The store consistently delivers quick and reliable shipping, with many customers noting fast delivery, on-time arrivals, and well-secured packaging that protects the products during transit. Product quality and performance are highlighted across reviews, including well-made motorcycles and quads that start reliably and run well, along with positive impressions of fast, responsive customer service and helpful support. The shopping experience is supported by accurate product matching and easy ordering processes, with several customers praising repeat purchases, helpful staff, and clear information that facilitates assembly and setup. Overall, customers repeatedly commend the site’s reliability, responsive assistance, and the solid value and satisfaction from their purchases.
Until my last order, MiniMX satisfied me, but during my last order I was not happy because I was missing a vshock shock absorber which costs 79 euros after all
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Response from MiniMX
Hello, The investigation seems to show that you experienced a problem during your delivery. A complaint has therefore been made to the postal services to resolve the issue. We are sorry for the inconvenience you have experienced, we will do our best, as quickly as possible, for you to recover the missing part, despite the fact that the problem comes from the postal services and in no way from our shipping service. Thank you for your understanding. We will get back to you as soon as possible. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
First order and here I am not receiving the right package, it took me several weeks or more to get my package
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Response from MiniMX
Hello, We are waiting for you to post, thanks to the prepaid slip, the received order. Once done, we will resend your order express. We remain at your disposal. Best regards, The MiniMX team
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Rating: 3 out of 5
Good
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Rating: 3 out of 5
Not well informed about the gifts in stock
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Rating: 3 out of 5
Average
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Rating: 3 out of 5
No reviews
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Rating: 3 out of 5
Very good
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Acheteur Vérifié
Rating: 1 out of 5
Disappointed with Mini MX, yet I have always been satisfied.. red CRZ helmet not corresponding to European size, helmet much too big and used helmet, you can see that the product was not new, helmet that makes a huge head and does not fit well, impossible to wear this helmet yet described as a good helmet by your services. Having bought the 140 CRZ BW on your site, I wanted to accompany it with the same helmet. I am very disappointed with the mediocre quality of the helmet, keychain CRZ not received, heavy from another order, clutch lever much too long and presenting a huge burr that needs to be filed... hoping to resolve these 3 problems, thank you.
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Response from MiniMX
Hello, The CRZ helmet is certified ECE 22.05, these are European standards otherwise it cannot be approved. The levers you took are standard, however, what is the year of your CRZ, as they are not compatible with CRZ from 2016-2017-2018. For the keychain, we will send it directly to your home. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
The site itself is good
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Response from MiniMX
Hello, We have sent you an email for our after-sales service, to resend you the products that may have been damaged during transport. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
I did not receive the expected product (tire sizes), response from MiniMX is that these are the new sizes, while on other sites there is no problem...
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Response from MiniMX
Hello, The products we sell meet current standards. If a product does not suit you, you can return it for a credit or refund. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
This site is really perfect but I had to wait 1 week for my order while I was told 48h
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Response from MiniMX
Hello, Your order was shipped on the 5th, for receipt on the 9th according to your choice of delivery colissimo in 48/72h business days. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
Not enough commercial feedback
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Acheteur Vérifié
Rating: 3 out of 5
After calling one of your advisors who gave me the references for the parts, the stator and the harness do not match in terms of pins
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Response from MiniMX
Hello, The electrical harnesses are standard for Pit Bike engines except for the 150cc Lifan and DAYTONA, if your harness has a connector, remove the pin from the plate, your harness is compatible. Remaining at your complete disposal at 0972390537. Best regards, Mini MX
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Acheteur Vérifié
Rating: 3 out of 5
Assembly instructions not included I didn't know and the delivery time was not respected I had to go pick up the bike in a warehouse 45 minutes from my home, but the technical service was very friendly and super nice.
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Acheteur Vérifié
Rating: 2 out of 5
The site itself is very well done
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Response from MiniMX
Hello, What is the problem with your MikUni Vm24 carburetor? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
If you don't have a minimum of mechanical knowledge, move on! Not even an assembly manual, and on top of that a cut hose...
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Acheteur Vérifié
Rating: 3 out of 5
Average
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Acheteur Vérifié
Rating: 3 out of 5
I expect a positive reaction from minimx. See my comments on the product.
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Acheteur Vérifié
Rating: 3 out of 5
Missing red spool in the package.
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Acheteur Vérifié
Rating: 2 out of 5
Excellent site but the preparation of orders needs to be reviewed.. 4 orders = 4 problems, it's a shame.
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Response from MiniMX
Hello, We have sent you an email for our after-sales service. We invite you to respond to it, so that our after-sales service can process your request as soon as possible. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
The selector does not hold
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Acheteur Vérifié
Rating: 3 out of 5
disappointed with the condition upon receipt, as the motorcycle had an oil leak during the first start of the vehicle. I started by repairing the motorcycle before I could ride it, so disappointed. (problem solved)
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Acheteur Vérifié
Rating: 2 out of 5
Still not received my delivery since my order on March 22... it was stated on your site delivery in 72h??? disappointed with the deadline not respected!!!
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Response from MiniMX
Hello, Your motorcycle was shipped from our warehouses on 23/03. The maximum 72h deadlines are guaranteed in mainland France. You are a resident of Switzerland, which requires customs clearance for your vehicle. Swiss customs can sometimes take several days to verify products depending on their workload, which automatically delays delivery. We are sorry for this inconvenience, despite the fact that we shipped your order on time. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 2 out of 5
Customer service and 'mechanic' the worst I have ever seen from a bad faith to all evidence
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Response from MiniMX
Hello, We are getting back to you after the exchanges you may have had with our various services. The CRZ you purchased was a display model, second-hand after various tests. The motorcycle is sold as is, with a reduction of more than 600 euros compared to a new model. It is a motorcycle that has no more than 2 hours of engine use. You also have it with large wheels, which is a commercial advantage. But if the large wheels do not suit you, we offered to take them back and send you the 12/14 wheels, which you never followed up on. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I think I did not manage to understand the details displayed on the items.
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the correct part
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Response from MiniMX
Hello, What is the problem with your order? Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
It is really stupid not to sell everything complete, I have never seen that an axle is sold without its nut and find that completely stupid!!!
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Acheteur Vérifié
Rating: 3 out of 5
I bought a dirt crown and it bent on the first outing. average quality. a bit disappointed
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Acheteur Vérifié
Rating: 3 out of 5
It's been 1 year since I ordered the part
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Acheteur Vérifié
Rating: 3 out of 5
too bad
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Acheteur Vérifié
Rating: 2 out of 5
The site is good with almost everything I need.
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Response from MiniMX
Hello, We are sorry that you had to wait to receive your order. Our shipping service is doing everything possible for you to recover your order as soon as possible. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
I asked a secretary. He told me that I would be called back but that was not done. So I placed my order without further advice.
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Acheteur Vérifié
Rating: 2 out of 5
Poor quality of the quick release, no finishing. As a result, installation problems and does not meet product standards
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Response from MiniMX
Hello, The standards for quick releases like the grips are perfectly standard and adapted to all handlebars from 22mm to 28.6mm. If a product does not suit you, you can return it for a credit or refund. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
The site is very good but there are major issues with deliveries, please better protect your packages
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Acheteur Vérifié
Rating: 1 out of 5
Delivery 24h waited 6 days in the end
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Response from MiniMX
Hello, Your order was shipped by our services on the day of your order, March 1, 2018, at 11:51 AM. Your order was entrusted to the TNT delivery service for a 24h delivery, which they unfortunately did not respect. Do not hesitate to contact our customer service if you notice any delay in delivery. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 1 out of 5
Because I had a problem with a damaged item, they never contacted me to send me another one
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Response from MiniMX
Hello, Our after-sales service has received your request, responded to you, but you did not follow up. Indeed, you indicated a wrong reference on your form, given your order, and despite your photo, they could not deduce which size of inner tube you had a problem with. We therefore invite you to respond to the email from our after-sales service dated March 6, 2018, so that they can respond appropriately to your request. We remain at your disposal. Best regards, The MiniMX team
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Acheteur Vérifié
Rating: 3 out of 5
It's okay
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Acheteur Vérifié
Rating: 3 out of 5
The site is very clear, ergonomic, nothing to complain about, many parts available.
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Acheteur Vérifié
Rating: 1 out of 5
These are not the same screws indicated in the photo
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Response from MiniMX
Hello, Our ignition cover screws are made for Pit Bike engines under this dimension 2x screws thread length = 29mm 1x screw thread length = 24mm Diameter of screws = 6mm What difference did you encounter with this product? In case this does not suit you, you can of course return the items for a credit or refund, the return slip is available on your Mini MX account. Best regards, Mini MX
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Acheteur Vérifié
Rating: 2 out of 5
Very happy with the part but very very unhappy with the shipping costs of 9.90 € for a few grams that fit in the smallest envelope that exists. Never again will I order from your site, regards.
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Response from MiniMX
Hello, Shipping to Belgium starts at 5.95€ with Colissimo point relay. Indeed, shipping for an item at 7€ is not profitable compared to the minimum shipping cost of 5.95€. We strive to offer the best shipping rates. Best regards, Mini MX
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