Customer reviews of MiniMX

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 27 546 published reviews

Summary of reviews

The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 2 out of 5
They sent me the wrong items, I returned them with a return label at the beginning of the week to explain the error and especially I need the items I ordered quickly but I don't know when they will arrive. And I hope that the return shipping costs will be refunded. Unfortunately, I have no news from anyone.
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Response from MiniMX
Hello, We are sorry for the inconvenience. We will resend your rims as soon as possible. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 3 out of 5
More or less correct
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Acheteur Vérifié
Rating: 3 out of 5
The box is of poor quality, I received it completely torn open, there were 3 openings, but the main thing is that all the contents were there
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Acheteur Vérifié
Rating: 2 out of 5
The site is well made, however, the green scoops are missing due to a stock shortage, which I can understand, but no one told me and basically, it's up to me to contact the site to find out what's going on, and I end up with a multicolored bike that is not pretty at all for the moment, so I hope to receive them before June 29 for my son's birthday, the foam protector does not correspond to the model of the ordered bike, moreover, I sent a message to find out if the bikes arrived assembled, I was told the next day that only the fork and the wheel were included. So far so good. So I thought cool, it's easy and I ordered, and upon receiving the bike surprise I received the basic Bastos L50 and some stickers, and that's less funny, I have to peel off the stickers and properly stick the new ones, when you've never applied a sticker it's super laborious and the final result is not great so I would have known... In summary, on the site when you see a bike and buy it, you expect to receive what you ordered!!
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Response from MiniMX
Hello, Indeed we are out of stock on the green scoops. You should have been informed by email of this shortage (check your spam) but we did not want to block the order because ultimately it is the bike that is most important. Your green scoops are on backorder and will be shipped to you immediately after they return to stock. These are imported products that sometimes take longer to come back. We remain at your disposal. Best regards, The MiniMX team.
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Acheteur Vérifié
Rating: 3 out of 5
It's okay
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Acheteur Vérifié
Rating: 1 out of 5
Order placed on 03.06.2018, Motorcycle out of stock, replaced and delivered by a cheaper model with a kit (same price so no gesture). Motorcycle delivered 11 DAYS later and still not the right model. Still no gesture and for
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Response from MiniMX
Hello, We are very surprised by your message because no, you did not receive a cheaper motorcycle, they are at the same price. You did receive the motorcycle in the desired color, except that it is in 12/14 and not in 14/17 but as you agreed with the sales service, the 14/17 wheels will be shipped to you shortly. You will therefore have two complete sets of wheels that you can use at your convenience. You took several days to get back to us after our proposal which delayed the delivery because without your agreement, we could not ship you a motorcycle. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Good
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Acheteur Vérifié
Rating: 3 out of 5
Good site, too bad the customer service is not up to par
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Acheteur Vérifié
Rating: 3 out of 5
Good site, nice brand, but they have issues with parts, they should check their items better before selling them.
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Acheteur Vérifié
Rating: 3 out of 5
The site is perfect but on the delivery side, useless, I had requested to be delivered by colissimo next to my home, in the end I was delivered by TNT and on the other side of Toulouse, 1 hour to pick up my package instead of 5 minutes and on top of that I had to pay the shipping fees... A joke... But well, it was probably a mistake and it happens because I have already ordered on their site and everything was perfect
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Acheteur Vérifié
Rating: 3 out of 5
Not enough stickers especially for 200 euros, too bad
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Acheteur Vérifié
Rating: 3 out of 5
Top-notch
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Acheteur Vérifié
Rating: 3 out of 5
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
Display error on the site
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Acheteur Vérifié
Rating: 1 out of 5
The silent blocks were not the ones I ordered, and the fuel filter was missing from the package... not great for a first order.
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Response from MiniMX
Hello, Is it not the right diameter that you received? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Very poor quality
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Response from MiniMX
Hello, These are the original YCF levers provided by YCF. Unfortunately, we do not have a higher-end product to offer in the catalog for your 50A. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Quite good
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Acheteur Vérifié
Rating: 2 out of 5
Good site but there has been some slacking lately, I received a gasket kit with broken gaskets and my friend had the same issue.
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Response from MiniMX
Hello, Have you made a request to our services? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Base gasket poorly calibrated, the 4 holes were not well sized... Cylinder head gaskets similarly poorly machined... The rest of the parts are fine but disappointed with this
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Response from MiniMX
Hello, Do you have a Gongyu bull type engine for the gaskets? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
incompetence and bad faith... some training for certain site managers would be necessary.
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Response from MiniMX
Hello, Our 17 exchanged emails unfortunately did not find a favorable outcome. The accuracy of the Pit Bike parts is not equal to that of a specialist in fasteners, I agree. The dimensions indicated are those of YCF and come from their catalog and the ordered and delivered reference is correct. We understand your dissatisfaction, and we have offered to return the part for a refund. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed with the delivery
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Acheteur Vérifié
Rating: 3 out of 5
Mouai...
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Acheteur Vérifié
Rating: 1 out of 5
I received half of the order
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Response from MiniMX
Hello, What is the problem with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
very complete in terms of supplies but many delivery errors
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Acheteur Vérifié
Rating: 3 out of 5
Average
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Acheteur Vérifié
Rating: 3 out of 5
I received my order on time, but I regret to see that the shock absorber adjustment tool was missing. Otherwise, perfect
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Acheteur Vérifié
Rating: 1 out of 5
Fast delivery if you take the 24-hour option which is more expensive. However, I have a problem with this motorcycle, received damaged at the seat level and no news about the bag despite having contacted them several times. Moreover, over time, the motorcycle presents several defects. The handlebars detach despite the screws and nuts being tightened fully, the motorcycle starts very poorly and stalls very often. In short, too many problems and an after-sales service that does not care about customers after the purchase.
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Response from MiniMX
Hello, Your motorcycle has been taken into account, your request has been forwarded to the manufacturer who handles the warranty. We are still waiting for their response, which should come shortly. It is therefore false that our after-sales service does not care about you after purchase, we do everything to reduce the wait, but we are obliged to wait for the manufacturer's return. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The site is good but I ordered a spark plug and an accessory is missing, and I am waiting for a response from you. I am quite disappointed.
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Response from MiniMX
Hello, What is missing from your spark plug? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
It's good but too bad they don't provide the two screws
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Acheteur Vérifié
Rating: 3 out of 5
very good site, good material, the only downside is that an installation manual should be added, it's not very long but it would avoid assembling certain things the wrong way and then realizing afterwards that it doesn't fit, so disassembling and reassembling...
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Acheteur Vérifié
Rating: 3 out of 5
The package was damaged (torn box)
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Acheteur Vérifié
Rating: 3 out of 5
Interesting site with a lot of choices and especially with customer service to answer our questions!
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Acheteur Vérifié
Rating: 3 out of 5
The site is good, the order tracking is not bad, the answers to questions are satisfactory
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Acheteur Vérifié
Rating: 2 out of 5
Average
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Response from MiniMX
Hello, Can you specify your opinion on this product? We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Damaged wheel, screw not tightened
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Response from MiniMX
Hello, What problem did you have with your wheel? In all the product sheets of this type of product, we recommend (in red) to: - It is essential during the first hours of use of your wheel to tighten your spokes before or after each outing, Check the tire pressure before use 1.9 bar of pressure and your fasteners to avoid premature punctures. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Fast
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Acheteur Vérifié
Rating: 1 out of 5
4 control screws and only 3 received. Complaint made and no response to date
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Response from MiniMX
Hello, After verification, I confirm that we have not received a message from you. We have therefore sent you an email for our after-sales service. Awaiting your response. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
No, I still don't have my package, it's been 10 days with no response, well done
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Acheteur Vérifié
Rating: 3 out of 5
The cardboard pouch of the kick was in very bad condition and the protective plastic of the kick was open.
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Acheteur Vérifié
Rating: 3 out of 5
Not good evening dimension
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