The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Great, I am answered with a 'universal' user manual which when I search for the 160cc model nothing is displayed, the names on the side are different for each model, so thank you for leaving this negative review on the minimx site.
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Response from MiniMX
Hello, We do not quite understand your problem. The user manual is universal for all types of Dirt Bikes. The startup is identical, the maintenance is identical, ... Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive any confirmation email or shipping notice for the package.
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Rating: 3 out of 5
The delay was 24/48h but it came in 1 week.
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Rating: 3 out of 5
NOT ENOUGH DETAIL ON THE PRODUCT WHICH LED TO AN ORDER ERROR ON THE PRODUCT.
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Rating: 3 out of 5
the engine does not work anymore, very disappointed..
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Acheteur Vérifié
Rating: 1 out of 5
I am still waiting for a response from customer service regarding an oversight on your part in my order placed on 26/12/19 ...
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Response from MiniMX
Hello, The exhaust gasket was indeed included in your initial order, however, a new one has already been directly shipped to your home, you should receive it shortly. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Cart constantly deleted and a few minor issues. Otherwise good site, you can find almost everything you want and not too expensive.
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Acheteur Vérifié
Rating: 3 out of 5
The site is very complete and easy to use, I validate the site itself, the delivery service is always late, it is no longer useful to pay €10 for delivery if it is to receive it 4 days later and the parts are of average quality..
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Response from MiniMX
Hello, You ordered on 12/26 at 6 PM, our shipments are guaranteed until 2 PM, and we even try to ship all orders placed until 4 PM, however, pickups are made at 5 PM, you will understand that it is therefore impossible for us to ship your order placed at 6 PM, however it was sent without delay on 12/27 and according to TNT tracking delivered on 12/28/2019 at 12:05. Our entire team always does its best to prepare and ship all our orders and pays special attention to express TNT. Remaining at your complete disposal. We wish you a very happy new year. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Error on our address 2 days in a row, on the 3rd day we received it correctly.
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Rating: 3 out of 5
My comment was not taken into account.
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Rating: 3 out of 5
Nothing to say about the quality !! But there should be more explanation .. Delivery respected this is magnificent !
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Rating: 1 out of 5
I am not at all pleased with your service. If the items you offer do not exist, please remove them from the catalog, thank you.
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Response from MiniMX
Hello, We do not quite understand your review? Our after-sales service asked you for clarifications, instead of sending what was requested, you did not respond. Our service is always at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Easy order, fast shipping, deplorable after-sales service. Impossible to claim the warranty, no more response from customer service.
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Response from MiniMX
Hello, On the contrary, you received a response from our after-sales service. You have a startup to do and adjustments to check. Your engine is fine, you need to adjust the carburetor and check the valve settings as recommended in the user manual received with the motorcycle. There are video tutorials on our site explaining how to make these different adjustments, if needed our services are available to inform you. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
missing deco kit for fork protection
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Rating: 3 out of 5
had to follow up several times for a good
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Rating: 3 out of 5
Delivery 1 week instead of 24 to 72h.
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Rating: 3 out of 5
Fuel hose cut and front brake bleed not done
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Rating: 3 out of 5
Master cylinder not compliant with the order.
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Acheteur Vérifié
Rating: 3 out of 5
No difference with the CDI box compared to the original one I have on my motorcycle
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Acheteur Vérifié
Rating: 2 out of 5
All the parts I ordered on the minimx site were for a 2007 ycf so I bought parts FOR YCF and when I received the package all excited I tried the parts and none fit the motorcycle so 60 euros of order wasted!! Thanks Minimx
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Response from MiniMX
Hello, At the bottom of the page you have the return conditions as well as the available form. 'not all parts fit': Valve air? Fuel hose? Quick pull? Handlebar foam? Handle? Are these parts incompatible with your YCF? Regarding the rest of the parts: - The 16mm kick means your kick shaft is 16mm otherwise indeed it won't fit. - Cylinder head gasket + base 125cc Gongyu/bull? Is your engine from the Bull or Gonyu brand? - Rear brake pads single piston 45/7? again this depends on your original setup The choice of engine parts and cycle parts is linked to your original setup, we cannot take randomly. Do not hesitate to contact us by chat, phone or email to obtain additional information before ordering. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Problem with tire dimensions
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Acheteur Vérifié
Rating: 3 out of 5
Swingarm protection and chain roller not suitable for my two motorcycles, namely YCF 125 start and Orion 125. So it is not standard as advertised on the site.
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Acheteur Vérifié
Rating: 1 out of 5
VERY BADLY RECEIVED FOR DELIVERY, WAITING AT LEAST 3 WEEKS DESPITE THE AUTHORIZED PAYMENT
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Response from MiniMX
Hello, You chose to pay by bank transfer, your transfer arrived on 18/11/2019, you received your order on 22/11/2019, which is the time expected by GLS services to ensure your delivery. If you wanted to receive your delivery more quickly, you should have chosen direct payment by credit card or via PayPal. Your order would then have been shipped on the same day or the next day (if you ordered after 2 PM). Unfortunately, we are not responsible for the delays in transferring money from bank to bank, however, please be assured that when it finally arrives, your order is prepared and shipped as quickly as possible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Meh because the prices are a bit excessive I find
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Acheteur Vérifié
Rating: 2 out of 5
Good delivery service but sells two parts of the same brand that do not go together... be logical!
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Response from MiniMX
Hello, We do not quite understand your comment. If you are talking about the cylinder head cover and the valve cap, that does not depend on the brand but on what you have mounted on your original engine. That is why we provide the measurements in the descriptions, so you can ensure the compatibility of the products. If the product does not suit you, you can return it for a refund. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
The delivery is not too bad. Communication with them is impossible. They are always right (even when they are wrong). They claim compatibility of parts (even though we provide brand model and year of the dirt bike) when it is not the case. Honestly, I will not go back to them and prefer to go to competitors.
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Response from MiniMX
Hello, Thank you for your feedback, first of all, we apologize for this bad experience, the compatibility of parts is always indicative, it can happen that despite our knowledge they are not and we do our best to enhance our product sheets with sizes, measurements, additional information, the Pit Bike environment is full of sometimes obscure manufacturers who sometimes change their spare parts. Can you nevertheless indicate which parts posed a problem for you? Please note that returns are possible and a refund will be made upon receipt. In the case where an error on our part is confirmed, we will cover the return costs (and we always strive to act in good faith). Otherwise, it will indeed be at your expense. Remaining at your complete disposal. Best regards, Mini MX Customer Service
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Acheteur Vérifié
Rating: 2 out of 5
Really disappointed to have ordered a complete engine without a pipe I wanted to buy a 125 lifan engine with option 3 for electric and option 2 for the carburetor problem on the site it did not work
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Response from MiniMX
Hello, It is very surprising that the pipe was not delivered, but if you notice it do not hesitate to contact our customer service. As for the carburetor option, the site validates based on what you click and the order basket (before your payment) summarizes your purchases. Best regards, The MiniMX team
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Rating: 3 out of 5
very good
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Acheteur Vérifié
Rating: 2 out of 5
I still have not received my order it is supposedly lost
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Response from MiniMX
Hello, A complaint was made to GLS on 12/11/2019 to obtain additional information and thus find your order as soon as possible, or otherwise allow us to resend a package to you. As you saw with our customer service, we will keep you informed as soon as we have the investigation response from GLS. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
I found the packaging a bit light, especially the piston box which was completely open when I opened the package, for parts like that you still need quality packaging... otherwise nothing to say the products are delivered quickly nonetheless.
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Response from MiniMX
Hello, The piston is in a cardboard box, quite standard, which protects the pistons well. We regret to know that unfortunately your box opened during transport, but we are reassured that your piston is in perfect condition. Best regards, the MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a 26mm gray intake pipe as shown in the photo on the site, I received a black intake pipe.
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Response from MiniMX
Hello, We invite you to contact our customer service. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
PRICE, FAST AND PERFECT DELIVERY. QUALITY JUSTIFIED BY THE PRICE, BUT THE NEW HANDLEBAR IS ALL DAMAGED AND THE DECAL KIT THE SEAT COVER WAS REPRESENTED BUT NOT IN THE KIT.
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Acheteur Vérifié
Rating: 3 out of 5
The first one was good but the second box poorly packed the parts at the bottom and the paper on top not very well protected otherwise the first one was perfect and fast
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Acheteur Vérifié
Rating: 1 out of 5
I will not order from this site again. In the description, it states that the item is compatible with your model and in reality, it is not at all. Of course, the return costs are at your expense, so it is not worth losing more money. Good to know, goodbye!
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Response from MiniMX
Hello, The lever you ordered is compatible with a rectangular master cylinder and only rectangular, as you can see in the product sheet. If needed, our technical service is available to help you determine your parts needs. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
very efficient, they must work even on Sundays since ordered on Saturday around 8 PM on Monday at 8 AM it is impossible to cancel an order since it is supposedly prepared and it is not possible to go back on your order. Otherwise material ok
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Response from MiniMX
Hello, Our sales service is open from Monday to Friday from 10 AM to 7 PM and closed on Saturday and Sunday, in order to guarantee speed in our shipments we cannot cancel or modify when your order is prepared and in the shipping area. Indeed, Monday being an important day, the preparation of packages starts earlier and this is to ship all our orders on the same day and without delay. We understand this inconvenience and apologize for it, this process is solely for the purpose of ensuring shipping and delivery times. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
The site is pleasant and well detailed
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Acheteur Vérifié
Rating: 1 out of 5
No response to my message, lousy service
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Response from MiniMX
Hello, Thank you for being courteous, and please check your inbox, you received a response on Monday to your message sent Friday evening. Sorry, customer service is closed on weekends. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Not all parts are available. I received parts that were not the right ones despite the order placed with a seller for advice. However, we still highlight the availability of the staff whether in-store or administrative commercial, the fluidity of the website and the wide choice. The delivery is impeccable.
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Acheteur Vérifié
Rating: 3 out of 5
Make better packaging...
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Acheteur Vérifié
Rating: 3 out of 5
Good site with choice
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