Customer reviews of MiniMX

Hello, The availability of spare parts this year is very complicated. Very few deliveries and very little stock, we should receive spare parts for ERZ by the end of July from the CRZ supplier. Our colleagues at the call center are not all experts in mechanics, however, our workshop and our technical salespeople, if not reachable by phone, are also reachable by email. Regarding the compatibility of the parts and what you received: P0006 => The spacers for the ERZ must be the ERZ spacers (P1573/P1572), the indication is noted in the description and title of the product. P0012 => The axle, likewise, you took Pit Bike axles, you need to take the axle for ERZ. P1011 => The bearing is not a 6202-RS? Can you send me a photo of what you received? P1329 => The sizes are stamped on the original oil seal, the item is not indicated as ERZ in its description. The ERZ are new models, we are striving to bring in as many spare parts as possible to meet our customers' demands, we have not yet had the availability to bring in 100% of the parts for the model. We will create a category to better guide our customers towards ERZ parts, however, we invite you to carefully check the dimensions before ordering, if the parts are incompatible, you can return them via the return form at the bottom of the page, we will refund you. Sorry for not being able to meet your expectations, and we thank you for your comment and feedback that allows us to gather information and improve. Remaining at your disposal. Best regards, Mini MX

Hello, We have no email corresponding to your request. What is happening with the product received? Would you like to return it if it is not compatible? The form is available at the bottom of the page and you have 14 days after receipt to return your item, you will then be refunded. Best regards, Mini MX

Hello, On which Pit Bike do you want to install it? You can return the items via the return form located at the bottom of the Mini MX website or on your customer account. Best regards, Mini MX

Hello, Did you open a customer service file with a photo of what you received? Is the YCF reference correct on the packaging? We apologize for the inconvenience and will check again tomorrow on what you received. (We have not received any email regarding this issue, I could not see what happened). Hoping to provide you with a favorable response as soon as possible. Best regards, Mini MX