Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 3 stars

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A
Alain D.
Rating: 2 out of 5
following a purchase from 01/07/2026
my order placed on 01/07/2026 with number 0001614921: Lifan/Yx valve cap: 4 pieces; normally shiny finish ("chromed"): I received 2 shiny and 2 matte gray!!! I hope you understand that if I order 4 identical pieces, it is not to receive 2 + 2 different ones!!?...
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Sab B.
Rating: 2 out of 5
following a purchase from 01/07/2026
Delivery too long and uncertain
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Response from MiniMX
Hello Sab,

We are sincerely sorry to learn that your delivery experience did not meet your expectations.
Your delivery was presented at a relay point within 48 hours, departure on 08/07 arrived on 10/07.
Apparently, the pickup could have been made on 11/07

Best regards,
The MiniMX team
A
Alexandr G.
Rating: 2 out of 5
following a purchase from 24/06/2026
The switch between forward and reverse works very poorly, it works once in 10.
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Pierre V.
Rating: 2 out of 5
following a purchase from 01/07/2026
Quad received on time, very nice and seems powerful enough and suitable for my children aged 3 and 5. However, a generic manual was provided that does not correspond to this model, so there are things to assemble in the manual already done on the quad, differences between the manual and the quad, and especially explanatory photos in black and white where nothing is distinguishable. Moreover, once assembled, the alignment of the front wheels leaves much to be desired, and since the manual is unreadable, it is difficult to know if it is a mounting problem or a product failure...
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Jeremy D.
Rating: 1 out of 5
following a purchase from 22/06/2026
Error with delivered item. I am still without news about the replacement of my new item. A big lack of communication from the customer service.
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Alison M.
Rating: 3 out of 5
following a purchase from 07/06/2026
Delivery not respected, motorcycle left at the front door
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Ezan S.
Rating: 2 out of 5
following a purchase from 14/06/2026
The package was supposed to arrive on the 24th/25th according to the minimx website, yet the package only arrived now (July 6th). Moreover, I ordered the minimx big R 300 in blue. The payment went through and I was only informed a week later that the blue motorcycle was not available. So I took the green one; for a first experience, I am not satisfied with the management of the shipments as well as the management of the stock. However, the motorcycle works perfectly!
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Niicolle M.
Rating: 2 out of 5
following a purchase from 25/06/2026
Be sure to check all the screws of the vehicle you ordered because most of them are loose, and the instructions are very brief; nothing indicates that full maintenance should be done before starting. Disappointed
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Maud B.
Rating: 1 out of 5
following a purchase from 23/06/2026
I received the Quad, we assembled it without any problem, but after loading it, we realized that the battery didn't hold at all, not even for a second.
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Jean C.
Rating: 2 out of 5
following a purchase from 04/05/2026
Unpleasant person
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Fatiha A.
Rating: 1 out of 5
following a purchase from 04/06/2026
Package marked as delivered but not received
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Etienne R.
Rating: 1 out of 5
following a purchase from 16/06/2026
Very disappointing after-sales service !!
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Leandre P.
Rating: 1 out of 5
following a purchase from 13/06/2026
Delivery deadlines not respected
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Mickael V.
Rating: 2 out of 5
following a purchase from 13/06/2026
We did not receive it on time and I was the one who went to pick it up 45 km from my home otherwise we would have had to wait again.
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Teo L.
Rating: 3 out of 5
following a purchase from 14/06/2026
Necklace arrived late so 2 days of work wasted instead of a sticker the motorcycle peeled off re-glued with glue by my care the rest of the motorcycle ok
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Noemi P.
Rating: 2 out of 5
following a purchase from 09/06/2026
I would like to make a return
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Marc C.
Rating: 3 out of 5
following a purchase from 10/06/2026
Perfect
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Jean Barthélémy R.
Rating: 1 out of 5
following a purchase from 05/06/2026
I received the 2 inner tubes, I only received the 2 tires
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Ivan C.
Rating: 1 out of 5
following a purchase from 07/06/2026
Quad doesn't work.
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Loïc E.
Rating: 3 out of 5
following a purchase from 07/06/2026
Very nice product, however during assembly there were some surprises, fuel filter clogged at its end (probably a factory defect), then the fuel tap also obstructed leaving only an insufficient flow for the carburation.
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Nicolas D.
Rating: 1 out of 5
following a purchase from 06/06/2026
I am leaving this review to express my deep dissatisfaction. I ordered a black YX 150 cm³ engine, and instead I received a gray CRF engine. To top it all off, the protection cover for the gearbox pinion is missing, as well as all the screws. I sent an email a week ago to report the problem: no response, but instead, I received an automatic message today asking if I am satisfied. This is unacceptable, customer service is absent.
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Response from MiniMX
Hello,
The engines are ordered from the CRZ brand, distributor of the ZONGSHEN brand, as they assemble these engines on their motocross bikes, so we have no error regarding the engine; in the photo, the visible pinion cover is not present on the model, however, an order was sent back on 19/06/2026 and should be delivered to you in a few days.
In the photo, the engine is metallic gray and is compliant!

No mention of a pinion cover is indicated either on the sheet or in the photo, however, the sales service, concerned about customer satisfaction, has sent you the cover free of charge.

Perhaps you did not see that an order was placed; the date of 19/06 confirms our responsiveness.

Hoping this satisfies you nonetheless. (I am copying the response to the trustpilot, google interface)

Best regards,
Mini MX
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Victoria V.
Rating: 1 out of 5
following a purchase from 05/06/2026
Very disappointed and dissatisfied with my purchase. This is a complete dirt exhaust line. The cartridge does not fit into the line. It was indeed written on the item that it would surely need to be "sanded a bit" to fit. But here it is a matter of completely reshaping the part. This is not normal. The line is unusable, and since we have still tried to sand it, it cannot be returned. Disappointed.
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Malik B.
Rating: 2 out of 5
following a purchase from 04/06/2026
I am not very satisfied, poor finish
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Alain V.
Rating: 1 out of 5
following a purchase from 03/06/2026
Not happy because of model error during submission that does not match the catalog photo
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Tristan D.
Rating: 3 out of 5
following a purchase from 06/05/2026
Satisfied with the product in general, however not at all satisfied with the shipping as the product was ordered on May 6 and received 1 month later even though we still paid 50 euros for shipping fees.
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Quentin G.
Rating: 1 out of 5
following a purchase from 21/05/2026
I have never received my package
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Response from MiniMX
Hello Quentin,

We are sorry to hear that you have not received your package. We understand how frustrating this can be. A claim has obviously been filed and a credit has been issued to you.
Best regards,
The MiniMX team.
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Idir D.
Rating: 1 out of 5
following a purchase from 01/06/2026
I want to return the item
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Antoine L.
Rating: 2 out of 5
following a purchase from 30/05/2026
I would like a refund the product is broken it has been a long time since I sent an email
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Response from MiniMX
Hello,
We have not received any email from you either at [email protected] or [email protected]
Please contact us.
Best regards,
Mini MX
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Florian C.
Rating: 2 out of 5
following a purchase from 25/05/2026
Received scratched, right front wheel has play on the upper arm and the steering link is poorly adjusted.
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Alex F.
Rating: 1 out of 5
following a purchase from 30/05/2026
Order received quickly, however the part was damaged (scratches), some internal cracks
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Marie H.
Rating: 1 out of 5
following a purchase from 27/04/2026
Very gadgets and especially the customer service is really incompetent
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Morgan N.
Rating: 3 out of 5
following a purchase from 29/05/2026
I am disappointed with this experience. I ordered a motorcycle for my son's birthday that was supposed to be delivered on June 2 or 3. I received it today, June 8. Knowing that we pay €50 for shipping, etc., and no commercial gesture was offered considering the delivery delay. As for the motorcycle, very good motorcycle received in perfect condition. But really, the delivery times need to be reviewed.
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Lenny P.
Rating: 3 out of 5
following a purchase from 28/05/2026
Perfect
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Krust J.
Rating: 3 out of 5
following a purchase from 28/05/2026
Order of two similar quads, one arrived with a broken brake handle, the other with the plastic part that adjusts the quad's power, also broken. Aside from that, the quads work well, to see over time.
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Yann V.
Rating: 2 out of 5
following a purchase from 22/05/2026
No assembly instructions provided (forced to find online tutorials) Dirt Bike that won't start after 2 minutes of use If the Chinese products are this bad, why bring them to France? Good point: customer service and after-sales available and quite responsive
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Lindsay B.
Rating: 1 out of 5
following a purchase from 25/05/2026
Reception of the motorcycle lying on its side which caused a leak of the stored engine oil and the rear wheel is warped..
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Maxime B.
Rating: 3 out of 5
following a purchase from 26/05/2026
All parts are compliant except the head gasket.
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Brossier S.
Rating: 2 out of 5
following a purchase from 22/05/2026
The vehicle arrives and does not turn properly, carburetor not adjusted, delivery much longer than 48/72h I would not recommend here
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Karol S.
Rating: 1 out of 5
following a purchase from 14/05/2026
Hello, unfortunately I still haven’t received my package (FRTLN504054434). After a couple of emails, no phone contact from the DSV company in Belgium, I finally received an email on 01 June that the package will be delivered. I live and work on a military base (SHAPE) and I was waiting for a call from their courier but nothing... I don’t even know if they tried to deliver it. Please help me because I exhausted all possibilities (another calls and emails since yesterday and no response). If not, please refund me and I will lose the cost of delivery, but I have no choice. Thank you, Karol Sobczyk, +48663235990
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Bertrand B.
Rating: 2 out of 5
following a purchase from 21/05/2026
Announced delivery time of 72 hours, I still haven't received the motorcycle 10 days later. The problem certainly comes from the company responsible for the delivery but in any case, promises are not kept.
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