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E
Rating: 1 out of 5
Part not compliant with the description
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 545 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
Reset filtersS
Rating: 1 out of 5
defective motorcycle in the garage a few days after receipt because return too expensive, disappointed, plus 15 days delay for delivery, unreliable site to avoid.
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C
Rating: 3 out of 5
I would have liked more information
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G
Rating: 2 out of 5
Very responsive after-sales service but not very understanding, I was disappointed as I wasn't asking for much.
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V
Rating: 3 out of 5
Well received but in the order they say free stickers but they didn't include any
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A
Rating: 1 out of 5
Package not delivered on time, damaged motorcycle
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A
Rating: 3 out of 5
Received on time, however a big black mark appears on the front fender during installation. I sent an email and I'm still waiting for a response. For a first order, I am not very satisfied with this. However, the rendering of the other stickers makes the dirt bike twice as pretty, thank you
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T
Rating: 1 out of 5
I am not at all satisfied with the delivery, I paid more to be delivered faster and it took more than 10 days
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T
Rating: 1 out of 5
Did not receive the ordered product but the worst was the customer service following this error. The product received is of an inferior range and the one I ordered supposedly does not exist while they are promoting it on their site.
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M
Rating: 2 out of 5
There are items that are not compatible at all, they say yes and I am refunded less than what I paid, not possible.
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Response from MiniMX
Hello, the complete wheels fit the CRZ ERZ 150/250 models. We have indicated the measurements to verify compatibility. Regarding your refund, you used a discount code, which is why the refund is lower than the product's catalog price. Best regards, Mini MX
E
Rating: 1 out of 5
very bad 3 weeks to get a tire,
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Response from MiniMX
Hello, We apologize for the additional delay but your review does not reflect reality. Your order dates from Friday 05/04, it was shipped on Monday (no shipping over the weekend) 08/04 without delay, it suffered a routing error by the carrier, so we had 3 more days or a new shipment on 11/04 for delivery on 15/04. So there are 4 days and not 3 weeks, we did our best to minimize the impact on you, as a professional I am sure you can understand that this is unfortunately not our responsibility. Thank you for your understanding. Best regards, Mini MX
F
Rating: 3 out of 5
Impeccable site, fast delivery, I ordered a racing ignition kit (racing CDI, racing ignition, NGK style coil, iridium spark plug) after assembly and testing we found that with the racing CDI the motorcycle revs less (rev limiter) a little more punchy but less fast than with the original CDI (Apollo 150 rxf enduro)
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M
Rating: 3 out of 5
The front tire was flat and the spoke nuts were a bit rusty
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D
Rating: 3 out of 5
Good site just need to change the gifts because we have enough stickers
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T
Rating: 3 out of 5
Order processed quickly, top delivery. However, the inner tube was punctured, having tightened all the screws, I lost the baffle in less than 20 minutes, one screw from the front caliper and one screw out of the 2 that hold the right fork arm. Being aware that there are a lot of vibrations, I did not expect to have to check after 10/15 minutes. I sent 2 emails to customer service and called once to find a solution for the inner tube. The person I spoke to on the phone said they had not received my email and therefore asked me to resend one (which I did) and I still have not received any response from minimx.
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R
Rating: 1 out of 5
I sent you an email because I am missing a screw no response
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Response from MiniMX
Hello, we have not received an email from you, we are up to date with emails do not hesitate to call us when it is like that I am waiting to hear from you :)
P
Rating: 3 out of 5
The gift sticker was missing. And already in our first order, we did not receive the offered cap. Too bad..
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B
Rating: 2 out of 5
Order well received, too bad the parts are of poor quality.
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N
Rating: 2 out of 5
We were delivered a brake cable while we ordered an accelerator cable. I leave it to you to check and perhaps correct your preparation error...
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Y
Rating: 1 out of 5
I ordered levers for a YCF RXF 50. I sent photos to the advisor, he assured me that the levers were compatible with the machine... ultimately they are not compatible. So I am disappointed and I will never order anything from your site again. The shipping of the levers will cost me more than the levers themselves...
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Response from MiniMX
Hello, I offered to refund you for the levers or to give you a credit note to order compatible models. I am sorry if with a simple photo I was not able to know if the levers would fit 100% Have a nice day and see you soon :)
H
Rating: 1 out of 5
I ordered 2 rims with tires. The front rim has the tire mounted backwards and on the rear rim the new inner tube is already leaking
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T
Rating: 2 out of 5
The site is very good but the after-sales service is lacking. I have a problem with the quad's battery that I just bought and I'm still waiting for a response. I find it regrettable knowing that I am not a passing customer; I have purchased 6 vehicles from Mini MX.
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Response from MiniMX
Hello, please excuse us for the delay, I will forward this to the after-sales service immediately so they can handle it as quickly as possible. The necessary steps will be taken today. Please do not hesitate to contact us by phone in such cases; our goal is certainly not to let after-sales service linger. Best regards, Mini MX
R
Rating: 1 out of 5
Delivery went to Belgium hoping to be refunded in credit
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L
Rating: 1 out of 5
Received engine oil change done and the engine smokes white
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A
Rating: 1 out of 5
I ordered a bent air filter it is not bent at all and a rim where there is a suspicious noise in the rim very disappointing
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Response from MiniMX
Hello :) if there was a problem when receiving your order we apologize, I invite you to send us an email at [email protected] with photos to resolve the problem as quickly as possible see you soon :)
A
Rating: 1 out of 5
I ordered a tire with the rim plus the brake disc I did not receive the brake disc with
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A
Rating: 1 out of 5
Good
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A
Rating: 3 out of 5
The shock absorbers are presented in yellow and gray, they arrived red and black. Announced in the description for 1000lbs, ultimately delivered in 800lbs. It's almost compliant!
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A
Rating: 1 out of 5
I did not receive my package because it did not arrive where it was supposed to be delivered it says it is delivered but it is not there
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Response from MiniMX
Hello, your package has been delivered to the relay point since March 15, you can call us when it is like that or write us an email we are very available Have a nice day :)
A
Rating: 1 out of 5
rotten
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Response from MiniMX
Great :) if you hang up on us when we want to know what the problem is it will be complicated to remedy the situation Have a nice day, see you soon :)
A
Rating: 1 out of 5
Does not match the size guide
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Response from MiniMX
Hello, send us an email if there is a problem with the item you received [email protected] Have a nice day I am waiting to hear from you :)
A
Rating: 3 out of 5
Check with the person who handles the packaging
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A
Rating: 3 out of 5
Missing the assembly manual, had to do it myself
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A
Rating: 3 out of 5
Overall the motorcycle is not bad but has some flaws like the fork which is very soft, the carburetor very poorly adjusted and some tinkering, too bad because otherwise it's great
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A
Rating: 3 out of 5
The wiring harness does not match!!! But otherwise perfect for the rest.
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A
Rating: 3 out of 5
Fast shipping, good for me, it's been a long time since I ordered from you, I'm still happy, the only downside is that the fairing is not aligned with the other parts of the fairing on my erz 300S
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A
Rating: 3 out of 5
Delivered to the wrong place
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A
Rating: 1 out of 5
I did not receive the package
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Response from MiniMX
Hello :) we are sorry that your package is delayed due to the carrier and we are following the procedure to resolve this as quickly as possible Have a nice day
A
Rating: 1 out of 5
Worst order of my life, I ordered on Tuesday the 20th, it is the 26th I still have not received my order, despite the fact that I took a 24/48h order which is largely exceeded
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Response from MiniMX
Hello :) it seems that the carrier is unable to deliver to you because there is a missing digit in the phone number you provided I invite you to contact the carrier with the number of your package available in your customer area Have a nice day
A
Rating: 3 out of 5
Responsive and efficient customer service, they were good sports by quickly sending me a replacement part due to a merchandise mix-up on their part. The problem lies with the shipping since the first time I did not receive the correct part, then the correct part was shipped to Belgium while I am in the 06, and finally for the third shipment the address was not correct.
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