Customer reviews of MiniMX

The package arrived quickly but in not great condition. I wanted to refuse it but was afraid of having nothing to give my son for Christmas, so I accepted... The box was damaged, torn in several places, screws rolling around in the box, and the parts already scratched. Well, the scratches are not a big deal, but I'm afraid of having surprises during assembly, I haven't had time yet. Otherwise, the bike appears to match the site.

A part is broken after contacting customer service, the seller's response is that you broke it during assembly.

No inner tube 'offered'

Fuel filter received slightly rusty and clogged, the fuel does not flow through it. As for the swingarm protection, it does not fit my bike, but that's my fault, I relied on the comments saying it would fit almost all bikes, but it clearly says almost not all.

Delivery not respected, complete wheel disc that does not correspond to the bike.

I received the motorcycle at the bottom of my house IMPOSSIBLE to unscrew the fender screws the screws were stripped had to hold it with 1 screw

Usually MiniMx is great, but here, I need a rear brake lever. It's stated to be compatible with all YCF models, but in fact, no. The thread diameter is 6 while for SP, my master cylinder rod is 8, so not adaptable...

The rear inner tube had a defect at the valve impossible to inflate I do not recommend

Both wheels are flat, so not very satisfied.

Until now I was satisfied with the site, but not this time.

Order received, damaged, front wheel warped, unusable, several emails no response after 5 days, my son's birthday is coming and I cannot give him a gift No response to my emails No solution proposed No news Not serious Site to avoid

Still no delivery and no information about the delivery person.

Carburetor does not work

I was missing a part in my order, I was offered for the second time as a gift a poster I am still waiting for it

First order placed at the beginning of October, I did not receive the correct product, not matching the photo on the site. I am still waiting for my refund, I reordered thinking it was a mistake, which can happen, and now I still do not receive the correct product, identical to my return, so still not compliant with the balance bike.

Site ok, just motorcycle of poor quality for the price

The site is very good, but sometimes we get a bit lost

Missing part

Hello, I'm sorry, the deco kits I received are not complete, the rear brake pedal has the wrong axle even though I searched for a 300 s, and I still haven't received my blue Monster deco kit for the 300 s. I have spent over 6000 euros with you, I would like to resolve this issue for all my little problems, thank you.

Fast delivery but not the right screw at all, disappointed

Motorcycle not solid at all

The cylinder head gasket does not match the photo online and is therefore not mountable.

Delivery time quite long (especially from preparation)

not great

One part of the draisine I received is broken to fix the handlebars...

Total incompetence I ordered complete wheels in 14 17 that are supposed to be adaptable and they are not so I return the wheels for a smaller size 12 14 once the package arrives I receive the complete rim in 12 but the 2nd package is just a single tire in 12 so I call back and resend the order to finally receive the missing complete wheel in 14 except that this time I receive the rim in 14 without the mounted disc so not complete and the worst part is that it is warped I call back one more time except that they just send me the disc and a disc for a rim in 17 it’s really nonsense while the rim received is warped with photo proof this has been going on for weeks

Very long delivery

Good

I ordered a tank and I did not receive the arrival of fuel with it

I requested home delivery and I learn when I receive an email that my order is delivered. I call DPD who tells me that my order has arrived at a relay point. This is unacceptable poor communication.

Delivery longer than expected.

Fortunately, I wasn't in a hurry, the order was sent after the given period.

I give 3 stars, above all the average because I was well advised on the phone. However, I had a delivery delay of 24 hours, although I chose the TNT 24h delivery option. I would have liked a solution like another delivery service. Second point, and not the least, I ordered a complete ignition and ignition screws but I did not receive the screws and I find that really unfortunate! Also, an error in the wiring connections and harness because two male plugs, had to redo the wiring.

The fork protections are not contractual

I asked the mini MX site by email to send me the reference of my chain so that I can change my dirt 125 chain they sent me a chain that is too long so I had to remove links not a good product a good seller

Engine received is not the same as the model ordered, and on top of that, the kick seal was already faulty during the first start.

I did not receive my order in full. I am missing the most important and most expensive part.

The service has been disastrous, from start to finish, starting with the delivery. Without anyone telling me why, my order stayed several days in 'standby' I don't know for what reason. When I call support, they tell me that the payment is blocked, and that they will call me back as soon as possible (the payment had gone through on my side, no issues on my end) They call me back 30/45 minutes later 'yes, your package was blocked at the payment level I don’t know why, we are sending your order today.' Well... very well, a mistake happens it’s not a big deal. The delivery is delayed (thanks to LaPoste...) To finish: once the package is received, the exhaust cartridge is broken in several places, on the outside and inside of the cartridge, let’s say it’s the delivery person’s fault, even though I doubt it since the package is very well protected, it rather gives the impression that the cartridge was dropped before being packed in the box. Finally, I looked a bit more closely at the cartridge, the baffle present in the cartridge is dirty, strangely greased, and seems very clearly already used, and is ABSOLUTELY not new. To finish, this is the second time I order from minimx, and the second time I am forced to leave a negative review…

I had to call customer service because the part was hard to find alone on the site with a rather unpleasant welcome, too bad. However, the part corresponds well to my request, thank you for that.

Purchase made on Saturday, September 14 before 2 PM order still not received at my home. Blocked in Paris since September 17 I was supposed to receive my package on September 19 the delivery time of 48h to 72h not respected by the seller when we call the shipper or logistics platform to get information and track our package they just pass the buck and do not know where the package is. I do not recommend this supplier. Carrier DB Schenker which is impossible to reach.