The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Hello, is it the exhaust that is not the right color? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
The fork I ordered had scratches. Since the fork had a big discount, I deduced that it was the compensation for the scratches. I would have preferred to be warned before ordering it. But otherwise, the customer service is great and the speed of delivery is superb too.
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Acheteur Vérifié
Rating: 2 out of 5
My order was blocked because a reference was missing. No message to inform me. The person I spoke to on the phone to find out what was going on was really unhelpful and even hung up on me because I insisted on canceling the missing reference so that my order could be shipped. Result: the weekend ruined because no parts to ride after 10 days.
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Response from MiniMX
Hello, According to our general sales conditions: Orders are prepared within 12 to 72 hours (excluding orders placed on weekends and public holidays). Depending on available stock. If a part is no longer in stock and the restocking time exceeds 72 working hours, our customer service will contact the customer directly by phone. Your order was shipped on 08/10/2018 because despite our best efforts your spark plug did not arrive within the maximum shipping time we guarantee. It is not at all our practice to hang up as you state, especially to unblock an order, we believe there is a misunderstanding on the subject. We remain at your disposal. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 1 out of 5
I don't want to give 5 stars nor 2, you are always worth one, you gave me a credit note and I don't care, the inner tube didn't get repaired, bunch of pushers
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Response from MiniMX
Hello, following your order of 1 inner tube, it apparently leaked (either originally or due to pinching during installation), we therefore credited you with a credit note, so it was free. You can either reorder the same or take something else. If despite this, you are still not satisfied, you will understand that we tried our best for your inner tube order. Remaining at your complete disposal. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Delivery speed, however, the items in the box are slightly damaged because placed in the same box.
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Rating: 3 out of 5
Tire requested in 90 and I ended up with an 80.
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Rating: 2 out of 5
Very good site, maybe lacking more choices in some categories otherwise top.
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Response from MiniMX
Hello, All year round we work on our product ranges today more than 3600 references are offered on the minimx site, which is more than 60000 products available. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 3 out of 5
Not always great.
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Rating: 3 out of 5
MISSING THE POSTER.
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Acheteur Vérifié
Rating: 1 out of 5
The woman on the phone was very competent
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Response from MiniMX
Hello, we are used to preparing shipments for Reunion, with the invoice of course. It happens that during transport this invoice is torn off or lost, however, you have the possibility to easily print your invoice directly from your customer account and send it to the nearest post office that will handle the customs clearance procedures. As for shipping costs, these are flat rates applied by postal services, it is not MiniMX that determines the prices. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
It's not bad and serious.
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Response from MiniMX
Hello, shipments are from Monday to Friday, if you order on Friday, the order will ship on Monday. This may explain it :-) otherwise we try to ensure that 100% of our orders ship the same day to meet delivery deadlines. We thank you for your loyalty and remain at your complete disposal. Best regards, Mini MX.
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Acheteur Vérifié
Rating: 3 out of 5
Rather correct.
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Acheteur Vérifié
Rating: 3 out of 5
Correct.
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Acheteur Vérifié
Rating: 3 out of 5
Not easy to find the items well and the photos are not very precise at times.
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Rating: 3 out of 5
Complicated.
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Rating: 3 out of 5
Correct despite some false notes.
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Acheteur Vérifié
Rating: 3 out of 5
Good site.
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Acheteur Vérifié
Rating: 3 out of 5
Received a bad head gasket and not informed of the receipt of the package at the relay point.
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Acheteur Vérifié
Rating: 1 out of 5
I received a broken engine here
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Response from MiniMX
Hello, Your order concerns spare parts and not an engine. Best regards, Mini Mx
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Acheteur Vérifié
Rating: 3 out of 5
Good for the most part
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Acheteur Vérifié
Rating: 3 out of 5
An item is incomplete. Missing an element that is visible in the photo displayed on the site.
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Acheteur Vérifié
Rating: 3 out of 5
Very average engine arrived damaged on a frame mount that I had to redo
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Acheteur Vérifié
Rating: 2 out of 5
Lack of precision on the items, order received does not correspond to the desired items.
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Response from MiniMX
Hello, In order to improve the information on our item sheets, could you give us more details on what may have misled you about the selected products? We remain at your complete disposal by phone, email, or via online chat. Best regards, Mini Mx.
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Acheteur Vérifié
Rating: 3 out of 5
Late receipt of the package, order respected
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Rating: 3 out of 5
Impeccable
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Acheteur Vérifié
Rating: 1 out of 5
Delivery too slow, worse product
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Response from MiniMX
Hello, Your order arrived within the time frame set by the postal services based on the delivery you requested. What problems do you have with your parts? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Quite a few references respond quickly to messages but could do better
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Acheteur Vérifié
Rating: 3 out of 5
Inner tube punctured upon unpacking
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Acheteur Vérifié
Rating: 3 out of 5
Deadlines not respected, more than 2 weeks to receive my order, incomplete after 3 advisors and different responses, finally one who is professional and did his job otherwise I would still be waiting, I think I have to reorder and I am already anxious
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Acheteur Vérifié
Rating: 3 out of 5
After buying a Pocket, a week later the launcher breaks, I have to reorder a launcher at my expense, I receive it, not the right one, reorder launcher finally arrived, try to have a little more solid launchers, it would please everyone.
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Acheteur Vérifié
Rating: 3 out of 5
Good site with all the available parts but I am still waiting for a refund for an ordered item
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Rating: 3 out of 5
A decent site but where it is hard to get a response or commercial gestures when a product is defective.
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to say on the site
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive my gift.
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Acheteur Vérifié
Rating: 3 out of 5
The air filter is completely cracked and the packaging is too, I would like to have another one, thank you
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Acheteur Vérifié
Rating: 3 out of 5
Order received on time, however, it would be good to better protect the merchandise in the box.
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Acheteur Vérifié
Rating: 1 out of 5
Description of items and brands not matching the delivered objects
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Response from MiniMX
Hello, What brand problem do you have? If we no longer have a product, we will replace it with a product of the same range or higher. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I give this review because I ordered a Mikuni carb and when it arrived I received the Keihin in 26mm
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Acheteur Vérifié
Rating: 1 out of 5
Staff not at all commercial, does not seek to keep customers
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Response from MiniMX
Hello, Your order was delivered to the relay point you chose. As for the preparation, as stated in our general sales conditions: orders are prepared within 12 to 48 hours (excluding orders placed on weekends and public holidays). Depending on available stock. If a part is no longer in stock and the restocking time exceeds 48 working hours, our customer service will contact the customer directly by phone. Our customer service has discussed with you about a color change on the part being restocked, which allowed the release of your order. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Interface not updated for returns
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