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Rating: 3 out of 5
Satisfactory overall.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
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Rating: 2 out of 5
Ordered the wrong product by mistake, I called the platform, they will take it back but at my expense (still have to pay 6€ for return), and no refund. Disappointed, what a shame.
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Response from MiniMX
Hello, indeed we take return costs in cases where the product is not compliant. Unfortunately, we cannot offer return costs in every case. Also, we refund upon receipt of the product, we do not quite understand your comment: "and no refund"? Best regards, Mini MX
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Rating: 1 out of 5
Poor quality staff and bad advice!
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Rating: 3 out of 5
I received the damaged part I had to repair it and then install it.
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Rating: 3 out of 5
I received no technical sheet to identify the cables.
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Rating: 2 out of 5
I received an item that was not the color ordered. This color was precisely the one I did not want. The one received is not nice. But delivery times and locations were respected.
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Response from MiniMX
Hello, we apologize if the shade does not meet your expectations, our choice remains limited on this product. We will pass on the information to take a more current photo. Best regards, Mini MX
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Rating: 3 out of 5
Easy site.
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Rating: 2 out of 5
The hub of the rim was scratched as if it had already been used and the rim was really warped, I had to check completely.
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Rating: 3 out of 5
Red fuel hose ordered you receive red but it's more orange than red and the radiator kit joint cut in two hours while I had bought a complete engine gasket set.
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Rating: 3 out of 5
I would have liked to have stickers on the price that was paid.
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Rating: 3 out of 5
I made an order for delivery 48/72h (received in 3 days) and another a few days later for 24/48h (received in 4 days while I had a riding session planned...)
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Rating: 1 out of 5
Disappointed with the last delivery
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Response from MiniMX
Hello, Have you reported your missing item to customer service? Best regards, Mini MX
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Rating: 3 out of 5
Too small return.
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Rating: 1 out of 5
Delivery the next day before 1 PM. You receive it in 1 working week
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Rating: 1 out of 5
I paid to be delivered in 48 hours and 14 days later still no package, and customer service kindly told me to sort it out with Chronopost.
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Response from MiniMX
Hello, Your package is still awaiting additional information: Comment: Awaiting additional information for new delivery Comment: Please send us your delivery instructions to receive your package as soon as possible. You need to contact Chronopost to provide them with more information; otherwise, it will be returned to the sender. We apologize for this inconvenience, but at this stage, you are the only one who can resolve this delivery problem. Best regards, Mini MX
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Rating: 2 out of 5
The quality of the kick I ordered is unacceptable. The locking screw was poorly machined and does not allow the kick to be securely held...
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Rating: 2 out of 5
Well received but the head of the cleaner was broken.
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Rating: 1 out of 5
Ordered and paid for equipment only to learn a few days later that one of the two items is unavailable, so I have to go find it elsewhere. Then, after receiving the items in stock, no information on connections either by phone or by email to customer service who know no more! Equipment claimed to be compatible which ultimately is not. Disappointed because the site is quite complete but not up to date and customer service lacks knowledge of the equipment.
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Response from MiniMX
Hello, This order concerns an ignition plate and a carburetor. According to your history, no modifications have been made to this order. Our displayed stock is in real-time; however, it can happen that a discrepancy between the theoretical and the physical occurs on the last available piece (stock displayed in quantity on the site). Our telephone operators are very responsive to inform you if this case occurs. Regarding their knowledge, if theirs is insufficient, they can still rely on our workshop, which will surely advise you. However, this ignition kit is compatible with YX and Lifan engines from 125cc to 150cc (except for the 150cc LIFAN). As for the carburetor, it is a classic in Pit Bikes; what difficulty did you encounter? What engine do you have? We hope to provide you with better service for your next order and better advice. Best regards, Mini MX
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Rating: 1 out of 5
The carb doesn't work at all
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Response from MiniMX
Hello, The 26mm MIKUNI carburetor is one of the most sold and widespread models; however, you need to adjust your idle and needle settings or jet if the original setting is not sufficient. A carburetor cannot be plug and play as it necessarily requires adjustment based on the engine. Best regards, Mini MX
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Rating: 1 out of 5
Handle received but is not adjustable. Product return!
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Rating: 1 out of 5
Great seller site but goods not up to expectations
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Response from MiniMX
Hello, We have noted your comment and request for customer service, and please know that we will provide you with the necessary assistance for the proper functioning of your product. We apologize for this inconvenience and remain at your disposal. Best regards, Mini MX
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Rating: 1 out of 5
Hello, I regret to inform you that I am not very satisfied with the 26mm CARBURETOR due to poor machining of the slide, so I cannot use my accelerator cable properly, making the part more useful for screws than anything else. But I do not hold it against you; you can see I have reordered a MIKUNI 26mm carburetor from you!
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Rating: 1 out of 5
I need to review the order because the thread of the brake disc is defective; the screw turns in the void
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Rating: 3 out of 5
My product is of poor quality.
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Rating: 3 out of 5
1st order received early March but the 2nd no news for 10 days.
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Rating: 3 out of 5
Not satisfied with the brakes.
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Rating: 2 out of 5
I think I will not recommend because when I made my first order to buy my motorcycle, I was supposed to receive a sticker sheet as a gift because I paid 600 for my motorcycle, the least you could do is have a gesture, a gift, but the worst part is that I got nothing and you charged me 19€ for it. I have told you several times and I still have nothing. I placed another order two weeks ago and still no gift, my sticker sheet, even if it's not a monster, I don't care, I'm not difficult, I'm 34 years old so I know politeness, so I remain polite but I hope you will send it to me. Yes, I am disappointed, it's been almost a year after all, thank you.
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Response from MiniMX
Hello, gifts must be selected when you place your order, it is unfortunately within the limits of available stock. I checked your customer account and you did not pay for the sticker sheet selected as a gift because the sheet costs 19€ but you also received a discount of 19€ (19-19=0€, see invoice on your customer account). Unfortunately, this product was unavailable as a gift at the time of your order and we apologize for that. Best regards, Mini MX
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Rating: 1 out of 5
Order compliant, but one piece of the order is second-hand. I pay for new equipment...
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Response from MiniMX
Hello, First of all, I apologize for the inconvenience. Have you contacted customer service to report it? Best regards, Mini MX
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Rating: 2 out of 5
Damaged product
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Response from MiniMX
Hello, First of all, I apologize for the inconvenience, have you contacted customer service to report this? Best regards, Mini MX
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Rating: 2 out of 5
Package received as agreed, but 3 items that were in the package are damaged! I sent an email to find out what to do in this case and I have not yet received a response...
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Rating: 3 out of 5
They got the jersey and size wrong but I’m not complaining. Mistakes happen.
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Rating: 2 out of 5
I did not receive them at home, I had to go to the post office disappointed
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Response from MiniMX
Hello, You selected Colissimo POST OFFICE as the delivery method. It is therefore completely normal that your package was delivered to the post office. Best regards, Mini MX
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Rating: 3 out of 5
Good site.
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Rating: 2 out of 5
I ordered a carburetor for a 125 dirt bike and when I install it, it touches the engine, pffff nonsense, if you don't sell the right parts, if this happens again, I will go elsewhere!!!
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Response from MiniMX
Hello, If the carburetor touches the engine, the problem is not the carburetor but the intake manifold. The carburetor is suitable for a 125cc engine (although a bit small, you could install a larger type MIKUNI 26mm). Best regards, Mini MX
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Rating: 3 out of 5
Poor communication.
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Rating: 3 out of 5
The joints I ordered do not match the vehicle purchased on the site
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Rating: 1 out of 5
there is always a delay
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Rating: 3 out of 5
Too bad the box was damaged upon arrival at the post office, it was not delivered on the indicated day but the following day.
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Rating: 3 out of 5
Master cylinder ordered of poor quality... Sold as a banjo in M8 while it is an M10 with a fitting to convert to M8, a fitting that broke with a not violent turn of the key given the little material between the two. Nothing to say about the site and the delivery but be careful with the products...
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Rating: 1 out of 5
Order placed and paid with express delivery 48-72h and paid the same day, I received it after 15 days after having to send multiple emails
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Response from MiniMX
Hello, The COLISSIMO option is not an express delivery option, we will be able to offer you an express service in a few weeks with the integration of the CHRONOPOST service. Your order placed on 15/03 was handed over to Colissimo on 16/03 without any delay, unfortunately the abnormal delay is independent of our will, our services have repeatedly reported the incident in order to unblock the delivery of the package which seemed to have suffered an incident. We apologize for this abnormal delay which is unfortunately independent of our will. Best regards, Mini MX