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A
Rating: 3 out of 5
Missing parts for pocket bike
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
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Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Great selection but for my first order I had some small problems.
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A
Rating: 3 out of 5
You can find everything you want but delivery is too long ordered on the 6th and it's the 9th and still nothing even though I paid €6 for delivery
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A
Rating: 3 out of 5
Just missing the fork protectors to be top .. and also the package with a pierced bottom which caused the loss of one of the two fixings for the front plate ..
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A
Rating: 3 out of 5
Quite good
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A
Rating: 3 out of 5
Is it too much to ask for the package to be well packed? That's why I give three stars!
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A
Rating: 3 out of 5
Very good however I regret that there are not more details regarding the mudguard because at no time is it specified that it is a 110cc mudguard so it does not fit my son's 50. And returning it will cost me as much as keeping it ...(
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A
Rating: 3 out of 5
A problem with piston rings not suitable Had to call 3 times it's a shame but the rest was perfect
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A
Rating: 3 out of 5
Funny reception product ok but received in two parts 1st package empty
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A
Rating: 3 out of 5
I am disappointed there were no stickers in the order
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A
Rating: 3 out of 5
Hello I am missing a bracket that holds the chain guard my son went 10 m and bent it I had to take it apart
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A
Rating: 3 out of 5
Fast delivery and received early
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A
Rating: 3 out of 5
A bit disappointed that the photos on the site are not up to date because the products received are not like in the photos they look different
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Rating: 3 out of 5
Beware misleading photo and description
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A
Rating: 2 out of 5
A very cool site where we have specialists to whom we can ask questions and who respond very quickly. However, an after-sales service that looks down on you and always wants to be right.
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Response from MiniMX
Hello, Our after-sales service has discussed with you regarding the description of an item sheet. Reviewing the exchanges, we do not see where they did not respond to you as they should. We are however sorry that you took their responses that way, it is not at all what our team intended to express. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Order delivered quickly well packaged everything was present and they are quite available continue
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A
Rating: 3 out of 5
Customer service provides good information product received with some scratches and twisted frame but once the motorcycle was ridden only pleasure
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A
Rating: 3 out of 5
Arrived with scratches at my place
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A
Rating: 3 out of 5
Not bad, for all budgets
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A
Rating: 2 out of 5
Purchase delivered with a mounting defect on the gear selector, be equipped with adequate tools and willing to manage on your own in case of problems because at a distance by phone despite a super nice mechanic in after-sales service it is not easy! Please note that the gearbox and clutch are not guaranteed and the costly return is at your expense in case of problems! MINIMX AFTER-SALES SERVICE IS GREAT but the lady in customer service is stubborn and unpleasant!
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Response from MiniMX
Hello, The warranty for parts or motorcycles is stated in our terms and conditions, we are completely transparent. Our technical service or customer service will do everything to help you and understand the problem. However, you will sometimes need to disassemble or open things so that our diagnosis can be as accurate as possible. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 2 out of 5
Incompetent seller. And bad faith. On the verge of unpleasant.
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Response from MiniMX
Hello, Our after-sales service handled your request very quickly, discussed with you what you preferred to do regarding your case. Our service sent you the requested parts. We do not quite understand your opinion, given that our service has been very understanding regarding your case. Best regards, The MiniMX team
A
Rating: 3 out of 5
Good site with quite a few parts for different motorcycles
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A
Rating: 3 out of 5
What a huge regret not being able to pick up the goods on site and having to pay shipping fees when I pass by the warehouse every day
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A
Rating: 3 out of 5
It is not specified on the site that the ignition is not complete
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A
Rating: 2 out of 5
Error on your part regarding the order, wrong indication on your site. Plus, the return from after-sales service is unsatisfactory! First and last order on this site.
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Response from MiniMX
Hello, Our after-sales service has involved our technical service to respond to you directly. You will not have to declare any compatibility issues between the received parts and your engine, especially the gasket. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
The site has some malfunctions.. Otherwise the customer follow-up is good and the delivery is fast
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A
Rating: 3 out of 5
Complete site with a lot of choices.
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A
Rating: 3 out of 5
Passable
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A
Rating: 3 out of 5
Because I received my exhaust and the hooks were not welded
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Rating: 3 out of 5
Correct products for the most part, not too expensive, average service that grumbles at the slightest request, be sure of what you order, and if you have a problem, good luck! Missing stickers in this order. (1 item out of 3 orders, it's still okay)
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A
Rating: 3 out of 5
I am still waiting for my voucher to order again
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A
Rating: 3 out of 5
Good shopping site. I would have liked to have an answer to my question about the YCF brake kit. Too bad
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A
Rating: 1 out of 5
Late delivery even though we pay for a VIP subscription I ordered a complete performance ignition kit and the ignition harness provided is not compatible I was really disappointed for the first time on all the orders I have placed I hope not to be disappointed again with my next orders
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Response from MiniMX
Hello, it happens that carriers experience slight delays. As you mentioned in your message, this is very rare, and you have never had to complain about deliveries. As for the ignition and its harness, the P0294 harness is specific to this ignition, depending on your ignition coil, it is sometimes necessary to redo the terminals. Best regards, The MiniMX team
A
Rating: 3 out of 5
Good parts site, with many references to offer, and good quality. Deliveries are super fast.
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A
Rating: 3 out of 5
Not quite in line with my expectations
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Rating: 2 out of 5
Poor description of tire measurements
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Response from MiniMX
Hello, What problem do you have with your tire? For delivery, if your post office refuses the package, the delivery services will do everything to deliver it to you to avoid a return to the sender. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Quick attachment that broke in two at the first use
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Rating: 3 out of 5
Perfect if you don't make a mistake in your order..
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Rating: 3 out of 5
Very good site, but disappointed with my last order.
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