The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Catastrophic site, cardboard customer service, bad faith after-sales service, ordered 2 tires in 14/17 received 2 tires in 16/19, they are not very skilled when calling, the people look down on you very haughty... Then I also ordered a pair of rims in 14/17, both rims make noise when turning, pieces of metal are floating inside the rim bead, for MiniMx's after-sales service nothing alarming, there is no safety problem, I was even told that with the engine running it would be heard more, in any case, a categorical refusal of warranty... While others had the same issue. Oh yes, they take them back but at my expense while pieces of metal are floating... Specify in this case in the ad that your rims make a casserole noise. Good luck to those who will have to deal with after-sales service...
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Response from MiniMX
Mr. Magontier, we have intervened on your request, we have recovered the incorrectly received tire and refunded you, regarding the rims repeatedly, the technical service explained to you that there was absolutely no safety problem but that is not what you wanted to hear once again. You were very insulting during your phone calls and on two occasions you insulted two of my colleagues, so I think it would be good for you to also reflect on yourself rather than throwing stones at us at every turn. Best regards, Minimx
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Acheteur Vérifié
Rating: 1 out of 5
Site OK, delivery OK and fast, after-sales service .... after over 800€ of orders in 2 months, they forgot some seals at 13 bucks (nothing serious but ...) impossible to get it without photos of the received parts but they are already mounted on my vehicle, I think they must have a way to sell the same item 2 to 3 times. Because they don't even know if they sent them or not, they will see that they have my seals on the day of their inventory ;) .. (I work in an auto center, I know when I have a part sold and out of my stock or not)..
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Response from MiniMX
Hello, As already mentioned during our email exchanges, we have a procedure for this type of request, you clearly refused to provide us with the requested documents, so we will not be able to respond favorably to your request. Regarding the photos of the received parts, at no time did we ask you to disassemble the received parts, it was enough to send them to us by email. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 3 out of 5
Good site but delivery errors
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Acheteur Vérifié
Rating: 1 out of 5
I received the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue, please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product, so thank you for getting back to us when you encounter this kind of issue. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
Well had the base gasket
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Response from MiniMX
Hello, To resolve your order reception issue please contact our customer service or after-sales service by email at [email protected]. Without this first contact, we cannot know that you have not received your product so thank you for getting back to us when you encounter this kind of problem. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 2 out of 5
I am disappointed because half of my order is missing and I have sent emails because I would like to receive the rest of my order, thank you
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Response from MiniMX
Hello, We have not received any documents that you have been asked for several times in our email responses, please send us these documents to our email at [email protected] and your problem will be resolved quickly. Thank you, Best regards, The Minimx team
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Acheteur Vérifié
Rating: 3 out of 5
I already said below
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Acheteur Vérifié
Rating: 3 out of 5
I had requested the rear fender in red and I would have liked to have some mini mx stickers
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Acheteur Vérifié
Rating: 3 out of 5
For the crankshaft, impeccable. However, for the engine gasket kit, I received a kit for 140yx instead of the 150/160yx v3
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Acheteur Vérifié
Rating: 2 out of 5
The stickers do not match the fairing.
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Response from MiniMX
Hello, The CRF50 are rounded on both sides, they are all edited this way in CRF50. You need to remove the extra stickers from the side opposite the exhaust. Best regards, Mini MX
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Acheteur Vérifié
Rating: 1 out of 5
The brackets do not fit, so return. The brake caliper seals are dead.
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Response from MiniMX
Hello, What motorcycle do you have? YCF plastics are for YCF motorcycles only.
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Acheteur Vérifié
Rating: 2 out of 5
Everything is done to make you believe that such a part is sold with (the screws or the spacers) but not at all like that. Plus, you are forced to reorder from them, they are clever, better to order everything cheaper from the competition
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Response from MiniMX
Hello, We put the information of the last arrival in red in the description. Indeed we have a multitude of suppliers and depending on the arrivals the spacers may not be delivered with that is why we indicate it. We are sorry that this may have misled you. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Hello, quality-price ratio quite correct, only downside, I did not receive the stickers for the fork covers which were present in the description. I remain satisfied with the product. Best regards
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Acheteur Vérifié
Rating: 3 out of 5
Very very long shipping, once assembled I see that the crown is warped..
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Acheteur Vérifié
Rating: 3 out of 5
The output sprocket was marked as available when it was no longer, but otherwise, apart from that, good site
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Acheteur Vérifié
Rating: 3 out of 5
Mandatory modification for YCF
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Acheteur Vérifié
Rating: 1 out of 5
The parts and the delays do not meet my expectations.
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Response from MiniMX
Hello, What issues did you encounter when receiving your goods? At no time did you share your comments or questions with us, neither by email nor by phone. We would like to know the precise reason for your dissatisfaction. Regarding delivery times, I remind you that your package was delivered within 48 working hours. Your package was shipped on 30/07 for availability on 03/08, please note that Saturday and Sunday are not considered working days, so you were indeed delivered within 48 hours after your package's shipping departure.
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Acheteur Vérifié
Rating: 2 out of 5
Product does not match the photo.
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Response from MiniMX
Hello, The ordered crown has the same specifications or characteristics as the one received by you, we remind you that the photos are not contractual as mentioned during our exchanges by email, you will find all the necessary information in our General Sales Conditions. We remain at your disposal for any questions regarding the descriptions of our products, if any doubt remains, do not hesitate to contact us through our various communication channels (phone, chat or email). Best regards, The Minimx team
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time = OK, correct Information and advice = OK, good
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Acheteur Vérifié
Rating: 1 out of 5
The ignition does not work at all.
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Response from MiniMX
Hello, could you clarify your approach or request to our after-sales service as we do not quite understand the purpose of specifying this in a review? We invite you to contact our after-sales service, which will undoubtedly resolve your issue. Send an email to [email protected] Best regards, The Minimx team.
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed, I received a mountain bike master cylinder.
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Response from MiniMX
Hello, Sorry, we do not make mountain bike master cylinders. At no time did you mention your dissatisfaction regarding your receipt of the part; no email has been found related to your request. Please communicate with us by email about the issue encountered upon receiving your part, as we have a dedicated service for this. Please contact us at [email protected] and forward any email or video proving your concern. Best regards, The Minimx team.
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Acheteur Vérifié
Rating: 2 out of 5
2 weeks delay
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Response from MiniMX
Hello, we do not understand your message about the delivery, your vehicle according to your tracking left our warehouse on 23/07 for a delivery appointment on 31/07, that is 6 working days. The availability of your vehicle was clearly announced to you as soon as you placed your order on our site. Furthermore, I would like to point out that delivery times are indicative and not guaranteed, during the summer period we may face some slowdowns due to annual leave. Thank you for your understanding and your loyalty to our company. Best regards, The Minimx team
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Acheteur Vérifié
Rating: 1 out of 5
Poor quality, factory defect impossible to install.
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Response from MiniMX
Hello, what do you mean? What engine do you have?
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Acheteur Vérifié
Rating: 2 out of 5
Ignition plate gasket too thin does not ensure good sealing, adjustable gear selector not compatible with the 125 lifan engine.
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Response from MiniMX
Hello, That is to say, non-adjustable selector, do you have a light specifically to lengthen or shorten it?
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Acheteur Vérifié
Rating: 1 out of 5
Totally useless technical advice, very disappointed.
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Response from MiniMX
Hello, what do you mean?
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Acheteur Vérifié
Rating: 2 out of 5
I would have liked to give one star but I must admit that the delivery was very fast. But that's just for that. I ordered an 'ultra reinforced' inner tube and when I mounted it, it burst immediately... Even less resistant than a normal one... I'm disgusted, a 15 euro inner tube that doesn't hold...
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Response from MiniMX
Hello, It is impossible what you are saying. You received a Kenda, which is a brand used in motocross championships.
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Acheteur Vérifié
Rating: 2 out of 5
Most of the parts do not match the photo but fit on my bike
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Response from MiniMX
Hello, Which parts in particular?
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Acheteur Vérifié
Rating: 3 out of 5
Good site.. But still nothing received from my order
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Acheteur Vérifié
Rating: 1 out of 5
Not the right part at all.
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Response from MiniMX
Hello, do you mean not the right part? What do you mean by 'Refund' Delivery?
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Acheteur Vérifié
Rating: 2 out of 5
I had ordered a 45-tooth crown and received a 41... The shock absorber arrived with a scratch and the factory sticker on the back...
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Acheteur Vérifié
Rating: 3 out of 5
Very good just when we have a sticker offer we never receive it otherwise very good
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Acheteur Vérifié
Rating: 1 out of 5
It is July 24th and I still haven't received the tap.
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Response from MiniMX
Hello, As indicated in your tracking, a supplementary address from Bpost was requested directly on your tracking. You did not respond in time to the request, so the package has returned to our warehouses. However, we will resend a new package directly to your home. We ask you to check your tracking in case Bpost would like to have a supplementary address again. Your tracking can be viewed directly on your customer account. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 1 out of 5
Two and a half weeks for delivery when I paid for a 24-hour delivery, many parts out of stock two days later when everything was in stock at the time of ordering, I will never order from here again. Plus, when I called, I spoke to a very unpleasant woman who treated me like an idiot. Really to be banned...
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Acheteur Vérifié
Rating: 3 out of 5
Problem with delivery, no tracking which is really too bad. My order took more than a week to arrive and if I hadn't contacted, I would still be waiting for it. Really too bad.
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Acheteur Vérifié
Rating: 2 out of 5
Defective cartridge and line of the wrong diameter even though I called to check if it was okay, they said yes and in the end it doesn't fit
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Acheteur Vérifié
Rating: 3 out of 5
Not bad overall
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Acheteur Vérifié
Rating: 3 out of 5
Shipping a bit long
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Acheteur Vérifié
Rating: 2 out of 5
I remain disappointed. The responses from customer service did not meet my expectations. Fortunately, the last person was much more professional.
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Response from MiniMX
Hello, what does that mean?
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Acheteur Vérifié
Rating: 1 out of 5
I bought a 150 Daytona engine and asked if I would be able to install it without problems and without modifications, stating what I would mount it on. I was told yes, no problem. As a result, I find myself a month later looking for parts on other sites because I can't mount the carburetor or the rear brake, and they don't make the parts on Minimx... In short, I do not recommend it because it wasted more of my time than anything else.
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Response from MiniMX
Hello, The question is, does the Daytona engine fit on a dirt bike frame? The answer is yes. Now, there are dozens of dirt bike frames, the engine mounts will always be the same, but the space for the carburation will be different. Please note that we do not have your frame in front of us, so we can only respond in general terms. There are systems that allow you to offset your carburation.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed photo on the site showing a carb gasket Kit received without this gasket Customer service response « the gasket is no longer in the kit » ???? Kit bought for nothing Too bad it would have been nice to refund me and especially to mention it on the site
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