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A
Rating: 3 out of 5
Ultra fast delivery
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Customer reviews of MiniMX
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 27 546 published reviews
Summary of reviews
The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Reviews 1, 2 and 3 stars
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Rating: 3 out of 5
Good site
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A
Rating: 3 out of 5
Incomplete delivery, hoping for a gesture from mini mx
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A
Rating: 1 out of 5
Motorcycle advertised in stock on the site once the order was placed and debited the site on Monday by email that the product is no longer in stock (while still available on the site) refund after only more than 10 days. I do not recommend this site
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Response from MiniMX
Hello, You never ordered a motorcycle. As for refunds, we are quick on average on the internet refunds occur at least after 15 working days. Best regards, The MiniMX team
A
Rating: 3 out of 5
Too bad I initially received the wrong part so I only give 3 stars, but the sellers are nice and attentive, I received the correct part quite quickly, so overall I am happy
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A
Rating: 2 out of 5
I asked for an assembly plan for a chain roller + fixing and I am still waiting
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Response from MiniMX
Hello, We do not provide an assembly plan for chain rollers. If you have difficulties installing certain parts, please contact our technical service who may be able to help you or a nearby motorcycle garage. Best regards, The MiniMX team
A
Rating: 2 out of 5
I am disappointed because everything I ordered was too small, the sizes are poorly indicated and on top of that, the return is charged to the customer. I spent over 20 euros for the return of the goods. I don't think I will order from this site again.
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Response from MiniMX
Hello, A size guide is available online to facilitate your choice. We cover the return costs in case of a preparation error on your order. In your case, the order is compliant, we currently do not have the possibility to offer returns to our customers like SARENZA. We remain at your complete disposal at 0972390537. Best regards, Mini MX
A
Rating: 3 out of 5
I recommend this site!! Not very expensive overall and rather fast delivery.
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A
Rating: 2 out of 5
The items are more or less damaged, even very damaged
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Response from MiniMX
Hello, What problem did you have with your order? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
fast delivery
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A
Rating: 2 out of 5
Fast delivery but regularly unpleasant surprises with the parts
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Response from MiniMX
Hello, What problem did you encounter with your order? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 2 out of 5
Not practical to search for parts on the site despite the model
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Response from MiniMX
Hello, What difficulties did you encounter? If you need help, we remind you that you can contact us by email, phone, and live chat. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
I ordered this 150 crf type engine, made a first payment in 4 installments without fees, and then I was called to inform me that the engine was out of stock for a good month. I was offered to choose another one. I chose a 140 yx, which I received on May 4, I ordered on April 26 and I am disappointed that I did not get a discount or a small commercial gesture.
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A
Rating: 2 out of 5
Very good
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Response from MiniMX
Hello, How can we help you? We remain at your disposal. Best regards, The MiniMX team
A
Rating: 1 out of 5
Like no one
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Response from MiniMX
Hello, What problem did you encounter with your order? Your order was shipped without delay, please note that deliveries are slowed down during public holidays as trucks do not operate, which extended the delays, which was your case as you ordered during this period. Best regards, Mini MX
A
Rating: 1 out of 5
Did not receive on the scheduled day
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Response from MiniMX
Hello, Your order was shipped without delay, unfortunately, public holiday periods slow down and extend delivery times. We apologize for this delay due to the public holidays and remain at your complete disposal. Best regards, Mini MX
A
Rating: 3 out of 5
Incorrect size of spy seals on your site. You should correct this. Otherwise, your site is very good.
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A
Rating: 2 out of 5
A lot of progress to be made. Extremely long delays.
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Response from MiniMX
Hello, We apologize for the additional delay of 5 working days before the shipment of your order, due to a supply delay from one of our suppliers. Remaining at your complete disposal, Best regards, Mini MX
A
Rating: 3 out of 5
Yes Yes
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A
Rating: 3 out of 5
Request for information about a product via the online form... 7 days no response. Called on Monday... I was supposed to be called back the same day... no news, so I placed a blind order on Tuesday evening... Hoping that... Available on Thursday morning at the relay point. I finally get a call to first tell me that the part does not correspond to what I was looking for, then 5 minutes later that the reference does correspond to my search. In the end, everything meets my expectations. Aside from the lack of communication and information, no issues with all the orders placed.
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A
Rating: 1 out of 5
Fast delivery but damaged carburetor
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Response from MiniMX
Hello, Did you make a complaint to customer service? Best regards, Mini Mx
A
Rating: 3 out of 5
Good, except for delivery with an underestimated delay
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A
Rating: 3 out of 5
Good site, you can find what you're looking for.
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A
Rating: 3 out of 5
A tiny little issue with the quality of the deco kit but no issues with the rest
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A
Rating: 3 out of 5
Customer service is sometimes a bit lacking, the written messages are unclear to my questions. And for the calls, the solutions found are useless (my Dirt was smoking, I was told to change my valve cover gaskets. Done, and it still smokes....)
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Response from MiniMX
Hello, Have you checked your cylinder, rings, and piston? Often at the beginning of seizing the top engine, the segmentation needs to be redone. Check that there are no marks on the cylinder. Best regards, Mini MX
A
Rating: 3 out of 5
Quite a lot of choices so it gets a bit confusing when choosing
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A
Rating: 3 out of 5
Very nice bike but some issues at startup
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A
Rating: 1 out of 5
When preparing an order, you should check if the person preparing the shipment has included all the ordered parts in the package, this will avoid unpleasant surprises for your customer!
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Response from MiniMX
Hello, We apologize for the inconvenience and we strive to respond quickly to your request. All orders are checked by our preparers, but it can indeed happen that an error escapes the vigilance of our teams. Best regards, Mini MX
A
Rating: 1 out of 5
Too much waiting
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A
Rating: 3 out of 5
Good
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A
Rating: 3 out of 5
Too little precision on the site
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A
Rating: 2 out of 5
It could be better
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Response from MiniMX
Hello, How can we help you? We remain at your disposal. The MiniMX team
A
Rating: 3 out of 5
Relatively complete catalog and correct prices. But sellers are not very understanding when you encounter parts with (big) manufacturing defects. It risks ending up in the trash without the possibility of a refund.
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A
Rating: 2 out of 5
Overall correct prices, however if you find a manufacturing defect on a part after unpacking it, (which is generally the case), do not expect a refund or a credit! Between sellers in denial (while all parts of the series have the same defect) and your unusable part, it will just end up in the trash and you will have lost your money. Customer service needs serious improvement....
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Response from MiniMX
Hello, What problem did you encounter? Because you can return a product that does not suit you within 14 days after receipt. We remain at your disposal. Best regards, The MiniMX team
A
Rating: 3 out of 5
Average but it helps!
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A
Rating: 3 out of 5
It's okay
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A
Rating: 3 out of 5
Generally nice but I made 2 orders over 100€ and there were quite a few mistakes on my second order. The stock clerk should pay more attention.
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A
Rating: 3 out of 5
Quite good
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A
Rating: 3 out of 5
Too expensive for what it is as material.
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A
Rating: 3 out of 5
Hello, The ordered material was indeed compliant, however the gift that was supposed to be in the order was not present! My son was disappointed because he was waiting for his grip handles. Could you remedy this problem? Looking forward to hearing from you. Best regards
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