The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, A complaint dated 04/01/19 has been made to the postal services. Upon their return, we will get back to you immediately. Our customer service is available at 0972390537. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Not listening to customers
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Response from MiniMX
Hello, Regarding your previous order, the status of your delivery tracking is marked as delivered for home delivery. An investigation has however been requested from the postal services. But the tracking is valid. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Incomplete order delivered late not easy to get a refund not even a small gift to apologize all for an order of 300€
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Response from MiniMX
Hello, You benefited from free delivery on your order, what would you like to be refunded? Due to the bulk of your package, your order was delivered in 48h. Rest assured that the carriers do their utmost to deliver orders as quickly as possible. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Good but very disappointed with my last order, delivery errors and a response from customer service, dry and cold. A little excuse us...... It costs nothing
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Acheteur Vérifié
Rating: 3 out of 5
Order received in a very good time, with good quality products. However, be careful with returns and refunds !!!!! because for them 4.5 euros x 4 makes 15 euros refunded, not very good at math.......a piece of advice, don't make mistakes in the references, be sure of yourself.
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Acheteur Vérifié
Rating: 1 out of 5
Not received
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Response from MiniMX
Hello, Your package is in transit. You can find your order tracking number simply by logging into your customer account. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Well stocked with all kinds of parts, but the after-sales service is not great.
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Acheteur Vérifié
Rating: 2 out of 5
Because my order does not match the photo
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Response from MiniMX
Hello, Regarding your delivery, you chose a delivery in 48/72 working hours, which obviously does not include the weekend, your delivery was therefore delivered on time. As for the connections, you have on our product sheets, diagrams (for reference) to help you with your connections. The connection of an ignition plate is done with a voltmeter, the colors do not necessarily match. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The site is good, however the product I ordered, a stator for pw 50, the quality is very poor and I still do not know if it works. Knowing that the new price is around 220 euros and the one I ordered costs 25 euros, I did not expect top quality either. Fast delivery
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Response from MiniMX
Hello, It is a stator from the brand TNT, not Yamaha, hence the price difference. We invite you to try it, you will see that it has the same performance as the original. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Received reference not identical to the site and their explanation: reference no longer exists but remains in stock on the site and moreover, you have to advance the return costs without being sure of being reimbursed.
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Response from MiniMX
Hello, You contacted us regarding your oil filter. Paper filters are no longer made by manufacturers. We manage to have some, still sometimes thanks to some of our suppliers, but it is becoming increasingly rare. The filter you received is of better quality, for the same compatibility. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Rather complete site
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Acheteur Vérifié
Rating: 3 out of 5
Order compliant and on time
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Acheteur Vérifié
Rating: 3 out of 5
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
Mandatory spacer replacement not specified
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Response from MiniMX
Hello, It depends on the spacers you have originally, this pair of rims is equipped with standard hubs, some models of Pit Bike (such as YCF) are mounted with bearing and injected seal. If this is your case, indeed you need to take a pair of front and rear spacers in 15mm, but to avoid any new error we will add it. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
very good
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Acheteur Vérifié
Rating: 3 out of 5
Clear and well-made site. Attractive prices, but !!!!
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Acheteur Vérifié
Rating: 1 out of 5
Cable delivered by mistake in 910mm in reality and on the packaging while reference in 980 mm on the delivery note. The repair could be done despite a cable that was too short.
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Response from MiniMX
Hello, We do not quite understand your opinion. There is no size difference on the cables, it's standard! These cables are standard and therefore compatible with all MIKUNI, MOLKT, JINKE (non-bent) carburetors and quick pull for Dirt Bike, Pit Bike. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Average, complicated delivery tracking, no order confirmation email, etc.
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery. Some scratches on the frame.
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Acheteur Vérifié
Rating: 2 out of 5
Wrong product received
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Response from MiniMX
Hello, Did you contact our after-sales service? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Package poorly protected, the clutch I ordered had big scratches, apart from that no other problem, good overall
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Acheteur Vérifié
Rating: 1 out of 5
Low-end parts site.. And big problem with shipping management. It doesn't help much to put a delivery address or parcel relay. It is never taken into account. Very unpleasant..
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Response from MiniMX
Hello, Your package is on its way. You can find your order tracking number simply by logging into your customer account. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Good job, I am satisfied.
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Response from MiniMX
Hello, If you are absent and the package does not fit in your mailbox, the delivery person will drop the package at the nearest pickup point to your home. Please note, not all pickup points accept packages from all delivery companies. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Cable delivered by mistake in 910mm in reality and on the packaging while the reference is in 980 mm on the delivery note. The repair could be done despite a cable that was too short.
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Response from MiniMX
Hello, We do not quite understand your opinion. There is no size difference on the cables it is standard! These cables are standard and therefore compatible with all MIKUNI, MOLKT, JINKE (non-bent) carburetors and quick pull for Dirt Bike, Pit Bike. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Low-end parts site.. And big problem with shipment management. It doesn't help much to put a delivery address or parcel relay. It was never taken into account. Very unpleasant..
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Response from MiniMX
Hello, Which part on a repair kit can explode in your face? We do not quite understand. Regarding the delivery, your package was not accepted by the post office, it was therefore automatically directed to the billing address you mentioned in your customer account. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Not the right product (10mm screw) and I received 8mm
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Response from MiniMX
Hello, have you contacted our after-sales service to report the wrong diameter received? We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Not very customer-friendly... If you forgot your promo code, they won't let you benefit from it after placing the order even if the delivery hasn't been made yet!
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Acheteur Vérifié
Rating: 3 out of 5
Advisors need to be better trained!
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Acheteur Vérifié
Rating: 3 out of 5
Good site, delivery OK. However, offered a poster that I did not receive, too bad
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Acheteur Vérifié
Rating: 3 out of 5
Good site because some parts on it are practically nowhere else, however, more control should be done on the condition of the parts, mistakes can happen to anyone but when it happens it's annoying! Following that, a superb handling that sends you back the part in question, top!!!! Good site! Wide choice among so many parts, I recommend
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Acheteur Vérifié
Rating: 3 out of 5
Error in the order. They are sending me back the product I ordered but it is still not the right one.
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Acheteur Vérifié
Rating: 1 out of 5
It's a shame that returns are at our expense and not free like some sites
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Response from MiniMX
Hello, no dirt bike site offers free returns, rest assured that we always provide our best offers on deliveries. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Order received well but did not receive the poster crz at 1€
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Acheteur Vérifié
Rating: 3 out of 5
The Mini MX team is great but the delivery people messed everything up (paid for delivery to be delivered quickly and they didn't even bother to look for my house so the package was received later, package in a bad state upon receipt
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Acheteur Vérifié
Rating: 3 out of 5
Average
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Acheteur Vérifié
Rating: 3 out of 5
What is the point of having an account?
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive my gift
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Acheteur Vérifié
Rating: 2 out of 5
Order received at a pickup point even though I paid the extra fee to be delivered at home. Otherwise, products are compliant.
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Response from MiniMX
Hello, We are sorry for the inconvenience, however, on your delivery request you indicated a store or professional premises, which is not found in the colissimo archives. The delivery could therefore not be made to the desired address but in the same neighborhood requested from a merchant. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Order online impossible. Delivery address not taken into account. Delivery 80 km from the address.. Only half of the engine mounting screws were in the packaging, not even taped.. Really not great
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Response from MiniMX
Hello, the selected pickup point did not accept your package, so the delivery is automatically sent to the billing address you indicated on your customer account so that you can receive your package as soon as possible and that a return sender is not made. We apologize for the inconvenience. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Still not received!!! Paid extra for a 48h delivery to the pickup point and 8 days later still nothing
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Response from MiniMX
Hello, you ordered on 06/12 at 8 PM, your order was shipped on 07/12 at 9:50 AM and delivered to the selected pickup point on 08/12 at 9:37 AM, so you did receive your order in 24h as requested. If the tracking indicates that your order is delivered to the selected pickup point, it means that they have scanned your package, so it is indeed in their hands. We have confirmed this with TNT service. If needed, do not hesitate to contact our customer service at 0972390537. We remain at your disposal. Best regards, The MiniMX team
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