The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Product description really bad, the word adaptation needs to be reviewed. A product that is said to be adaptable on certain motorcycles means for me some holes to make or something basic and not starting to cut or having to make parts to be able to fix it
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Response from MiniMX
Hello :) it's the same principle of the word adaptable... you ordered a stabilizer kit developed by YCF for their motorcycle. If you don't have a YCF motorcycle, it is normal that it needs to be adapted to your motorcycle .. For any advice, the technician will be happy to help you over the phone. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
Delivery refund
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Acheteur Vérifié
Rating: 1 out of 5
For a first bad experience. Ordered a tire delivery with an inner tube normally. The tire was not the brand ordered and arrived but not the inner tube, finally leaves much to be desired - - - I don't know if I can recommend you...
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Response from MiniMX
Hello :) There was indeed an error in the product description, we apologize for that. We have received your email and we are taking the necessary steps :) Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Following the purchase of a 125 mx quad, some disappointments: the black and white handlebar mouse has a big yellow stain, I noticed a socket to charge the battery but no charger provided, instructions only in English and I think globally for several quads because the assembly instructions do not match exactly with the provided elements and especially a problem with the drum, I think a machining issue but which completely prevents the use of the quad. I have reported the information to customer service and am waiting for a response from them, hoping to receive a replacement part very quickly..
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Response from MiniMX
Hello :) you only informed us about your brake problem and the technician called you back within the hour to resolve the issue. It's a motor quad, there is no socket to charge the battery. If you have difficulties during assembly, just call us and we will help you as we did yesterday. It's the manufacturer who makes the instructions, not us unfortunately. Have a nice day :)
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Acheteur Vérifié
Rating: 3 out of 5
Front brake shoe broken and does not start
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Response from MiniMX
Hello :) you contacted the technician and your problem has been resolved. Have a good day :)
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Acheteur Vérifié
Rating: 2 out of 5
I received the engine gaskets broken, the casing was pierced
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Response from MiniMX
Hello :) if you have a problem with your order, just call us and send us an email, we always remedy the situation. I look forward to hearing from you, have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality, the valve broke twice.
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Response from MiniMX
Hello :) Vee Rubber is a recognized and completely reliable brand, if you keep tearing the valve off every time I think there is a mounting and tire pressure issue. I also recommend installing a gripster. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
I received the cartridge but did not receive the accessories to fix it as shown in the photo
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Acheteur Vérifié
Rating: 2 out of 5
The clutch cable that should go on a motorcycle in gear does not fit at all, it is too short once in place
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Response from MiniMX
Hello :) if you have a problem with an order, call us or send an email, we are very available. From what I see on your order, you received the ordered cable. I look forward to hearing from you
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Acheteur Vérifié
Rating: 3 out of 5
Lack of transparency on prices. I waited for the famous Black Friday to order thinking I was getting a good deal. The following Monday the motorcycle I bought cost 200 euros less. With the promo code, I would have saved about 100 euros on the vehicle. So obviously disappointed. I was thinking of buying a helmet too, but I bought it elsewhere.
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Acheteur Vérifié
Rating: 1 out of 5
The customer service....
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Acheteur Vérifié
Rating: 3 out of 5
Smooth and practical site
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Acheteur Vérifié
Rating: 1 out of 5
Always incomplete orders again this time the cap as a gift.. Well no I recommended I will not do it again with incompetent professionals
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Response from MiniMX
Hello :) I let you check your invoice but you did not select the cap as a gift, that's why you simply did not receive it. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Very thin a failing article I expect an exchange
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Acheteur Vérifié
Rating: 1 out of 5
I give 1 star because very bad first order never received I inform them I call the post office file a complaint send an email to minimix I limit harass them with phone calls they are arrogant with their customers no commercial gesture my order I only received it 1 month later a shame to avoid this unprofessional company
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Response from MiniMX
Hello :) your package was damaged by the Post and there are simply procedures we must follow and you did receive your order. We are sorry for the delay but the problem comes from the Post and not from us thank you for being measured in your comments and not saying that we are arrogant. All requests are handled and treated with the utmost care and we always do our best to satisfy our customers, I let you check the other comments... Have a nice day and see you soon
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Acheteur Vérifié
Rating: 3 out of 5
All the parts were perfect except the clutch cable repair kit I received an accelerator cable and I was supposed to have a gift that I did not get a disappointed eye
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Acheteur Vérifié
Rating: 1 out of 5
Delivery the next day not held and no response from customer service
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Response from MiniMX
Hello :) The delivery was indeed delayed by 24 hours by Chronopost, which is therefore independent of our will and these are things that unfortunately happen. Your package was indeed made available the next day. Customer service always responds you just need to call us we are open all day because I do not see any email from you. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Wrong color sent
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Acheteur Vérifié
Rating: 1 out of 5
Order not delivered after 6 days
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Response from MiniMX
Hello your package is indeed delayed by the Post which is independent of our will as the shipping times were respected on our part. A procedure is underway to ensure the fastest delivery of your package. I invite you to contact the Post directly in addition to our action. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Fast order, but do not promise non-existent stickers upon delivery.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery as usual
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Acheteur Vérifié
Rating: 1 out of 5
A part is broken
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Response from MiniMX
Hello :) if there is a problem with your order just call us, we are open all day continuously. I do not see any email from you. I am waiting for your news. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed with the fairing poor quality
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Acheteur Vérifié
Rating: 2 out of 5
I wanted to cancel my order and directly after placing it sent an email but I never received a response and everything was shipped
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Response from MiniMX
Hello :) we did not receive an email from you otherwise we would have of course canceled the order. We have no interest in having dissatisfied customers. Customer service opens at 9 am, just call us in such cases. Don't hesitate to contact us to resolve the issue. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
Low quality head gasket
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Response from MiniMX
Hello, it's a standard head gasket for YX engines, if you are not satisfied with a product you can return it and we will gladly refund you. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
Package not received or delivered to the wrong address?
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Response from MiniMX
Hello The post tracking indicates that your two packages were delivered to your mailbox on November 13. If there is a problem do not hesitate to call us. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
I only received the scratched fairings, in a garbage bag...
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Response from MiniMX
Hello, we do not ship products in garbage bags.. If you have a problem with the received item, call us to discuss it and send us an email with photos, we will be happy to respond to you. Have a nice day and see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Easy to use site
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Acheteur Vérifié
Rating: 1 out of 5
Following an order error I contacted customer service by email to change but the site does not keep track of the email and therefore they tell me they have received nothing and I can throw my sprocket in the trash
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Response from MiniMX
Hello we "keep" all emails and process all requests if we have not received it I invite you to resend it from your mailbox and we are available all day by phone. I am waiting for your news. Have a nice day :)
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Acheteur Vérifié
Rating: 1 out of 5
Not happy to have received my package like this
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Response from MiniMX
Hello :) could you tell us more? I tried to call you and got no response. Also, I do not see any email from you to customer service regarding your dissatisfaction. I am waiting for your news. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Technical advice not great
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Acheteur Vérifié
Rating: 3 out of 5
I am very disappointed with my order. The deco kit does not fit at all on the Varetti 150cc. Of course, the costs are at my expense. Moreover, I was offered a Monster board as a gift which was replaced by another one that I will do nothing with. Great
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Response from MiniMX
Hello as specified in the description, it is compatible with the old Varetti models, it is indicated on your motorcycle's sheet which ones correspond. It is always better to call us if you have any doubts. Have a good day see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
I ordered a dirt oneil I received it after 1 week knowing that the site says 72h maximum and there was a missing bolt at the level of the fork tightening collar
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Response from MiniMX
Hello :) your motorcycle left on Wednesday afternoon and you received it on Monday morning that is 72 working hours as indicated on the site. We are sorry if the carrier does not work on weekends see you soon :)
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Acheteur Vérifié
Rating: 1 out of 5
The carburetor is of poor quality, I don't even mention the air filter which is also of poor quality I hope to be refunded bought on a specialized site to have parts of this quality really disappointed
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Response from MiniMX
Hello :) we have no problem with these products, if they do not suit you you are free to return them and we will refund you without any problem. Have a nice day see you soon :)
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Acheteur Vérifié
Rating: 3 out of 5
Shipping costs are too expensive
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Acheteur Vérifié
Rating: 3 out of 5
Motorcycle received on time, a lot of things to assemble not easy for beginners, deco kit already glued with quite a few bubbles on it
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Acheteur Vérifié
Rating: 3 out of 5
The deco kit is not 'plug & play', 2 modifications are necessary for adaptation, inner tube OK, the gripster is ok but does not match the photo, and rim tape of poor quality: it tore during assembly!
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Acheteur Vérifié
Rating: 2 out of 5
Product not corresponding (not suitable?) for the vehicle while it was specified compatible... No technical sheet for the vehicles. Only the chat works during office hours... Too bad, this has happened several times (3 times). That I order various products and always something. Disappointed...
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Acheteur Vérifié
Rating: 3 out of 5
Good site but a bit slow
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Acheteur Vérifié
Rating: 2 out of 5
The site bugs a lot to the point that I can't remove purchases from my cart and therefore can't place an order, the motorcycle I bought on this site two weeks ago has an electrical manufacturing problem and my inner tube is dead due to quality negligence, very happy at first but ended up being very disappointed!
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