Customer reviews of MiniMX

9 /10

Based on 27 545 published reviews

5 19,5k 71% 4 4 702 17% 3 1 665 6% 2 622 2% 1 1 046 4%

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 3 stars

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Maxance F.

Published on 14/05/2025 à 12h50

Arrived damaged, bad packaging.

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Sébastien P.

Published on 11/05/2025 à 16h44

I was disappointed because of a lack of paint and a dent where the screw for the brake disc is

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Pauline M.

Published on 11/05/2025 à 13h18

Hello. We have placed orders 3 times. Twice the motorcycle chain came off after 5 minutes

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Response from MiniMX Published on 12/05/2025

Hello, I am sorry that your chain broke for the 3rd time but I think you have a setting problem and that the problem does not come from the chain. A transmission chain must be adjusted to avoid derailing if not tight enough or breaking if too tight. A tutorial on our YouTube channel is available to help you; otherwise, do not hesitate to contact us so we can assist you. Best regards, The minimx.fr team

Lucas M.

Published on 11/05/2025 à 07h56

Manual information.

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Armand C.

Published on 09/05/2025 à 10h20

A considerable delay, an unpleasant customer service. I sent an email and have not received a response to this day.

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Response from MiniMX Published on 12/05/2025

Hello, It is important to emphasize in your case that we had no delay in preparing your order placed on 25/04, it was prepared and shipped the same day, you chose TNT transport which did not respect the 24H deadline, I am really sorry for this delay. We have made a complaint to TNT to be compensated and are waiting for their response. Please understand that this is independent of our will and that we do not intervene in the quality of TNT transport and apart from making a complaint, we cannot do anything more... Best regards, The minimx.fr team

Aurelien Z.

Published on 08/05/2025 à 20h57

Quad crz 110 cc to avoid, just like mini mx and its shattered customer service.

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Response from MiniMX Published on 12/05/2025

Hello, We thank you for taking the time to share your experience. We are sincerely sorry to learn that the CRZ 110 cc quad did not meet your expectations and that our after-sales service may have disappointed you. I tried to raise a ticket using your email but I cannot find any after-sales request under your name and order. What is happening to you? Best regards, The minimx.fr team

Fabrice T.

Published on 07/05/2025 à 18h33

Very disappointed because the gaskets are not the right size even though it is indicated that it is compatible with my engine. Misplaced studs. Had to reinstall the old ones.

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Response from MiniMX Published on 12/05/2025

Hello, These are indeed the original compatible gaskets for LIFAN and YX that we have been selling since 2012. What engine number do you have and where does the engine come from? Best regards, The minimx.fr team

Julien D.

Published on 07/05/2025 à 13h06

Customer service really leaves much to be desired, if you don't like your job change...

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Thomas A.

Published on 07/05/2025 à 11h25

Hello Following the order of 01/05/2025. I still haven't received anything, I find it long. Thank you

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Response from MiniMX Published on 07/05/2025

Hello, Your order was placed on May 1st (holiday) and prepared and shipped on May 2nd without delay and handed over to Colissimo for delivery to a pickup point. I invite you to track your package which is currently being delivered to the selected pickup point. Best regards, The minimx.fr team

Franck C.

Published on 06/05/2025 à 11h44

I am still waiting for the sticker kit for the motorcycle bought for my son 125 dirt, I am indeed not happy

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Response from MiniMX Published on 06/05/2025

Hello, Your order concerns spare parts, we tried to find the order you mentioned with your name and email and could not find your request for the sticker kit. Can you provide me with more information so that I can escalate the information to customer service? Best regards, Mini MX

Alexis B.

Published on 05/05/2025 à 14h09

The product sold does not correspond to my vehicle

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Nathan W.

Published on 05/05/2025 à 09h47

Late delivery and request for additional fees for faster delivery. The title

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Response from MiniMX Published on 05/05/2025

pre-order

Dimitri S.

Published on 03/05/2025 à 18h21

First carrier complicated to reach by phone

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Giovanny G.

Published on 02/05/2025 à 23h39

the order is extremely long to arrive still not received to this day !! I would like a commercial gesture from you!

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Gregory V.

Published on 29/04/2025 à 13h47

Hello order placed on March 21 received on April 26!

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Response from MiniMX Published on 29/04/2025

Hello, You ordered a CRZ 16" balance bike, this product was indicated as pre-order and has experienced a delay with the supplier. We sincerely apologize for this long wait which is beyond our control, and we hope that you are nonetheless satisfied with your balance bike. Best regards, The minimx.fr team

Harmony D.

Published on 29/04/2025 à 13h00

I can't give less because the team on the phone was really cool, but really the shipping delay is outrageous! Ordered on February 18 received on April 23 almost 3 months of waiting. Between forgotten container, customs control and so on the wait was frankly too long for a delivery at 80 euros. A small commercial gesture of an hour counter worth 18 euros offered, I would have preferred a small can of oil for my bike. Otherwise, the 300 ERZ was very well packaged and the Minimix team was very nice.

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Benjamin L.

Published on 28/04/2025 à 08h36

The motorcycle is in accordance with my request but I had a fuel leak from the carburetor so I asked them to clean it and now everything runs smoothly.

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Mathieu G.

Published on 27/04/2025 à 16h01

Following this order, two messages to customer service without any responses...

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Response from MiniMX Published on 28/04/2025

Hello, We are sincerely sorry but we have no email from you, you received a 14" rear cross tire, what problem are you experiencing with this product? As a reminder, our email is [email protected] Best regards, Mini MX

Sebastien B.

Published on 27/04/2025 à 11h18

initial was not clear in the first order. My son is getting impatient to receive his order placed a long time ago. Package not yet received so I do not know the state of this motorcycle? Best regards

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Vianney G.

Published on 26/04/2025 à 22h19

Well nothing to say

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Wilfried C.

Published on 25/04/2025 à 08h25

Parts that rattle

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François M.

Published on 23/04/2025 à 08h06

box damaged upon delivery without damage to the motorcycle, no paper version assembly guide and forgot the stickers......

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Maxime P.

Published on 22/04/2025 à 13h12

Hello, All dates are indicated on the item sheet just above

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Response from MiniMX Published on 24/04/2025

add to cart

Bassin P.

Published on 22/04/2025 à 12h43

I received the engine I ordered with scratches and the ignition cover cracked

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Response from MiniMX Published on 24/04/2025

Hello, We apologize for the damage incurred during transport, unfortunately beyond our control. Did you make a reservation on your package? Did you contact customer service and/or support to report it? Best regards, Mini MX

Enzo P.

Published on 22/04/2025 à 09h00

On the order placed, many parts are different from my friends' motorcycles (they have 4 and many parts are different from mine) including the charger which is not compatible, battery performance seems lower on mine as it is the same weight and size as my friend's and he goes faster than me on a straight line on asphalt (my level of control of the motorcycle does not change anything in this case) brake levers, fork springs, gray suspension attachment instead of black, handlebar foam, smaller footpegs on mine, rear wheel attachments and other small annoying details

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Yanis F.

Published on 22/04/2025 à 08h22

The battery is not reliable it's been a week since I have it...

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Julien D.

Published on 21/04/2025 à 11h07

Disgraceful delivery, I still haven't received anything.

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Response from MiniMX Published on 24/04/2025

Hello, Your package was indeed sent without delay on 16/04 following your order of 15/04. We note that you chose a pickup point and that it was delivered on 19/04, and you picked up your package on 21/04. If everything is in order, could you reconsider your rating? Best regards, Mini MX

Jean-Philippe C.

Published on 20/04/2025 à 07h23

2 orders placed and no parts match! The motorcycle is from December 2024 and remains unusable as no parts are available!! For your information, I bought 4 motorcycles in 1 month

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Response from MiniMX Published on 24/04/2025

Hello, You purchased a steering column for a CRZ ERZ model, on which machine do you wish to install the steering column? Is it on the 300cc PROBIKE? We need to request the part from the manufacturer Probike. Please feel free to contact customer service so we can assist you. Best regards, Mini MX

Bastien D.

Published on 16/04/2025 à 16h19

Way too long to ship the order

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Response from MiniMX Published on 17/04/2025

Hello, We thank you for your feedback regarding the shipping time of your order. The Michelin inner tube experienced a 2-day delay, your order placed on 08/04 could only be shipped on 11/04. We sincerely apologize for this delivery delay. Best regards, The minimx.fr team

Hadjer B.

Published on 13/04/2025 à 18h53

as well as on the catalog selection of the site, I am sorry that you did not notice this information and we therefore proposed you another motorcycle available immediately, this one has been shipped and you should be delivered, you have access to your online tracking via your Mini MX account. Upon receipt, could you consider modifying your review of the item. Thank you in advance Best regards, The minimx.fr team

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Lyrann T.

Published on 12/04/2025 à 12h18

Arrived super fast

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Louis P.

Published on 09/04/2025 à 14h58

Upon receiving my package, the part was bent! Additionally, I sent an email to contact with no response from them, very disappointed!

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Response from MiniMX Published on 15/04/2025

Hello, We are sincerely sorry to learn that your order arrived in an unsatisfactory condition and that you did not receive a response to your email. Please note that we are open from Monday to Friday and if we have not been able to respond promptly by email, you can reach us by phone for free at 0972390537. Best regards, The minimx.fr team

Franck M.

Published on 09/04/2025 à 04h52

Products with some traces

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Cyrannow C.

Published on 08/04/2025 à 20h49

I ordered a front and rear wheel, I received two rear wheels and they are not responding to my emails for a return

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Luca S.

Published on 08/04/2025 à 17h22

Order placed and delivered on time, vehicle conforms to the description, however the assembly instructions are really zero, incomprehensible, you can't see the images properly, one wonders if it's not done on purpose, haven't tried it yet for now, we'll see.

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Response from MiniMX Published on 09/04/2025

Hello, Thank you for sharing your impressions about your order. We are pleased to learn that the delivery was made on time and that the vehicle meets your expectations. Regarding the assembly instructions, the CRZ brand can provide us with the PDF version which is normally available in the manual. We are also at your disposal if you have any questions. Perhaps the rating of 1/5 is a bit harsh considering that the manual is independent of our will as a reseller.... Best regards, The minimx.fr team

Yannick R.

Published on 04/04/2025 à 12h14

Perfect website

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Michael D.

Published on 01/04/2025 à 12h06

Because I paid 4 euros in extra fees that I will never see again.. stock not stock

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Theo B.

Published on 01/04/2025 à 08h11

Super good

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Julien A.

Published on 31/03/2025 à 21h51

Overall I am satisfied because my son loves his motorcycle. However, the motorcycle I received is not exactly like the one described on the site. I also had to check all the motorcycle tightening so that it was properly assembled.

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Bob C.

Published on 31/03/2025 à 16h57

Received green motorcycle... at no time did I order a green motorcycle. Fork tubes not mounted and no oil with the motorcycle had to go buy some

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