Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 545 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 3 stars

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Enzo B.
Rating: 3 out of 5
following a purchase from 02/01/2026
Hello everyone, regarding delivery, the service is not very precise because instead of 48 hours, the motorcycle took 1 week to arrive. On the day of my first ride with the motorcycle, the battery was dead or empty, I don't know yet, but what I do know is that I had to start it manually the whole ride, after a warranty request the site asked for a video to prove this.!
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Adam N.
Rating: 2 out of 5
following a purchase from 01/01/2026
Scratches everywhere on the motorcycle, decoration kit that does not hold, clutch (engine stored without storage oil... so clutch non-functional... dry engine. Delivery not on time without commercial gesture...
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Kilian L.
Rating: 1 out of 5
following a purchase from 04/01/2026
Intake valve not the right part, same for the clutch cable
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Dylan P.
Rating: 1 out of 5
following a purchase from 04/01/2026
Ordered an engine guard and received it bent with a crushed box, shameful given the shipping costs
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Thom H.
Rating: 1 out of 5
following a purchase from 02/01/2026
Order of a complete engine kit, electrical harness recommended by mini Mx, after receiving the order the harness does not fit and they say it is normal without knowing which wire goes with which wire
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Alexia B.
Rating: 3 out of 5
following a purchase from 01/01/2026
Delivered 6 days later against the "24h/48h delivery" promised on the site. And no complete instructions for the entire assembly of the quad to be done.
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Myriam H.
Rating: 1 out of 5
following a purchase from 27/12/2025
order not received on time
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Julien M.
Rating: 1 out of 5
following a purchase from 05/12/2025
The motorcycle doesn't work anymore
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Sebastien G.
Rating: 2 out of 5
following a purchase from 31/12/2025
I find the helmet poorly designed as a road and cross biker, really poorly conceived.
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Response from MiniMX
Hello, This is a lightweight helmet type MTB for initiation and generally allows the chin strap to be accepted by a very small child, it is a MTB helmet and not a motorcycle helmet indeed, children's cross helmets exist if your child is already old enough to accept it. Do not hesitate to return it if it does not suit you. Best regards, Mini MX
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Damien N.
Rating: 3 out of 5
following a purchase from 23/11/2025
Appointment not honored, they give an appointment during closing hours. Forced to wait 1 hour and no excuses.
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Servane P.
Rating: 1 out of 5
following a purchase from 28/12/2025
Damaged package received, motorcycle part also damaged but for the company it's normal, it's a factory defect, so no commercial gesture, I will not order from them again
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Dorian G.
Rating: 1 out of 5
following a purchase from 25/12/2025
Package not received on time
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Abraham W.
Rating: 1 out of 5
following a purchase from 22/12/2025
Not the same motorcycle, no oil radiator, no 24 carburetor, not the same type of engine
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Guillaume A.
Rating: 3 out of 5
following a purchase from 27/11/2025
There were missing screws and the sticker for the motorcycle exhaust was also missing, otherwise nothing to complain about, everything works well.
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Kévin S.
Rating: 2 out of 5
following a purchase from 18/12/2025
Unfortunately, our quad arrived damaged, twisted parts.
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Florent V.
Rating: 1 out of 5
following a purchase from 26/12/2025
Wrong reference received and I'm told that it's indeed what I ordered
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Clément B.
Rating: 2 out of 5
following a purchase from 22/12/2025
The shipping costs are excessive.
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Matteo H.
Rating: 1 out of 5
following a purchase from 19/12/2025
Way too long
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Fidji B.
Rating: 1 out of 5
following a purchase from 19/12/2025
Delivery times are very long, no communication with customers, I do not recommend
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Anais L.
Rating: 1 out of 5
following a purchase from 28/11/2025
Ignition problem
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Eduardo C.
Rating: 1 out of 5
following a purchase from 19/12/2025
Missing a lot of things
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Jérôme T.
Rating: 3 out of 5
following a purchase from 19/12/2025
Goods received well! Compliant with my order, thank you!
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Jérôme M.
Rating: 1 out of 5
following a purchase from 03/12/2025
Total disappointment, behind the aesthetics hides poor quality... after purchasing a 50 pocket cross motorcycle, first start-up, the starter cord broke after 2 pulls, it starts well so had to disassemble by a professional and the verdict is final, crankshaft warped, ignition bell slightly oval so it rubs against the ignition sensor... let's add to this once repaired that it is unable to climb a slope of 10% because the clutch is too weak and does not grip at all... I also pass the warped front brake disc that does not allow for correct wheel rotation... in the end this pocket had a lifespan of 30 minutes maximum before ending up in the trash... being a witness to the scene, I can only imagine the child's disappointment, therefore I strongly advise against, sincerely.
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Carinne A.
Rating: 1 out of 5
following a purchase from 10/12/2025
The order was not delivered at all to the chosen pickup point but to an imposed pickup point far from our home.
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Sandrine R.
Rating: 2 out of 5
following a purchase from 15/11/2025
Delivery time of a month for a seal.
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Clémentine C.
Rating: 1 out of 5
following a purchase from 08/12/2025
Following the shipment of the wheel, I noticed that the brake disc was warped due to a shock and a screw from the crown and the box itself was torn upon receipt
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Andre F.
Rating: 1 out of 5
following a purchase from 16/12/2025
I have never ordered anything from MiniMX, there is always an error in the email address
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Response from MiniMX
Hello,
It's very surprising because we do have an order in your name with Apple Pay payment, including an air filter and a plastic air filter protection, you can imagine that we do not send spare parts to customers without an order.
Sincerely,
Mini MX
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Melvyn M.
Rating: 2 out of 5
following a purchase from 15/12/2025
The free sticker was missing and the packaging of the parts left much to be desired.
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Eric H.
Rating: 1 out of 5
following a purchase from 15/12/2025
Engine won't start anymore
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Emma B.
Rating: 1 out of 5
following a purchase from 10/12/2025
Order not received
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Davide S.
Rating: 3 out of 5
following a purchase from 09/12/2025
The courier has not yet delivered the goods. I realize that it is not your responsibility, but from the Customer's side this service disruption is really poor.
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Alexis M.
Rating: 1 out of 5
following a purchase from 10/12/2025
The box arrived completely crushed, parts were missing and the fork was not straight
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Benjamin K.
Rating: 3 out of 5
following a purchase from 12/12/2025
Good but not the right motorcycle that I ordered
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Henri M.
Rating: 1 out of 5
following a purchase from 30/11/2025
My package arrived warped so I couldn't mount the wheel on the motorcycle and I'm still waiting for a response from you to know what solution we can consider
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Tania M.
Rating: 1 out of 5
following a purchase from 06/12/2025
I received the motorcycle, it won't start! 300 euros
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Charlène G.
Rating: 1 out of 5
following a purchase from 30/11/2025
I am missing the additional battery originally ordered.
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Patrice G.
Rating: 1 out of 5
following a purchase from 07/12/2025
Very good product, thank you minimix
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Maxime S.
Rating: 2 out of 5
following a purchase from 18/11/2025
I have nothing to say about the order itself, it's just issues with the elements that are scratched and marked, and I have a problem with a nut (nylstop) that does not tighten and spins in place. Nevertheless, customer service is responsive, they quickly sent me a new nut but not the right diameter. So I hope to have a positive return in the coming days.
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Mickael V.
Rating: 1 out of 5
following a purchase from 10/11/2025
I dealt with a bunch of "Tocar" and dishonest people, very unhappy... I ordered a Quad on November 10... a month later still nothing and they ask me for 100 euros more to receive it because they made a mistake on the price... thanks to the site mini rider for raising the level and sending me the same quad at the same price without an additional euro... I strongly advise against mini mx...
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Patrice B.
Rating: 1 out of 5
following a purchase from 29/11/2025
Surprised to assemble the Fork!!!!!!! Packaging of the motorcycle mediocre, basic box, we have to assemble the motorcycle almost entirely!!! Never seen that !!!!! Useless useless... Zero!!!! Let's see if it works!!!! Saw assembly on YouTube and deliveries have nothing to do with the package I received!!!! Zero rating
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