The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
The gear selector sent by Mini MX does not work on my dirt bike, it moves in all directions
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Response from MiniMX
Hello, If the item does not suit you, you can return it, we will issue a refund. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The motorcycle was in stock and the delivery time was given as 48 to 72 hours. Ordered on 19/12/20 and on 29/12/20 still nothing received. The motorcycle was supposed to be a Christmas gift for a child and 5 days after Christmas the kid still has nothing.
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Response from MiniMX
Hello, You placed your order on Saturday 19/12, it was shipped on 21/12 without delay, the motorcycle was indeed in stock at the time of your purchase. However, the week of Christmas is very busy for carriers, it seemed difficult to be delivered in 2/3 days. Normally, the delivery times are on average 48H/72H, you will understand that the week of Christmas is delicate. I am sorry that the delivery could not be made before 24/12 and this is beyond our control. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive everything. I am missing a lot of things. This really bothered me!
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Rating: 3 out of 5
Impossible to pay in 4x without fees and not explained why.
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Acheteur Vérifié
Rating: 2 out of 5
Damaged exhaust when opening the package
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Acheteur Vérifié
Rating: 3 out of 5
Too many out of stock.
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Acheteur Vérifié
Rating: 1 out of 5
Red hose not received and piston really very damaged. Customer service contacted several times but with no response each time.
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Response from MiniMX
Hello, You have an open case since 11/12 pending supporting documents. Without these documents, customer service cannot proceed. Please check your emails so we can take the necessary steps. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Perfect
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Acheteur Vérifié
Rating: 1 out of 5
Stock shortages, parts with missing nuts, a braking system that was not pre-assembled, all despite common sense, as for the delivery, 5 days of waiting, nothing changes!
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Response from MiniMX
Good evening, But nothing is going well with us, out of 3 reviews posted, 3 negative reviews. Three reasons arise: 1: Defamation / only looking to discredit us? 2: Do you enjoy hurting yourself by ordering from us :-) 3: Maybe we are the least bad? ^^ I therefore invite you to turn to another merchant if we do not meet your expectations (it unfortunately happens). The stocks, as I told you in our previous email, we did our best and yet we have more than 150,000 parts in stock but so be it. The delays, you AGAIN took the cheapest
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Acheteur Vérifié
Rating: 1 out of 5
colissimo point relais
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Response from MiniMX
Hello, I invite you to install a wheel gripster, I think your problem is not the inner tube because MICHELIN or KENDA is the best we have. I think your inner tube is puncturing at the valve and the only solution is to install a wheel gripster, it is even essential to avoid punctures. Also, remember to put a rim tape ;) Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Delivery too long
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Acheteur Vérifié
Rating: 1 out of 5
Deadlines not respected, it looks like a used piston!
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Response from MiniMX
Hello, Your order placed on 09/12 at 19:45 was shipped the next day 10/12, your delivery shipped on a Thursday could not be delivered in 24h (Friday) and was delivered the next working day, which is Monday 14. GLS deliveries are from 24h to 48h, if you want guaranteed 24h delivery we invite you to choose TNT. We apologize if the deadlines did not meet your expectations with the GLS carrier. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
No more assembly on the handlebars, lazy work and without skills.
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Response from MiniMX
Hello, If the product(s) do not suit you, I invite you to proceed with the return. If you are looking for quality handlebars, I invite you to select STARBAR, PROTAPER, NEKEN, the manufacturing is significantly superior. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The chain kit ordered was not received in full. Chain sprocket. Missing crown
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Acheteur Vérifié
Rating: 1 out of 5
Problem with half of the order, I sent an email to support and I'm still waiting...
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Response from MiniMX
Hello, We have forwarded your request to customer service to get back to you as soon as possible. We apologize for the delay. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Good but...
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Acheteur Vérifié
Rating: 3 out of 5
For the first time, poor quality product. BADLY WELDED ENGINE SUPPORT, WHICH CRACKS DURING ASSEMBLY WITH TOO SHORT TEETH, SO THE CHAIN DERAILS
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Acheteur Vérifié
Rating: 1 out of 5
I have ordered several times and this time I was disappointed that my ignition that I ordered was broken
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Response from MiniMX
Hello, Have you opened a warranty file? I checked via your email but I couldn't find it. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 1 out of 5
Received a rim with all the spokes loose and the rim scratched and a warped crown!!! Avoid!!!
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Response from MiniMX
Hello, It is indicated in red on the product description: The tightening/adjustment of the spokes must be checked. Can you send us a photo so we can understand your case? The warped crown is quite surprising, it is steel. Hoping to find a solution for you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Delivery is deplorable, I still have not been delivered after a week even though I chose the fast delivery in 24/48h.
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Response from MiniMX
Hello, I invite you to contact GLS directly to report the delay Tel: 0 890 890 092 Transport services are currently saturated due to high demand and we hope to regain quality service from our carriers after the end of year holidays.
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Acheteur Vérifié
Rating: 3 out of 5
the accelerator cable was not the right length, this is an error on your part
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Acheteur Vérifié
Rating: 3 out of 5
I am disappointed because upon receiving the motorcycle, the brakes and the stand have an issue. The customer service is nonetheless attentive. I hope the motorcycle can be repaired for our son's birthday
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Acheteur Vérifié
Rating: 3 out of 5
Rear inner tube really not solid since it was punctured at the valve
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Acheteur Vérifié
Rating: 1 out of 5
Hello, you put an oil can on the site with a conclusion at delivery there is no can
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Response from MiniMX
Hello, The oil pack is an option to select +6€. I am sorry that you did not see the option. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Beautiful motorcycle in appearance, but I had quite a few issues (faulty CDI at purchase, electrical harness with bad connections, and cracked competition ignition plate upon delivery) and the engine adjustments, what a disaster!
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Acheteur Vérifié
Rating: 1 out of 5
Delivery date not respected
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Response from MiniMX
Hello, Your order was placed on Monday 30/11 at 15:45, shipped on Tuesday 1/12 and delivered on Thursday 3/12. We respected our deadlines of 48H/72H. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
perfect nothing to say about the site
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Acheteur Vérifié
Rating: 3 out of 5
Meh, you can find the same thing on Aliexpress
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Acheteur Vérifié
Rating: 3 out of 5
I only gave 3 stars because I only received half of my order. my engine was lost by the TNT company even though I had specifically requested to be delivered by GLS (much more competent). Following this issue, customer service supposedly took the necessary steps with TNT as soon as possible and the surprise is that I called them a week later and they told me that my file had just been sent a week later. Basically, the Mini MX customer service is not too bad but you should not be in a hurry, even if it means waiting a month to receive your order or be refunded
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Acheteur Vérifié
Rating: 3 out of 5
I am disappointed this time, I would like a commercial gesture from you knowing that there are missing parts..
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Rating: 3 out of 5
Correct
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a semi-auto engine and received a manual engine
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Response from MiniMX
Hello, Are you sure? because we do not have a manual in 88cc. Semi-automatic engines do not have a clutch lever on the engine and clutch cable/lever on the handlebars, however, you still have the gear selector to shift through the 4 gears. Do not hesitate to contact us at 0972390537 from Monday to Friday from 10am to 7pm so we can verify the compliance of your product. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Good site in normal time just this order not top
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Acheteur Vérifié
Rating: 3 out of 5
I find the site a bit slow in loading but the products are in stock
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Acheteur Vérifié
Rating: 1 out of 5
I received the wrong item, I sent it back, followed up with customer service, no one responds, in the end I paid for an item, I returned the item, I got scammed.
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Response from MiniMX
Hello, We asked you for proof to process your warranty. Can you send us that so we can proceed with your request? Regarding the return, we have not received anything yet, do you have a tracking number? We are also reachable from 10am-7pm at 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Order arrived late
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Acheteur Vérifié
Rating: 3 out of 5
Average quality product but for the price, you shouldn't expect better...
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Acheteur Vérifié
Rating: 3 out of 5
The site is good but the products are not of very good quality, the CDIs bug and the harness does not have the right connection on the coil
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Acheteur Vérifié
Rating: 2 out of 5
Item considered received but in transit on their site and I have never received it. And when I call, I am told that I need to call the carrier because they don't have time!!!
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