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A
Rating: 5 out of 5
Fast and compliant delivery
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 558 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Delivery quite fast, I was quickly refunded for my return but the shipping costs remain at my expense even though I was told via chat that the brake caliper was adaptable for my bike, which it is not. My brake disc arrived bent, they sent me another one. I would give 3.5
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A
Rating: 5 out of 5
Order received on time, top I recommend.
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A
Rating: 3 out of 5
No problem with the site and delivery. However, I ordered a 6mm hose and 6mm clamps, and there is no one with a brain who tells me that in one case it's the inner diameter and in the other case the outer diameter. Anyway, I had to throw away the clamps... We are reaching the limits of the mail order principle...
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A
Rating: 5 out of 5
Fast delivery and compliant product I recommend
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, equipment as described, thank you to the team!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
The delivery is very fast and secure!
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A
Rating: 5 out of 5
Very good with very good advice
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A
Rating: 5 out of 5
Fast and very serious
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A
Rating: 5 out of 5
it's a good serious site, very commercial
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very good site. Perfect speed. I recommend it
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A
Rating: 5 out of 5
Products very easy to find on the site. Fast delivery
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A
Rating: 5 out of 5
Very well received quickly and of good quality! Thank you
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A
Rating: 5 out of 5
Good site
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A
Rating: 2 out of 5
The service is not customer-oriented. Delivery delayed due to Chronopost but not regulated by your service to benefit from a full refund of the express delivery, thus a loss of money for the customer.
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Response from MiniMX
Hello, After verification, it turns out that your order indeed suffered a computer bug, which caused a delay in your delivery. However, we are not responsible for delays caused by our carriers. To provide you with the best customer satisfaction, our customer service has taken care to offer you a commercial gesture. Best regards, MiniMX
A
Rating: 3 out of 5
Error on a brake refurbishment kit. Instead of 1 piston, I received the wrong kit
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A
Rating: 5 out of 5
Good overall.
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A
Rating: 5 out of 5
Fast and good quality
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A
Rating: 1 out of 5
What I received is not the right carburetor needle. I need it for a dirt bike, not for a YCF.
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Response from MiniMX
Hello, The needle is correct for a MIKUNI carburetor, if it doesn't fit, it's because your carburetor is not a MIKUNI. No link with the brand of the motorcycle. You can return your items via the return form at the bottom of the page. Best regards, Mini MX
A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
A top service with good parts, the only negative point would be to have more choices in Apollo RFZ parts, otherwise a very good site
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A
Rating: 5 out of 5
Great, nothing to say
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A
Rating: 5 out of 5
Interesting site, too bad the parts are not in stock. But it's the same everywhere
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A
Rating: 5 out of 5
Excellent, very very good.
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A
Rating: 5 out of 5
Order processed and delivered quickly, nothing to say
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A
Rating: 3 out of 5
The overall services offered around your products are not up to the visibility you have on the internet, lack of information on the products and qualified personnel to answer technical questions, or a lack of involvement from them. However, the site is clear and the choice, despite stock shortages due to the health crisis, remains quite broad.
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Response from MiniMX
Hello, Thank you for your feedback and we strive to improve our product descriptions daily. Can you tell us which product(s) you lacked information on during your purchase? Some of our collaborators are technicians, do not hesitate to ask for technical service during your calls or through the pre-selection to be connected with the right person. We are doing everything we can to train our new collaborators so that they can quickly advise you on your purchases. Also, feel free to contact us by email or via the Q&A form to get a quality technical response. Best regards, Mini MX
A
Rating: 1 out of 5
Delivery of a new motorcycle, first test and the brake caliper breaks, front wheel warped, rear wheel paint chipped, you only offer a small voucher of course
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Response from MiniMX
Hello, The rims of Pit Bikes all have a slight warp, we work with FABA if you want a CNC rim. Regarding the rear wheel, a new rim costs around 39.9€ which is the value of your voucher (representing 5% of the value of the motorcycle). Our after-sales service has therefore credited you with the maximum new value in case you want to change your chipped rim. We recommend that you check the tension of your spokes before each outing during the first hours of break-in. We apologize for the inconvenience and remain at your complete disposal. Best regards, Mini MX
A
Rating: 5 out of 5
Fast and careful shipping, as usual. Thank you.
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A
Rating: 5 out of 5
The site is simple, you can easily find the products. I made a mistake on the size of the part, not knowing which part I should take for my dirt bike, I contacted the service which helped me with the choice according to the desired dimensions. The return and refund were quick and I was able to order the part in the correct dimensions.
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A
Rating: 5 out of 5
Order arrived well packaged and in good condition
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A
Rating: 1 out of 5
My opinion is that when you pay 13€ more to receive your package the next day, but I only received my package a week later, how do you plan to refund me?
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Response from MiniMX
Hello, You can track the progress of your delivery via your MiniMx account's personal space by clicking on the tracking link. You ordered on Thursday 15/07 in the evening outside of our opening hours. Your order was therefore prepared on Friday morning 16/07 and was picked up the same day by the carrier. Deliveries are made on weekdays. You received your order on Monday 19/07 at 10:18, which is before 1 PM. You can also contact our customer service by phone or email for more information regarding delivery times. Best regards, MiniMx
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
compliant material and of very good quality, thank you
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Rating: 5 out of 5
Everything perfect
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