The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
3 of my items need to be returned because the description of the items is not precise enough and these items do not correspond to my motorcycle, despite contrary indications in some descriptions. The site itself is well done and the delivery is perfect too. But the lack of precision in the descriptions means that I often have to return my items, which costs me money and greatly disappoints me. Moreover, I contacted you by phone for additional information on the correspondence of the items with my motorcycle, I was redirected to the online chat which told me to look directly on my motorcycle, in the end I have no additional information. Very disappointed with this order.
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Acheteur Vérifié
Rating: 1 out of 5
Engine arrived with problems, rotor and ignition coil dead and the new ordered part had a cut wire, it is not normal that I have problems with the 150yx
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a performance ignition kit that arrived on time but the wires of the wiring harness were poorly crimped and came undone when I tried to connect them. The terminals of the coil also broke. I had to redo all the connections. In addition, the anti-parasite was damaged and broke when I put it on the spark plug. I had a start of dialogue with customer service who asked me questions about my problems but after answering I received no response...
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Acheteur Vérifié
Rating: 3 out of 5
Happy with the service provided and the speed of delivery
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Acheteur Vérifié
Rating: 1 out of 5
Not satisfied at all
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Response from MiniMX
Hello, Can we provide you with support or answers? Please note that the return conditions are available at the bottom of the page and that you can return products that do not suit you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
More than 1 week for preparation
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Response from MiniMX
Hello, We were moving from 01/25 to 02/08 inclusive, all our orders resumed shipping the week of 02/08. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Rather correct but the prices are high for the quality
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Acheteur Vérifié
Rating: 2 out of 5
delivery in 2 weeks I ordered a poster for €1 instead I received a pair of valve caps lol ... it's getting worse unfortunately.
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Still the same problem, deliveries are way too long.
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Response from MiniMX
Hello, Shipped on 15/02 without delay delivered on 18/02, deadline respected, you chose COLISSIMO the delays are 48h/72h. You have placed several orders and with each order, you leave negative comments. Your only goal is to disparage our company. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive my 12" wheel air chamber
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Response from MiniMX
Hello, Did you contact the sales and customer service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Catastrophic, never received the order and to this day still no refund... If no refund or solution by Friday, I will block payment via Mastercard.
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Response from MiniMX
Hello, You placed an order on Saturday 13/02 and it was shipped on 15/02. Unfortunately, your package heading to Belgium could not be delivered to your address for reasons unknown to us as indicated by your package tracking, it is apparently being returned to us as of 24/02: Colissimo message: Wednesday 24 February Your package is in transit on our logistics platforms to be delivered to you as quickly as possible. You will understand that this is independent of our will, you will of course be refunded the full amount of your order upon receipt in the warehouse. We sincerely apologize for this inconvenience. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
In a word CATASTROPHIC 3 orders placed and 3 problems First order Ref 0001196426, the tapered bearings were not the right ones, I returned them and I never received a refund... order N 2 ref 0001200251 never arrived and was returned to the sender for no reason... order n3 ref 0001199329 same as order number 2 I called to have my parts resent and apparently that is not possible. To date I have received no refunds. If by the end of the week I do not have a refund, I will block transactions via Mastercard. We can conclude that the service is deplorable, I strongly advise against this site
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Response from MiniMX
Hello, Your first order concerns a YCF tapered bearing KRDIRECTION41 TAPERED STEERING BEARING YCF 41-23.5MM / 41-22MM We are sorry that this is not compatible with your motorcycle. The return was registered on 25/02 and accounting refunded on 26/02, you should have received the refund on your original payment method. The second order left our premises but for reasons unknown to us it was not delivered in Belgium and was returned to the sender, according to the tracking it is still in transit, the same for the third order, there must really be an address problem or a problem with the Colissimo service in Belgium because two orders were returned to the sender with the indication:
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Acheteur Vérifié
Rating: 3 out of 5
Customer service nothing to report
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Acheteur Vérifié
Rating: 2 out of 5
Disappointment, very long delivery time additional payment for express delivery 24/48h not blocked on their site despite the move. After calling after 15 days, I was told that my parts would be shipped on Monday without fail received Friday (5 days later) total delay 3 weeks!!! Not very serious .....
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation, our teams did their best to catch up on 15 days of accumulated orders as quickly as possible. We are now back to normal and have resumed our level of service and order processing. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Meh
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Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 3 out of 5
I ordered my valve clearance shims and a 2021 CRZ poster but I did not receive the poster
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Acheteur Vérifié
Rating: 2 out of 5
Following my order, I was called and told that the color chosen for my gloves is no longer available, forced to take another color. Following that, I received my package where my boot bag is torn, following that I was given a voucher for the amount but no more bags available, so I end up with gloves not in the right color, an unusable boot bag, and a voucher on a site where there is nothing left at a low price or items that interest me.
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Acheteur Vérifié
Rating: 3 out of 5
Incomplete kit why doesn't it contain the tension wheel present on other sites? I will have to reorder the complete kit but this time on another site instead.
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Acheteur Vérifié
Rating: 1 out of 5
Wednesday 17 February: Your package could not be delivered, it is being returned to the sender. Wednesday 17 February: Your package is at the delivery site serving your address. We are preparing it for delivery.
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Response from MiniMX
We are not systematically trying to clear ourselves but this is independent of our will and we are again sorry for all these troubles. Rest assured that you will be refunded upon receipt of the order in our warehouses, do not hesitate to get back to us if needed. We invite you to choose another delivery method (relay point or GLS home) for your next deliveries and to verify the delivery information. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
During my order, another unavailable motorcycle was ordered instead of the one I wanted, but Minimx quickly contacted me to resolve the issue.
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Acheteur Vérifié
Rating: 2 out of 5
The plastic kits were not the right size
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Response from MiniMX
Hello, You purchased plastics for YCF 50A compatible only for YCF 50A. If your plastics are not the right size, it means you took the small YCF and you probably have a normal YCF model.
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Acheteur Vérifié
Rating: 3 out of 5
Too many parts out of stock on the site and it's getting worse.
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Acheteur Vérifié
Rating: 1 out of 5
Order received but not on time, I paid to have the parts in 48h72 not received in 48 or 72 hours, I was just told that Mini MX was changing locations, no commercial gesture nothing
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We sincerely apologize for this exceptional delay related to our relocation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed by the lack of dialogue and the delivery time
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Response from MiniMX
Hello, We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. The message was noted at the top of the site and in the main banner. We apologize for this exceptional delay related to our relocation. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Parts that do not fit and return at the buyer's expense
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Response from MiniMX
Hello, In the case where our parts are compliant with the order, we do not cover return shipping costs. All return conditions are available at the bottom of the page. https://www.minimx.fr/fr/content/14-conditions-de-retour Sorry that your parts are incompatible with your motorcycle, do not hesitate to contact us if we can provide you with technical assistance. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Delivery still not received at my home, waiting.
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Acheteur Vérifié
Rating: 3 out of 5
Parts poorly packaged, so the crankshaft thread was damaged upon delivery, then the crankshaft was incorrectly referenced as it does not fit a YX 150 type CRF, bearing and distribution drive not the right size.
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Acheteur Vérifié
Rating: 1 out of 5
A delivery arrived 7 days late, I sent you an email and you told me it was stated on the site that you were moving when it was not mentioned
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Response from MiniMX
Hello, The message was noted at the top of the site and in the main banner. We were moving from 25/01 to 08/02 inclusive, all our orders resumed shipping the week of 08/02. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Not the right one
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Response from MiniMX
Hello, The double line is for XDURO. What do you have as a Pit Bike? Because if the double line is not centered for your bike, it will not be compatible. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Scratched piston! So not great but fast delivery on the other hand
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Response from MiniMX
Hello, We apologize for the inconvenience, have you contacted customer service to report the problem? Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
I was refunded following a first order that was displayed as in stock but was not and I waited 17 days for my order
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Response from MiniMX
Hello, As indicated on the website, we were moving from 25/01 to 08/02, all shipments resumed on 08/02, this explains the extended delay on your order. We indicated this in several places on the site, we apologize if you did not notice this information before confirming your order. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The site and delivery times are fine, but no date has been communicated to me by email.
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a rear brake kit for a CRZ on 03-01-2020 and received a kit for an Apollo. So I returned the part to minimix, thinking it would arrive. ON 20-01-2021 I placed the same order again, making sure to click on the CRZ model, and checking the photo to ensure it was the same part, and once again I received the same part as on 03-01-2020, which is a kit for an Apollo. On my first return, I even made a drawing to the size of my part with my phone number while waiting for a response, but nothing, so I think I will go see your competitors.
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Response from MiniMX
Hello, The brake kit has a 15mm axle with a standard mounting distance for the brands CRZ, Bastos, YCF, Apollo, and is not specific to Apollo. I invite you to provide us with your exact model, year, and possibly a photo so we can identify your pit bike model. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
You sell lots of things but nothing matches!
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Response from MiniMX
Hello, You took a two-pin electrical harness, so you need a 2-pin CDI, but if you install it on a one-pin CDI, it will definitely not be compatible. If you wish, you can download a return slip at the bottom of the site to return them for a refund.
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Acheteur Vérifié
Rating: 3 out of 5
I don't know if it's Minimix's responsibility or the post office's, but I only received my package yesterday, February 2, 2021. I had chosen the Leclerc relay, but I don't know why my package ended up at a post office depot that opens from 9:30 AM to 12 PM and from 2 PM to 4 PM, which is not practical at all when you work.
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Acheteur Vérifié
Rating: 1 out of 5
The parts I ordered could not be mounted because the puller I ordered has a defect, the threading of the tool breaks without forcing. Disappointed.
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Response from MiniMX
Hello, Have you contacted the sales service? Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
For me, the best pitbike parts site
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Acheteur Vérifié
Rating: 1 out of 5
Received tire not compliant with what was presented on the product sheet. Shipping costs not refunded, return costs at my expense. Expected refund: 5€ out of the 25€ spent. The tire went to the trash. Customer service is naive and needs to be taught the trade, a nice bunch of amateurs on this point. I do not recommend.
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Response from MiniMX
Hello, The YX cross tire is our first price at 19.9€. Indeed, you are right about this type of first-price tire, the studs can vary depending on the series, which may suit some customers, which apparently is not your case. I therefore invite you to opt for the VEE RUBBER/KENDA or Michelin range to obtain a recognized and stable manufacturing reference. On these references, we can guarantee the exact compliance of the brand's catalog reference. My colleagues at the standard have verified the compliance of your order with what you ordered. Take the brands above, and your requirements will be met. We apologize for the inconvenience. Best regards, Mini MX
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