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A
Rating: 3 out of 5
Simple access and ordering site.
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
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Rating: 3 out of 5
I can't start the engine even though it's new.
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Rating: 1 out of 5
Incomplete package....
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Response from MiniMX
Hello, Which item was incomplete in your delivery? Best regards, Mini MX
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Rating: 3 out of 5
Clear site
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Rating: 1 out of 5
Delivery complications
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Rating: 3 out of 5
Doesn't start easily, a valve adjustment is necessary so I have to wait for my valve set.
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A
Rating: 1 out of 5
very good
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Response from MiniMX
Hello, We do not understand your rating of 1/5. Maybe a mistake. :-) Best regards, Mini MX
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
I was very happy with this site at first but later less so because I received a scratched item and a wrong model footpeg.
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Rating: 3 out of 5
Not satisfied with the delivery
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Rating: 3 out of 5
Good
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Rating: 2 out of 5
My son rode for 10 minutes on a quiet path and all the spokes are broken results no more rim very disappointed
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Response from MiniMX
Hello, Have you opened a customer service ticket? Best regards, Mini MX
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Rating: 3 out of 5
Perfect
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Rating: 2 out of 5
Ignition broken upon receipt
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Response from MiniMX
Hello, Did you derail? Did you make a customer service request? Best regards, Mini MX
A
Rating: 1 out of 5
very long and not pleasant
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Response from MiniMX
Hello, You placed your order on Friday 8/01 at 16:40, the order was therefore shipped on Monday 11/01 and was delivered to you on 14/01. If you want a faster delivery, you can opt for TNT 24h delivery. Best regards, Mini MX
A
Rating: 3 out of 5
Not precise enough
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Rating: 1 out of 5
I am disappointed for the moment
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Response from MiniMX
Hello, What problem did you encounter with your order?
A
Rating: 1 out of 5
Part very very poorly finished clutch lever very very poorly molded color of the cable deteriorated very unhappy and very disappointed
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Response from MiniMX
Hello, Would you like to return the products so that we can refund you? I invite you to choose higher-end products because the clutch lever with a 9.9€ handle is really the first price, the quality is equal to its price. I invite you to take the CNC YCF clutch levers or see PRO TAPER which have a real quality of finish. Regarding the clutch cable, if the aesthetics do not suit you, I invite you to take a classic black cable, maybe this one will be more suited to your expectations. Remaining at your complete disposal, we apologize for the inconvenience. Best regards, Mini MX
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Rating: 1 out of 5
Poorly packaged part
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Rating: 1 out of 5
Order not compliant with the photo
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Response from MiniMX
Hello, Which product does not meet your expectations, would you like to return the product(s)? I see that you took a quick release for 50€ (Electric YCF) and CRF50 parts. If you have a YCF 50E, the CRF50 tanks will not be compatible, and vice versa on the quick chain release if you do not have a 50E. Best regards, Mini MX
A
Rating: 3 out of 5
The site is easy to understand, nothing to say.
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Rating: 1 out of 5
I received a tire of the wrong size, after a complaint by email no response from them
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Response from MiniMX
Hello, Following the opening of your ticket, a response has been provided to you. If the product does not meet your expectations, you can of course return it (see return conditions at the bottom of the page). Best regards, Mini MX
A
Rating: 1 out of 5
It's simple, I am not at all happy with this site, they are not serious at all. Indeed, I had to order this product because my son's new 70 cc for Christmas, he used it 2 times and it no longer starts and they are not even able to send me the original starter. I have to make do with this product that I have to tinker with (said in their words). They do not want to take back the motorcycle that no longer starts, while the law states that it is guaranteed for 2 years by the manufacturer, and that they are obliged to refund me. They do not want to know anything. So I really hope you will read my message before buying from them.
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A
Rating: 1 out of 5
Site with zero customer service
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Response from MiniMX
Hello, Which part do we need to provide customer service for? A spacer? A brake pedal? If your parts do not fit, you can simply return them and you will be refunded. You say we have no customer service, we have no open tickets or customer service requests. What can we do to satisfy your customer service request that is currently not open? Best regards, Mini MX
A
Rating: 2 out of 5
Box arrived half broken engine upside down oil spilled everywhere
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Rating: 1 out of 5
Bad.. not the right size. An exhibition piece, let me explain, the carbon started to bubble after 5 minutes of heating... and all for 69 euros. Don't be surprised if people buy on Amazon.
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Rating: 1 out of 5
Not very good
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Response from MiniMX
Hello, Did you encounter any inconvenience during the order and its delivery? Would you like to return your product? Best regards, Mini MX
A
Rating: 1 out of 5
The parts are of good quality but the delivery leaves much to be desired
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Response from MiniMX
Hello, your order placed on 24/12 was ready to be shipped on the same day, however, since the 25th is a holiday, it could not be handed over to the carrier on Monday (no pickups on 24/12 unfortunately) and was therefore shipped on Tuesday 29/12. We apologize for this inconvenience that is beyond our control. Best regards, Mini MX
A
Rating: 3 out of 5
I received super hard and brittle hoses.
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Rating: 1 out of 5
Delivery never arrived!!!! And delivery not refunded even though I was in no way responsible. The address was correct. No commercial gesture.
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Response from MiniMX
Hello, The delivery information was apparently incomplete and pending instructions on GLS since 27/11/2020. It was therefore returned to the sender on 10/12/2020 in the absence of modification. Your order consists of a chrome brake lever, if you wish to place an order by modifying or adding the correct delivery information, a discount voucher with free shipping has been credited to you. Best regards, Mini MX
A
Rating: 3 out of 5
Concern about starting due to the fuel hose being too short.
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Rating: 3 out of 5
Hello, I received a dirt rookie with a problem regarding the brake pedal at the foot that goes under the engine, you can't brake at all.
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Rating: 1 out of 5
Bad experience!
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Response from MiniMX
Hello, We sincerely apologize for the inconvenience, did you receive our response following your ticket opening for the scratched fairings? Best regards, Mini MX
A
Rating: 1 out of 5
Very long delivery times
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Response from MiniMX
Hello, You placed your order on 23/12 at 3:00 PM, it was prepared and ready for shipment on 24/12 without delay. Please understand that on Thursday 24/12 the carriers did not make any pickups and therefore it was logically received by the carrier only on Monday 28/12 because Friday was a holiday, Saturday and Sunday were closed. It was delivered to you on 31/12. The Christmas period is a saturated period that experiences delays mainly due to holidays. Do not hesitate to request express carriers like TNT if you want a shorter delay. I still ask you to please excuse us for this extended delay that is beyond our control and we remain at your complete disposal. Best regards, Mini MX
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Rating: 3 out of 5
A bit disappointed with the product design and the quality of a quick pull throttle.
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Rating: 3 out of 5
Good
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Rating: 2 out of 5
I ordered a rear rim, and the rim was all damaged and looked like it had already been used, so mixed review :/
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Response from MiniMX
Hello, We apologize for the inconvenience, have you opened a ticket with customer service so they can address your issue? Best regards, Mini MX
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Rating: 2 out of 5
Package delivered late even though I paid for it to arrive earlier.
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Response from MiniMX
Hello, GLS offers delivery in 24H to 48H. The guaranteed 24H express is offered by TNT. Your delivery shipped on 14/12 was delivered on 16/12 (according to your tracking). We apologize if the transport offer created confusion and invite you to choose TNT if you want guaranteed 24H delivery. Best regards, Mini MX
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Rating: 1 out of 5
Not satisfied
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Response from MiniMX
Hello, You purchased two inner tubes, what problem did you encounter? Best regards, Mini MX
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Rating: 3 out of 5
Fast delivery
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