Customer reviews of MiniMX

I have not received my order I am waiting for a response from minimx to know how they can resolve my problem

Hello. I have nothing to say about the parts I bought. However, 50 euros for shipping for a rear caliper, 2 swingarm bearings, and an axle I find that excessive. I have always ordered my parts and you are the only store that charges so much for shipping to the DOM-TOM. I paid more in shipping fees than the price of my purchases.. This is the second time I order here and the second time I haven't seen the color of the so-called gift.

Error in the description regarding the dimensions. Return request made by email, no response. I cannot contact customer service either. I find that regrettable.

I did not receive the correct sprocket.

To be reviewed on the packaging (poster) and the quality of a product. Otherwise, fast shipping.

Wiring completely to redo because not the right one, not even a jet to adjust, otherwise quite satisfied.

I am extremely disappointed I had to urgently buy an intake manifold for this weekend because the part does not match the packaging and the carburetor repair kit is actually not for a VM22 PZ26 this site is a scam plain and simple.

The wheel arrived flat..

Well, it's not very understandable but otherwise it's okay.

Hello, I am disappointed, this is the second order I place and I paid to receive it in 72 hours. I ordered on 04/09 and received it on 10/09, but apart from that, very good quality, I recommend.

Abandoned dpd really... otherwise I received my brake pads with colissimo lol.

Hello the cylinder head does not match with the old inclination gasket intake manifold reversed. When it says on the site to put it back together and it works I call that false advertising. Best regards

Battery completely flat, I had to buy a new one. At this price and for a new quad, it's really not great.

Motorcycle scratched everywhere, incomplete order no response from them.

After placing the wheel, I noticed that it has a lot of play, which derails the chain and breaks it.

They show us photos I order items without reading the description where it is written that certain parts are not included for me it’s just to attract buyers with the price, it’s not normal and moreover defective items I send an email 3 days still no response

Delivery quite long, 1 week.

I will mainly note the delivery time where we waited almost 2 months. I had to call to find out when. It would be good to inform your customers of the delay, given the price of the motorcycle, it can be worrying. Then they called me to tell me they finally have the motorcycles, except there is a problem! Ah! We don't have the right color and the deco kit you ordered! Can we put you another color? Well, do I have a choice? No! So okay, let's go for red. It can happen but at least make a commercial gesture! Then the delivery was perfect, no problem with the delivery person and the appointment. And then my partner opens it and the motorcycle is a bit damaged, there is a dent on a rear fairing and the chain cover, the box was perfect so the motorcycle must have fallen before being put in the box! And it’s not the box that could have done that! Already I sent an email to customer service to tell them and at least make a gesture and well I have not received a response from them. So how can I say that waiting 2 months and also damaged at the price of the motorcycle, I am a bit disappointed! Maybe we should also wait two months for customer service! I will still finish with a positive note, the motorcycle is very good and runs super well. Not too hard to assemble with two, just make sure to break it in. And these parts! So I’m waiting to see what they will do about the dents!

Two stars because I received the bike in very good working condition, but after three months... And on the phone, I was given the runaround, one moment the bike had arrived at the port, another moment it would arrive at the port in a week, and so on.

I ordered a 250 ERZ Monster edition 2024, what a surprise when I saw my order blocked because there was no more blue Monster deco kit... Why leave it in stock? To sell the normal 250cc? Certainly! As for the delivery, well I received my order in almost 2 weeks! Scheduled for a Monday between 9 am and 12 pm, it will finally be rescheduled for a Tuesday between 9 am and noon to finally be received at 4 pm... I forgot to pick up my gift at the order (sticker or poster) but I was not offered any gift despite the 2100 euros spent, what a shame! Other than that, the motorcycle runs well and thankfully... I am a bit disappointed with the lack of professionalism and loyalty towards the customer. I was supposed to order a helmet, but I will go elsewhere, it's a shame.

Order arrived late

Call from MiniMX one week after my order to tell me that the post office was charging additional shipping fees for Corsica. I made the payment the same day, my order was shipped one week later! Order placed on 3/08 delivered on 19/08.

Cannot access their account.

We paid an extra 3€ for next day delivery and received it 6 days later, the clutch lever was supplied with a screw too large for the hole...

Fast customer service but useless, no return or refund possible and the engine arrived broken, we were told to send back the broken part

No news about my order I paid €11.90 and I received a refund of €5 I don’t even know why

The site is good, there are many references and a rather good customer service, but the parts are expensive and I find that they do not provide all the information well.

C of the crap

I searched for a kickstand spring for rxf 125 2024, the one that was suggested to me that I ordered was not the right one.

The site itself is great, the shipments are fast, but the quality is not top, I bought rims and had to use a grinder to remove the burrs and even then the new inner tubes I put in got punctured in two days, some threads that are messed up on brand new sprockets! In short, the quality is so-so.

Shenker delivery unacceptable

Surprise.... I received my order.

I am missing gaskets, this is not serious, do not buy this kit, I am waiting for a refund

A week later, still not received the package even though it was scheduled for delivery on July 27. Disappointed, and my daughter even more

Good product, but no instructions... The chat directed me to a YouTube

You ask me for my opinion while I still haven't received the package.

The aviation sleeves are yellowed near the handle, (same as the first order) the poster as a gift is not present!

Plastic kit crf 50 conforms to the description and seems solid, however impossible to fix the front plate, after emailing the site no response. Lack of professionalism, too bad.

I ordered on Wednesday, July 17, my order should have been delivered on Saturday, July 20, and I still have not received my package knowing that we pay for next day delivery

After 1 week my order still hasn't arrived.