The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, disappointed what more can I say... Item ordered in stock and it's been 9 days and I still haven't received my order...
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Response from MiniMX
Hello, You ordered on Saturday 07/11, your order was shipped on 09/11, in accordance with our service offer. The products were indeed in stock, contrary to what you seem to indicate. However, if you did not see it, as indicated by your tracking: on Friday, November 13, an error occurred in the delivery of your package. We are doing everything possible to get it back on track. This is independent of our will, we have still filed a complaint with the carrier
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Acheteur Vérifié
Rating: 3 out of 5
Upon receipt, scratches on the casing and defective ignition side screw
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Acheteur Vérifié
Rating: 1 out of 5
I have a problem the shock absorber broke on the first use
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Response from MiniMX
Hello, You will need to explain how you broke an adjustable shock absorber to our after-sales service, because as of now no complaint has been made to our services regarding this problem.
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Acheteur Vérifié
Rating: 1 out of 5
The inner tube arrived with a hole after 30 seconds the tire is flat
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Response from MiniMX
Hello, We do not quite understand your opinion, if the inner tube arrived with a hole, why did you install it? Moreover, no message or email from you mentions any problem with our after-sales service.
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Acheteur Vérifié
Rating: 1 out of 5
Placed an order for 400 euros and received nothing. No one takes me seriously, neither Minimix nor the transport company, I do not recommend because in the meantime they cash in and nothing in return, very bad experience
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Response from MiniMX
Hello, A complaint has been made to the carriers on our part, do not think that no one takes you seriously. Your file is being followed, we are waiting for the result of the investigation from TNT services, as a proof of delivery is issued. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I received well but intake gasket but I didn't get the CRZ poster
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Acheteur Vérifié
Rating: 2 out of 5
I specifically ordered the pink shot mask with yellow writing that was supposed to match the colors of my helmet.... The mask I received is indeed pink but with black writing, I am very disappointed.
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Response from MiniMX
Hello, These are the last SHOT masks that have just arrived from the new collection. We have just received the new visuals. If the product does not suit you, you can of course return it for a refund. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Simple and easy to use
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Acheteur Vérifié
Rating: 1 out of 5
I received the piston for 140cc poorly machined, one of the rings gets stuck in the grooves of the piston... I am disappointed...
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Response from MiniMX
Hello, In what order did you install your rings? Best regards, The MinIMX team
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Acheteur Vérifié
Rating: 1 out of 5
The electrical harness does not match the image and after correction on an identical electrical diagram, no ignition!
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Response from MiniMX
Hello, Have you tested your values with a voltmeter to ensure the connections? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Good site
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Acheteur Vérifié
Rating: 3 out of 5
Delivery speed OK Slightly warped rims
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Acheteur Vérifié
Rating: 1 out of 5
Not good advice
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Response from MiniMX
Hello, What is the issue with advice regarding your 38mm red air filter? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I have never had a problem with Mini MX except for the last order where I received a very poor quality exhaust pipe, the collector is not tight at the welds, I called customer service who asked me to send an email, I do not like to get into the archaic procedures of sending emails etc. too bad for me I will be a disappointed customer of my purchase, caravan for sale, selling exhaust collectors in that state takes credit away from Mini MX
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Response from MiniMX
Hello, The law requires us to justify the sending or replacement of any part even under the after-sales service. Our service is here to resolve and work on your request, now if you do not wish to follow the procedure, we will not be able to do anything more. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Quality of the rims is very average, poor mounting of the rear tire inner tube, cardboard packaging all broken and repackaged by the post office
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Response from MiniMX
Hello, Our after-sales service has not received any request from you, no photo showing what you claim. We are waiting for your visuals if needed. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
For a complete new engine with the ignition provided that does not simply connect with the corresponding terminals!! I had to put back my old ignition! Customer service still waiting for a response!!!
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Response from MiniMX
Hello, Ignitions are not delivered with terminals because the harnesses sometimes do not have the terminals either. It is possible to add the terminals to the 3 wires of the ignition, it was not necessary to change the entire ignition. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Too loooooong wlh
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Response from MiniMX
Hello, The indicated delivery times are only valid for mainland France and not for Switzerland which requires customs clearance and therefore a longer delivery time. Best regards, The MinIMX team
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Acheteur Vérifié
Rating: 1 out of 5
No after-sales service, 2 defective products and no refund or compensation. A customer service that looks down on you.
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Response from MiniMX
Hello, You report that the CDI is defective, we ask you to return it so that it can be tested in the workshop. If the product is defective we will refund you, otherwise due to assembly it will not be refunded, it's as simple as that. We can only send a part upon request by email. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Torn and unreliable gasket pouch and does not want to send a new order
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Response from MiniMX
Hello, Our after-sales service has mainly noted that you have taken the wrong pouch, the one you took is absolutely not compatible with your engine number which is a Lifan and not a YX. We therefore asked you to return this pouch for a refund, which you do not wish to do. At your convenience. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The references do not match despite the contrary being stated on the site and the staff I spoke to on the phone turned out to be incompetent and particularly arrogant and unpleasant I will unfortunately not recommend your site, it's a shame because the parts sold are of good quality.
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Response from MiniMX
Hello, We do not quite understand the issue you had with your spare parts. Can you tell us more? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Deadline not always respected despite scheduled delivery emails!
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Acheteur Vérifié
Rating: 3 out of 5
In the description of the ordered tire, it was not noted that the inner tube was delivered with the tire. Now we have an extra inner tube that is sitting in a closet and risks being damaged when we need it. Too bad. Moreover, this represents, roughly, an additional cost of 20% of the tire price (which was no longer available on other sites). Otherwise, no problem, fast delivery and well packaged.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery as stated in 72 hours from order
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Acheteur Vérifié
Rating: 1 out of 5
I was supposed to receive my order letter in 24 hours, I received it in a week, I want to be refunded
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Response from MiniMX
Hello, A complaint has been made to the carrier who will get back to you directly. We remain at your disposal if needed. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Arrived 4 days late
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Acheteur Vérifié
Rating: 1 out of 5
Kick received in very bad condition and poorly machined
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Response from MiniMX
Hello, We invite you to directly contact the after-sales service at [email protected] and describe your problem, providing your order number. They will get back to you directly. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
The gasket is missing on the intake pipe
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Acheteur Vérifié
Rating: 1 out of 5
I would have liked to have received my order before being able to judge it... unfortunately I am told that it has been delivered to me when I have received nothing... and now after complaints I was first asked to conduct an investigation with THEIR carrier... and now I am told to wait... so not at all satisfied
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Response from MiniMX
Hello, You have suffered a transport damage by the transport company, we have therefore filed a complaint today regarding this, so we must wait for a response from them before being able to decide anything. Thank you for your understanding and patience. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
Usually everything goes well but this time, the brake lever is not the same as the 3 presentation photos, but rather the one in the photo well below, so it does not match and is impossible to mount, a trick worthy of wish or aliexpress ...
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Response from MiniMX
Hello, we are surprised by this review as we have a dedicated after-sales service for any inquiries from you but we cannot find any email from you, could you have used another email address? Thank you for being able to send us an email so that we can respond appropriately with visuals that you could send us at [email protected] as well as your order number to identify you. We remind you that the photos are non-contractual (see T&Cs) so the photo is only illustrative. Thank you for your feedback. Best regards, Minimx
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Acheteur Vérifié
Rating: 3 out of 5
Site quite poorly organized...
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery but I regret that 2 days after my purchase the motorcycle was 200 euros cheaper in a flash sale... and they didn't want to give me a discount voucher or anything to make me feel a little less disappointed on the pretext that it is not retroactive..
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Acheteur Vérifié
Rating: 1 out of 5
very poor indication of the parts and more euros spent for nothing
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Response from MiniMX
Hello, Does the arm axle not measure 236mm x 12mm? The return conditions are present at the bottom of the page of the site for any order return. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
Wrong item delivered, long delivery
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Response from MiniMX
Hello, What is the wrong item delivered? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I am disappointed with this site following a bad experience with loose spokes on a new wheel for the after-sales service I should have checked the spokes
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Response from MiniMX
Hello, Yes absolutely, you need to tighten the spokes and check the tire pressure. It's not like this recommendation wasn't clearly stated in black and white in the item description. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Carburetor spacer broke on first assembly
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Acheteur Vérifié
Rating: 1 out of 5
Very poor customer service inaccessible, very poor navigation also not the right reference
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Response from MiniMX
Hello, What issue did you have with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
The mounting bracket of the original exhaust interferes with the installation of the TCS, had to make a bracket to avoid touching the latter. Model Appolo RFZ 150cc enduro, without this it has impeccable sound and operation
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Acheteur Vérifié
Rating: 1 out of 5
Not able to send me 4 identical cones
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Response from MiniMX
Hello, 4 cones? What are you talking about? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Very fast delivery nothing to say but the used product was poorly maintained horrible!
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Acheteur Vérifié
Rating: 3 out of 5
I received a number (No. 4)x3, in replacement of the one I had chosen on the site and it does not suit me at all. Thank you
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