customer for four years, some problems but overall it's good, they are generally responsive.
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Rating: 1 out of 5
New motorcycle that seems to have quite good quality but 2 defects on a new engine I am not happy at all, cylinder head too tight so thread dead equals air intake and speed practically impossible to pass, it's pathetic to sell motorcycles without verifying a minimum the engine etc, I was a pretty good customer I had my friends buy 5 dirt bikes from minimx but now it's over unless they are understanding and send me an engine back
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Response from MiniMX
Hello, Why touch your cylinder head on a new motorcycle straight from the factory? You have a YX engine, which only requires an oil change upon receipt and after break-in and possibly a check of your valve adjustment. We do not quite understand the approach you wanted to take. Regarding the gearbox, semi-automatics have a harder gearbox and need to be broken in longer than a manual gearbox, regardless of the brand. Best regards, The MiniMX team
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Rating: 4 out of 5
Good, just didn't receive the right spring that I ordered and didn't get the CRZ stickers.
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Rating: 4 out of 5
Good site with good customer service but non-contractual photos on my orders. Nothing serious overall.
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Rating: 3 out of 5
Fast delivery but with new parts scratched
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Rating: 3 out of 5
Good site, fast delivery!! The customer service lacks commercial technique! For the most part, they are not correct with people!! And product description is terrible!!
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Rating: 3 out of 5
Correct, correct stock, fast deliveries, however product descriptions need to be reviewed, not great!!
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Rating: 1 out of 5
Deplorable customer service, I encountered a woman who almost yelled at me!! The delivery, let's not talk about it, incomplete package, delivery fees in 24H not refunded. (waited more than a week to receive the rest of my order).
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Response from MiniMX
Hello, What is missing from your package? For the delivery, you benefited from free delivery, what would you like to be refunded? Best regards, The MiniMX team
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Rating: 4 out of 5
Well-organized service but some products received do not match the image on the site.
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Rating: 4 out of 5
Good site.
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Rating: 2 out of 5
After-sales service is not at all customer-friendly!
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Response from MiniMX
Hello, what is the length of the cable you received? Best regards, the MiniMX team
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Rating: 4 out of 5
Good site overall despite some inconsistencies in references.
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Rating: 4 out of 5
Clear site and fast delivery.
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Rating: 4 out of 5
Always satisfied with my orders, preparation and shipping are always quick.
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Rating: 1 out of 5
Very disappointed with the telephone reception after ordering a wiring harness for a new realization anyway I had to adapt the latter for a mediocre aesthetic result
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Response from MiniMX
Hello, The key switch wiring harness is identical to the base one except for one additional terminal. What particular adaptation did you need to make, we do not quite understand? Best regards, The MiniMX team
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Rating: 2 out of 5
not the right segment in the bag
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Response from MiniMX
Hello, how much diameter do your segments have? Best regards, the MiniMX team
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Rating: 4 out of 5
Good.
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Rating: 1 out of 5
Very disappointed, I ordered fork protectors and I did not receive the right ones.
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Response from MiniMX
Hello, What fork protection did you receive? What length? Best regards, The MiniMX team
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Rating: 1 out of 5
A shame! The item received is not the right one. Responses by email next to the plate, 30 minutes to reach customer service by phone, no commercial gesture. When I explain that the tire received is not suitable for the terrain, I feel like the person on the other side doesn't even know what a tire is. I am still waiting for someone to contact me to tell me what to do with my tire since the mistake is on their side.
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Response from MiniMX
Hello, You did receive the correct tire, you received a Michelin Starcross. We do not have any specific response to give you since you received the correct item. Best regards, The MiniMX team
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Rating: 4 out of 5
The CDI box was not the problem.
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Rating: 4 out of 5
The cable is quite good, everything is normal and adjustable, but only the colored plastic coating does not hold...
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Rating: 1 out of 5
2 compatible exhaust lines with our frames were ordered, none fit!! Response from customer service: remove the heat shield..... as if that would magically make it fit.... we are far from the mark so almost 100 euros wasted.
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Response from MiniMX
Hello, What motorcycles do you have? Best regards, The MiniMX team
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Rating: 3 out of 5
A bit disappointed and the dirt works less well with these supposedly high-performance parts... and good assembly because I am an automotive mechanic.
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Rating: 2 out of 5
Problem with the cylinder head cover, the dimensions given do not match and the same with the air filter! I was able to adapt the filter but for the cylinder head it's impossible because it does not match!
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Response from MiniMX
Hello, the fitting of the air filter is 44mm, which dimension would not fit? For the cylinder head cover, what measurements do you have? Best regards, the MiniMX team
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Rating: 4 out of 5
Quite responsive, nothing to say.
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Rating: 1 out of 5
Two of the products I received were not in accordance with the photo (specifically a pair of very poorly mounted rims).
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Response from MiniMX
Hello, Which product was not in accordance with the description? Looking forward to your reply. Best regards, The MiniMX team
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Rating: 2 out of 5
Order placed on 09/05 received on 27/05
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Response from MiniMX
Hello, we waited for the arrival of your pads from our supplier longer than we should have during the confinement period. We apologize for the inconvenience. Best regards, the MiniMX team
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Rating: 3 out of 5
The site is well made, delivery very fast, however a bit disappointed with the quality of the advice. After a few exchanges by email with support, I finally ordered a part that does not correspond to what I wanted.. Yet it was a simple original collector.. Otherwise, a serious company in order management.
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Rating: 4 out of 5
Great.
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Rating: 4 out of 5
Satisfied with the delivery, the parts are not great, could do better.
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