The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Very disappointed with this engine, maybe a defect..., it needs oil every two days... I notice it leaking and drying in a ball on the threads of the exhaust screws... Otherwise it runs well...
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Acheteur Vérifié
Rating: 2 out of 5
Delivery received on time, very well packaged but does not work properly!!
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Response from MiniMX
Hello, do not hesitate to contact our customer service at: 09.72.39.05.39. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Hello, part received not compliant with the reference ordered on the site. A credit note received in exchange. Best regards.
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Response from MiniMX
Hello, after email exchanges with our sales service regarding your reception, we are out of stock on the item you wanted. It is for this reason that our sales representative contacted you by phone to offer you a credit note that you accepted, a credit note for the amount of the item you wanted so that you can reorder it as soon as it is back in stock. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Too bad many parts are out of stock
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Acheteur Vérifié
Rating: 1 out of 5
At this moment, service isn't that good. My package got damaged, the post office automatically returned the goods as they didn't want to deliver the package in this state. As till this moment, I need to wait for the money to be refunded and make a new order.. Seems to me that a automatic postage of a new order shouldn't be that difficult?
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Response from MiniMX
Hello, our customer service will contact you to resolve this incident together. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Missing my calendar noted on the invoice
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Acheteur Vérifié
Rating: 3 out of 5
Good fork cover
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Acheteur Vérifié
Rating: 1 out of 5
The rim is all deformed and bent, I sent an email but no response, disappointed with customer service and product quality
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Response from MiniMX
Hello, you contacted our customer service on May 11 at 9:25 PM and a response was given to you on May 12 at 9:22 AM. We have products from entry-level to high-end. You purchased our entry-level rim, if the quality of the product does not suit you, you can return it to us. Best regards, MiniMX
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Acheteur Vérifié
Rating: 3 out of 5
The handle I ordered did not fit perfectly on my dirt bike.. I had to shorten and file it thanks to the model of my old handle
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Acheteur Vérifié
Rating: 3 out of 5
No issues with the seller, but please change the carrier. Package smashed, deadlines absolutely not respected.
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Acheteur Vérifié
Rating: 1 out of 5
Fairly good navigation on the site, but not enough information on the products, so what I ordered does not match my request
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Response from MiniMX
Hello, do not hesitate to contact our sales department for advice on your future orders. Our team is at your disposal for that. You can return the items in their original packaging, if they are new, they will be fully refunded. Best regards, the Mini MX team
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Acheteur Vérifié
Rating: 1 out of 5
Delivery took 3 weeks
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Response from MiniMX
Hello, you placed an order on 29/04 and made a payment by bank transfer. Orders are processed upon receipt of your payment in our bank account. Your order therefore left our warehouse (in France) the day after its validation by the accounting department, that is to say on 11/05 and was delivered to you on 17/05 (in Belgium). Your delivery took 3 working days for international. All this information is available in your personal space on our Minimx site. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed, I made a mistake in the order so I then contacted customer service by phone to change the first name and last name of my order because there was a typo from my autocorrect, customer service guaranteed me that the name and first name had been changed, but when I picked up my package it turned out that it had not been changed. I was very lucky because I proved that it was indeed my order with the emails received, disappointed I will not order from you again
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Response from MiniMX
Hello, our service has indeed made the modifications to your address and name error following your phone request. However, it turns out that a computer error must have persisted, and we apologize for the inconvenience caused. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Good quality part
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Acheteur Vérifié
Rating: 3 out of 5
Customer service is catastrophic!
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Acheteur Vérifié
Rating: 3 out of 5
Good site
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Acheteur Vérifié
Rating: 3 out of 5
Twisted plastic kit + poorly protected deco kit missing a color part.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, Following my order on your site (Mini Mx) I want to inform you that the main axle which is 114 MM is too small for an Apollo RFZ. What is unfortunate is not receiving a motor axle when ordering a motor.
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Acheteur Vérifié
Rating: 3 out of 5
I gave 3 stars because I ordered a right valve inner tube and received a tube with a curved valve. Otherwise, fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
Damaged tank delivered. I called Minimx and spoke to Nicolas who offered me €10 refund on a part worth €25. I have to return the part at my expense (€9.90) and since then no news......
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Response from MiniMX
Hello, our sales department will contact you to clarify this incident. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Not like the original, handling of the bike is not great.
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Acheteur Vérifié
Rating: 1 out of 5
Arrived very damaged
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Response from MiniMX
Hello, have you thought about contacting our customer service? Our sales technicians are available from 9 AM to 6 PM. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Very fast delivery, but I did not receive the throttle and clutch cable kit, I only received the frame.
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Acheteur Vérifié
Rating: 1 out of 5
As soon as you tighten it at the bottom, it blocks the handle, not great
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Response from MiniMX
Hello, have you contacted our customer service? Our products range from entry-level to high-end, you purchased a budget quick release. However, if the quality of it does not suit you, you can return it to us. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Ordered in yellow, received in orange. Honestly disappointed.
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Response from MiniMX
Hello, you should have received with the model the decoration kit corresponding to your order. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Overall it's okay, some descriptions are not always up to date hence the 3/5, for customer service R.A.S. 5/5 I was very well informed.
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Acheteur Vérifié
Rating: 3 out of 5
Very fast and compliant delivery but some products are of poor quality.
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Acheteur Vérifié
Rating: 2 out of 5
Premium delivery arrived with a 1-week delay, unacceptable, the delivery cost more than the air filter to have it exactly 11 days later.
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Response from MiniMX
Hello, looking at your order history placed on 26/04 at 18:00, it was indeed shipped the next day 27/04 and delivered by CHRONOPOST on 28/04. The shipment was indeed made on time. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a 125 cc piston and received an oil filter instead.
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Response from MiniMX
Hello, have you thought about contacting our sales service to report this error in the reception of your order? I see today that you returned the item to us. Our sales service will contact you. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Deadlines not respected. But the items are correct and prices attractive.
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Acheteur Vérifié
Rating: 1 out of 5
The ordered caliper does not match its description for motorcycle
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Response from MiniMX
Hello, we have forwarded your file and its references to our sales department. They will contact you very soon to provide you with a solution. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
Order placed, but still nothing received
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Response from MiniMX
Hello, according to your tracking number accessible in your personal space, your order was supposed to be delivered on April 28, 2021. If this is still not the case, I invite you to contact the carrier to obtain more information regarding the tracking of your package. We also invite you to subsequently contact our sales department at 09.72.39.05.37. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
I received the torn elastic
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Response from MiniMX
Hello, First of all, please excuse us for this inconvenience. Have you contacted customer service so they can remedy this problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Not very good quality.
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Response from MiniMX
Hello, in a constant effort to improve our products and your customer experience, do not hesitate to share your feedback with us. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I haven't received my order, I just reordered and hope to get the same deal
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Response from MiniMX
Hello, Have you thought about contacting the carrier to report this delivery anomaly? Please do not hesitate to quickly inform our sales department about your issue with this order. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
Two orders, twice disappointed by the quality of the items and it was specified for one model and in the end it doesn't even fit
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Response from MiniMX
Hello, What quality are you looking for? INOX? Which Dirt Bike do you have, brand and model? Can you attach a photo to [email protected] The line bends are explained in the description with illustrations of the different models. The KLX/CRF type line is a straight bend line with very little curve that is compatible with central double beam frames. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Honestly, it's all Chinese in the entire order I placed, the clutch cable broke like nothing, the ball must have been poorly crimped because it broke on the first use, so I will modify it if they send me the same one.
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Response from MiniMX
Hello, have you contacted customer service regarding your cable? Our product ranges are from entry-level to high-end (when it exists), regarding engine parts, all suppliers are Asian, Lifan is a Chinese manufacturer, so their parts are as well. Moreover, all entry-level parts for Pit Bikes are also. However, you can take a Pro Taper clutch lever, a Formula brake kit if you are looking for superior quality. Please note that you can return products that do not meet your expectations and we will refund you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I received my parts but I made a return and I'm still waiting for my refund
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Response from MiniMX
Hello, Your order dates from 18/04, the return was made on 26/04 at the warehouse and refunded the next day by accounting on 27/04. This information is available on your Mini MX online account transparently. Bank re-credits generally take 48 hours (depending on the banking institutions). Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Generally, I always give the maximum score but here I find it unfortunate that some items are not detailed which sometimes makes us take parts without knowing if they will fit our bike.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered and then 2 days later I was told it was out of stock so I had to remove the item in question and then the order arrived the next day.
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